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44 reviews from our car dealer reviews community
Leave a review for White Cottage Car Centre
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44 reviews from our car dealer reviews community

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"Mg6 indoor swimming pool"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought from White Cottage Car Centre just over three weeks ago and at the first sign of rain the boot is like a swimming pool! Absolute nightmare. Everything I've tried has failed up to now. Vehicle description on web page leaves a lot to be desired eg service history. Asked about previous owners was told 2 when I received V5C from DVLA it is 5 ! Sent me out with an eggcup full of petrol, only just made it to petrol station. POOR customer care! Plus when paying for the car they altered the paperwork to show £300 less., on both purchase and payment. Now I wonder why that was? Mmmm Nowhere on their web site or paperwork do they offer any guarantee so pointless travelling 40 miles to go back with car. Won't ever make that mistake again. Avoid unless you are a fully qualified motor mechanic or work for the AA !!

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+0 Found this review helpful

dane parker in response to Mg6 indoor swimming pool

so they billed you £300 less and you paid £300 less and youre complaining because?

"Great customer service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great staff at White Cottage Car Centre, very knowledgeable and helpful.

"do they want to sell cars????"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

total waste of time dealing with White Cottage Car Centre, 5 hour round trip £26 in fares wont help with getting spare wheel for the car i wanted to buy, wont budge on price and dont want CASH, some business that is.

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David Hooser in response to do they want to sell cars????

You sound like the kind of idiot that car dealers avoid. £26 in fares must mean you went on the bus. pmsl. Dealers dont want cash its not 1985.

Carter Mac in response to do they want to sell cars????

you sind like a right mpaner. id have refused to help you with that sort of attitude

"Not great experience"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mercedes last year from White Cottage Car Centre. It had brake problems within a day, air conditioning stopped working within three days and it needed a new condenser. The boot mechanism stopped working. Even if they had offered to fix it was not on to sell a car with those faults particulary brake faults and should have been identified and put right before sale.

david carver in response to Not great experience

so they fixed the car and you leave them a bad review. you are a joke

"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, great car and a great price. Highly recommend White Cottage Car Centre.

"2007 Mini Clubman"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought the car and within 60 miles car dropped its coolant and engine overheated. so had to pull over on the hard shoulder A1(M) eventually recovered by RAC. Eventually car was returned to WCCC at my expense even though fault was at time of sale. I did get some of the issues repaired locally but WCCC refused to refund those costs because i did not get their pre approval. Car returned and refunded car value (sale price) but I was still £570 out of pocket. Buyer beware!!!

james town in response to 2007 Mini Clubman

Why would any garage pay for repairs without prior approval???your deluded pal.

Benji Farrar in response to 2007 Mini Clubman

This is the same review you left on 8 other garages websites. You are a competitior clearly out to discredit your rivals.

"well done white cottage once again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

OVER THE LAST FEW YEARS I HAVE PURCHASED 2 CARS FROM WHITE COTTAGE CARS ,EACH TIME I WAS MORE THAN HAPPY WITH THE WAY THEY DO BUSINESS, NO PUSHY SALES PERSONS,YOU CAN VIEW CARS FOR SALE IN YOUR OWN TIME ,IF YOU NEED ANY HELP OR ADVICE ,THEY ARE ONLY TO PLEASED TO ASSIST YOU ,

"Shockingly poor service "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car in February from White cottage car centre. After putting the deposit down we asked for it to be looked over as their was a lag in acceleration. They said they checked it and it was fine. Had it barely 6 weeks and it broke down, they offered to repair it however I had to pay to have it towed to the garage in Elland. They took 2 weeks to do an engine clean which only hid the issues. Broke down again a few weeks later, took it to a specialist to be told I needed a new timing chain, and various other parts. After being messed around by the garage in Elland that White cottage use, we decided to pay the specialist to fix it as we had no trust in these guys. £1200 later and my car finally works. I would never trust this dealership again due to the garage they use for repairs in Elland.

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+7 Found this review helpful

debbie trout in response to Shockingly poor service

you are clearly a liar

"Astra sri "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just been to white cottage car centre where they tried to sell me a car that wouldn't turnover to start, had no fuel, and service lights were on, all bad points were left out of both the photos and the description, i.e. Ripped interior and badly dented front wing, not impressed by the car or the level of service! I asked the guy what is the lowest price you would take, taking into consideration all the flaws I had just pointed out to him, his reply was " just leave it mate, it's not the car for you obviously" never even tried to offer me an alternative!!!

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+4 Found this review helpful

peter savory from White Cottage Car Centre in response to Astra sri

you are clearly a competitor trying to discredit the garage

"Great people to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great experience, they made me feel welcome and nothing was to hard.

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Dealership Information

White Cottage Car Centre is an Independent dealership that is based in Mirfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
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Ratings
44 reviews3.3 out of 5 stars — Rated Average
Excellent
20
Very Good
2
Average
6
Poor
9
Terrible
7

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  • Contact Information

    Address

    White Cottage Car Centre
    Cooper Bridge Road
    Mirfield
    West Yorkshire
    WF14 0BS

    Get in touch

    01924 495045
    http://www.whitecottagecarcentre.co.uk

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About White Cottage Car Centre

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