We recently bought a Toyota Alphard from Wanstead Carriages for my father-in-law, and I cannot recommend them highly enough. From start to finish, the customer service experience was absolutely amazing. ​There was zero pressure from anyone, which was incredibly refreshing. In fact, we were initially looking at a more expensive model. However, once we explained to Majid who the car was for and what their specific needs were, he actually guided us toward a more practical, economical, and cheaper option. It really proved to us that they care about their customers' actual needs rather than just making a quick buck. ​The team went above and beyond in so many ways: - ​Import Expertise: Since it was a Japanese import, they gave us invaluable advice on getting it insured properly. - ​Going the Extra Mile: They were incredibly helpful with arranging how to get the car home. - ​Fair Pricing & Peace of Mind: Their cars are so fairly priced for the quality you get, and because it comes with great perks like a warranty and breakdown cover, haggling wasn't even a thought for us. ​A special shoutout to Thiago as well, who was incredibly friendly. He knew absolutely everything about all the cars on the lot and walked us through their extensive aftersales care—something that is incredibly rare to find with an independently run car trader. ​It has been nearly a month now, and the car hasn't had a single issue. We are so pleased with our experience and highly recommend Majid, Thiago, and the rest of the team to anyone looking for a seamless, honest car-buying journey!

It all went fine with the dealer, there were no problems. Staff were perfect. I just turned up, grabbed the car and left. No hassle whatsoever.

I recently purchased an imported Lexus LS through Wanstead Carriages and the whole experience was made easy by Matt and the team from the first question I had to collecting the car. The condition of the vehicle was immaculate and I couldn't be happier with the car.

Five Star Experience

Wanstead Carriage had the car I wanted that I seen online. The salesman was all good. I liked their communication as I wanted to come earlier than what they opened that day. I drove the car away the same day which felt good.

Impressed with hospitability of the dealership, I analyzed every bit of information in internet about the company and the car itself, then onsite I met agent, who helped me to get to the car and take a look at it, test it on the road and then I reserved car for a week until banking system failures resolved. At the end, we signed all needed papers and I got my keys. I will def recommend this dealership to my friends. What would go even better as it is? Give a full tank of fuel as a bonus to your clients.

The salesman was very helpful i had issue with insurance and he help me resolve the issue very friendly people explain everything after sale still being helpful. very nice guy who is always there to help you, cheerful guy

We needed an eight seater Toyota and saw the car on Autotrader. The staff dealt with me professionally. I wasn’t given service history so not sure what work carried out but it was a pretty smooth process to get the car.

Brilliant experience. I was really pleased with the dealership, they are a great company. I've not used before and should the need arise I’ll go back.

Staff were wonderful, really nice, sale was smooth. They let me look for insurance, look at the cars, look inside the cars. I did have an issue with the car but Wanstead Carriage got it fixed for me. Helpful staff, knowledgeable. Top people, top sales, top car.