Everything has been very good so far, definitely a 5-star experience. Wheelers made sure the whole process was really easy and straightforward. I’m happy to recommend them.
Reviewer has confirmed their email address
I bought a used mini from wheelers a few months ago, and the service was excellent. Harry was very helpful throughout the whole process and even was able to make a few changes and upgrades/repairs to a few of the parts of the car. Very pleased with the car so far, thanks very much
Reviewer has confirmed their email address
We've bought seven trucks from Wheelers over the past few years, with our latest purchase being a Volkswagen Amarok. The experience has been amazing, as always, and we couldn't recommend them enough. We usually deal with either Tom or Jamie, and this time we dealt with Tom again. He's been amazing, as always. Having bought seven trucks from them now, that says a lot about how we feel about the dealership and our experiences over the years. I'd recommend Wheelers 100%. When asked to rate our experience out of five, I said I'd give them 20 if I could. That's how highly I rate them. We're actually in talks about buying another truck from them at the moment, so that shows we'd happily go back again. After seven trucks over the past few years, I really couldn't recommend them enough.
Reviewer has confirmed their email address
I've had dealings with Wheelers Chipping Norton and Ben in the past, and I've always got on really well with him. He's always been really good. I recently bought a 2021 Isuzu D-Max after putting a lot of thought into finding the right vehicle for what I needed. Ben was on the same page, and we discussed a few different options before this truck came up. The truck drove well, although there were a few issues that needed sorting. The workshop took it back and resolved the problems. It took over a week, which was longer than I'd expected, but they dealt with the issues. Ben was as good as gold throughout and went out of his way to help. The truck still doesn't have central locking or a heated rear screen on the back, which I'd have liked, but I appreciate it's a commercial vehicle. It's now doing what I need it to do, although it's a little more expensive to run than I thought. I'd give Wheelers 5 out of 5 overall. I wouldn't say the service was absolutely outstanding, but I do get good service, and whenever I've had a problem, they've sorted it. Having a local dealer and garage I have a relationship with is important to me, and I can't really fault them.
Reviewer has confirmed their email address
I've been enjoying the Ford Kuga very much and have no complaints whatsoever about it. The dealership was top class and I had no problems with them. Amber did a lot of extra work to make sure the car was ready for me, which I appreciated. However, shortly after the purchase I experienced an unusual situation involving my car's registration being cloned. I received a penalty notice for an incident in London despite not having been there for about five years. At the time of the incident I was actually driving my lorry. The police and fraud squad have been involved but I still haven't heard whether everything has been resolved. Wheelers were helpful with the situation. I took the car back to them and they checked the VIN numbers to verify the vehicle. The hassle surrounding the cloned registration has been frustrating but as far as Wheelers are concerned I've got no problems with the dealership. Their side of things was top class and the Ford Kuga has been absolutely fine.
Reviewer has confirmed their email address
I'm really enjoying my Vauxhall Astra from Wheelers. It's doing really well, and it's actually pretty fun to drive. I hadn't driven a manual for about fourteen years, so I didn't think I'd ever get back into one, but I've adjusted to it and realised how much I've missed it. It's my little countryside runaround, and I enjoy it so much I've even given it a name, Millie! I was dealing with Ben and Harry throughout the process. They were both good. The only thing I noticed was that Ben seemed very busy and stretched with his workload. He wasn't rude at all, and I could appreciate that he was working very hard, but I felt that being so busy meant he couldn't give quite as much time to customer service as he might have otherwise. I think Ben, and possibly Harry too, could benefit from a bit more support. It did show me how busy and popular Wheelers are. Other than that, they were very good, and I'd definitely recommend the dealership. I'm really happy with the car and enjoying driving it.
Reviewer has confirmed their email address
Aftersales from Wheelers Chipping Norton in response to Definitely recommend
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
I recently bought a Range Rover from Wheelers Chipping Norton. The customer service Harry provided was fantastic. Harry way always quick to respond to any queries via email or phone. I absolutely love the car and am really pleased with my whole experience. I would recommend anyone to use wheelers chipping Norton. Thank you Harry for making my whole experience easy and stress free :)
Reviewer has confirmed their email address
Aftersales from Wheelers Chipping Norton in response to Thank you Harry
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
My new Range Rover Velar is a lovely little car. Amber at Wheelers was also fantastic. Can't fault Amber or the team in that aspect. I would have hoped for more thorough valvet, but I wouldn't knock a point down for it, so I'd still give it five stars and would recommend them to others based on my overall experience.
Reviewer has confirmed their email address
Aftersales from Wheelers Chipping Norton in response to Amber was fantastic
Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton
4, would have been 5 if fuel cap and towing eye not missing.
Reviewer has confirmed their email address
I'm getting on fine with the Mitsubishi L200 I purchased from Wheelers Chipping Norton, and I really like the motor. I've had a DPF fault come up, but it's booked into the garage on Friday to see what that is. Other than that, it's perfectly fine. Everything at the dealership was absolutely wonderful, and they were very helpful. Wheeler's were actually recommended to me by another customer, which was one of the reasons I decided to use them in the first place. I certainly would recommend the dealership to others based on my experience.
Reviewer has confirmed their email address
Over the past 30 years, Wheelers has gained an excellent reputation for offering top-quality used vehicles at affordable prices. We are very proud of our feedback collected by our independent review company, JudgeService. We currently have over 2,000 reviews, and last year 98% of customers said they would recommend us to their friends and family. So far this year it’s 100%. To read some of the reviews please click the tab below.
Our friendly sales staff will help you choose your vehicle, arrange finance, deal with any part exchange and follow the deal through to delivery. Our after sales team, based in the service department, will help solve any problems that may arise after you take delivery of your new vehicle.
All of our retail vehicles are fully valeted, have a comprehensive pre-delivery inspection, 12 months MOT and are provided with a parts and labour warranty. We can help you arrange finance for your new vehicle including PCP, low credit score and zero deposit. All subject to status of course. (Representative APR of 10.9%)
With today’s modern technology, we now sell many vehicles over the telephone and deliver to your door. If you’d like to do this then please give us a call and ask for a personalised video of the vehicle you’re interested in.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 724 | |
| Very Good | 169 | |
| Average | 10 | |
| Poor | 0 | |
| Terrible | 3 |
Wheelers Chipping Norton
Chapel House Crossroads
Chipping Norton
OX7 5TB
| Mon | 8:45 am–5:45 pm |
| Tue | 8:45 am–5:45 pm |
| Wed | 8:45 am–5:45 pm |
| Thu | 8:45 am–5:45 pm |
| Fri | 8:45 am–5:45 pm |
| Sat | 9:30 am–4:30 pm |
| Sun | 10 am–4 pm |
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