I recently purchased a Hyundai i10 from Wanstead Carriages and had an exceptional experience. Thiago, the sales representative, was truly outstanding, he was honest and transparent about what he could and couldn't do, avoiding any unnecessary blagging that I've encountered at other dealerships. His professionalism and straightforward approach was like a breath of fresh air. Dealing with both Thiago and Matthew over the phone, I was impressed by the top-notch customer service they offered. Matthew handled my warranty and all the necessary documents with excellence and ease. It was evident that they weren't just selling a car; they were selling themselves and their business. The honesty, transparency, and upfront approach instilled confidence in my decision to purchase from them. In a market where bad experiences are not uncommon, Wanstead Carriages provided a truly exceptional experience. Reading positive reviews before visiting the dealership motivated me to choose them, and I can confidently say that Thiago is a gem among salesmen. He took the time to explain the history of the car, its pros and cons, leaving no details hidden. What mattered to me most was not just the car but the person behind the sale. Thiago was polite, professional, and perfect in his approach. Any questions I had, he answered promptly and honestly. It's rare to find such dedicated and customer-focused individuals in the automotive industry. Wanstead Carriages sets a new standard for customer service in the automotive industry. Thiago and Matthew's commitment to honesty, transparency, and professionalism make them stand out. If you're looking for a dealership that values the customer experience as much as the quality of the car, Wanstead Carriages is the place to go. I would not hesitate to use their services again and wholeheartedly recommend them to others. Yeah defo 100% - everything is ok with the Hyudai i10, Thiago was really good, dealt with both Thiago and matthew over the phone, the customer service top notch what they say its spot on... everything was as it should be... and what they said was true - I would use again and recommend people. Had previous bad experiences with dealerships but this was like a breath of fresh air. Thiago was honest with what he can and cant do, no blagging... he was excellent, Matthew sorted my warranty and all documents, he was also excellent... not just selling the car, they are selling themselves and the business. They was really upfront honest transparency breath of fresh air. I did read reviews before going there and that's what me want to buy from Wanstead Carriages - there is not enough salesmen like Thiago really good, good to the customers, not just selling the car, telling me all about it, explain the history of the car, the pros and cons, nothing was hidden I had such a great understanding of the car! He was polite, professional, just perfect! Any queries you can call him, he will always answer and be open and honest. He will always answer the phone. the car does matter, but for me its the person and if you have questions, how they can over come that - REALLY WRITE THIS REVIEW WITH JUSTICE CUSTOMER WANTED IT TO BE THE BEST REVIEW ONLINE - Hyundia i10

I am new to the UK buying a car is first time here and the dealer helped me alot with everything they were amazing customer service and explain everything properly they showed me Toyota car in good detail.

I really enjoy my new little hatch, it is a great little car and it looks great on my drive. The car could have been cleaner upon collection but other than that I can't fault it.

Faultless car and service from the team!! We didn't need to test drive the car as we could tell it was in great condition and we were happy to not have a test drive. Once the car was ready to be picked up, it looked like new as it was valeted to a very high standard. The car has been driven daily and it is smashing to drive.

Customer service is defiantly the main priority! Thiago walked me and my partner throughout the whole sales process and let us test drive any car we were interested in, me and my partner found that he was amazing to deal with and we really loved his customer service.

Once I found the perfect car for me, I couldn't wait to take it out for a spin, so me and one of the staff members took it for a little spin and that's when I fell in love with the car. The car has been driven daily I can confirm there has been 0 issues with it, other than getting a flat tyre but that can’t be helped.

I have had my car for a little bit now and the car has been great. I live quite far away from this dealership, so I relied on the staff to be very truthful with their description of the car. Once all the paperwork went through, the staff went out of their way to deliver the car for me as I didn't have time to collect it. The car was perfectly described, and I was shocked that there were no hidden surprises that weren’t mentioned on the phone. The battery in one of my spare keys had died but this couldn't be helped, I aren't complaining I just want to be honest.

I really love my new car and it is so economical for the age of the car. The kids really enjoy the drive, so if they like it so do I.

Great example of an amazing dealership! Before I talk about the car, I would like to give a massive shoutout to the team for the best experience I've received when buying a car. The car drives as good as the day I picked it up and I've had 0 issues, I don't doubt that I will continue to love the car for all its worth. I can only give 5 stars but I wish I could give it 10 ⭐ Don't walk to this dealership, run!!! I will be returning in the future when I next need a car.

I haven't had much chance to go on a long drive in the car yet, as I only do short trips to work and back at the moment but I have a long trip planned soon so we will see if any issues come up. The team were very helpful and I have no doubt that they have sold me a top car.