I am pleased with the vehicle, and Tom was great throughout the whole process. However, my wife and I felt the handover could have been a lot better. It was someone else doing the handover, not Tom, and to be honest, I found him to be quite rude. He gave us the keys and then said, the car is over there somewhere. I was actually quite shocked by this, and it did dim the whole experience, as Tom was great and so is the car.
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Aftersales from Wheelers Chipping Norton in response to Handover needs to be better
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
Enquired about vivaro,appointment made to see Ben ,.viewed van ,I had my friend with me who is Echols technician,,he asked if he could plug his diagnostic machine in to check vexhile which he agree to without hesitation ,no faults with diagnostic ,gave me set of trade plates and let us take vechile out fr a test drive .was very happy with vechile so I bought it .Ben sorted all paper work fr me very straightforward and he sorted the tax out aswell .Very happy with the service he provided,would definitely be going to him again when I change my vehicle again . Many thanks Richard petch
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Aftersales from Wheelers Chipping Norton in response to Vivaro life elite 8seater
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
Purchased a weekend car from Wheelers, I am very pleased with it. There was a delay in me getting it just due to me finding the time to go up and collect it, however in that time wheelers looked after the car, made sure it was on hold for me and where understanding about it all. They are a really good dealership everything is presented nicely and looks clean, also have a wide selection of vehicles, something for everyone. So far the car has been fine. I can't fault anything.
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Aftersales from Wheelers Chipping Norton in response to Weekend car
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
Everything is great! Really pleased with the vehicle I purchased. Amber who helped with the purchase was just brilliant. Very efficient, helpful, had everything prepared and made the whole process easy and quick. No complaints at all would highly recommend.
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Aftersales from Wheelers Chipping Norton in response to Great Dealership and Staff
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
Thank you , all going well
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Aftersales from Wheelers Chipping Norton in response to Quick and easy, thank you
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
5 rating. Had a great experience recently purchasing a LR Discovery. The staff were wonderful, friendly and welcoming. They made the buying process easy from beginning to end. Ben the salesman was great to deal with. Overall very pleased with the customer service and the vehicle.
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Aftersales from Wheelers Chipping Norton in response to great customer service and vehicles
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
Excellent service, really well looked after car, very pleased with full service and MOT and improvements to car, i.e paintwork. I am really pleased with my new car
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Aftersales from Wheelers Chipping Norton in response to Very pleased - 5 stars
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
From the moment we stepped into the showroom we felt under no pressure at all. We were welcomed by Ryan and he was very helpful and Very knowledgeable and once we had the keys to the vehicle we wanted to try he left us alone. Loved that. Great price they offered for my part ex. Better than anywhere else. We bought a Range Rover Evoque. Complete with full service, new MOT and with no advisories. I would confirm I will definitely come back again. Thank you Ryan and Wheelers of Chipping Norton.
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Aftersales from Wheelers Chipping Norton in response to 5
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
Absolutely love my car from Wheelers. It has had no problems and everything is how it should be. I was a little surprised that after I paid for the car, I was told I had to wait a few weeks while it was serviced and MOT'd. This wasn’t a dealbreaker and I would 100 percent use Wheelers again, but I just wasn’t expecting it. I phoned Amber to see if we could get it any earlier as we had a family event, and she managed to get it pushed forward for me. We got the car in time, which was really appreciated. The service was good and I would recommend them to others.
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Aftersales from Wheelers Chipping Norton in response to Love my car!
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
I had been to Wheelers before. However, this time I was a bit disappointed with the time it took for me to get the van. There was a three-week delay due to an issue with the deadlocks. I believe this wait time was far too long, and I didn’t feel like I was kept up to date. I had to keep phoning to chase it, and overall it was not the best experience this time around. Everything is fine now with the van. I just think better communication would have made a big difference.
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Over the past 30 years, Wheelers has gained an excellent reputation for offering top-quality used vehicles at affordable prices. We are very proud of our feedback collected by our independent review company, JudgeService. We currently have over 2,000 reviews, and last year 98% of customers said they would recommend us to their friends and family. So far this year it’s 100%. To read some of the reviews please click the tab below.
Our friendly sales staff will help you choose your vehicle, arrange finance, deal with any part exchange and follow the deal through to delivery. Our after sales team, based in the service department, will help solve any problems that may arise after you take delivery of your new vehicle.
All of our retail vehicles are fully valeted, have a comprehensive pre-delivery inspection, 12 months MOT and are provided with a parts and labour warranty. We can help you arrange finance for your new vehicle including PCP, low credit score and zero deposit. All subject to status of course. (Representative APR of 10.9%)
With today’s modern technology, we now sell many vehicles over the telephone and deliver to your door. If you’d like to do this then please give us a call and ask for a personalised video of the vehicle you’re interested in.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Wheelers Chipping Norton
Chapel House Crossroads
Chipping Norton
Oxfordshire
OX7 5TB
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