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An average level of customer service at White Cottage. Everything was sorted in the end but needed some chasing up and reminding at times. happy with the car though.
Reviewer has confirmed their email address
Helen Downs in response to basic
I think most of the poor reviews on these sites are written by other garages
No hassle given keys for cars I liked and left to look. Very friendly staff. Test drive before buying. Given good deal on my car £500 more than rival. Car well valeted and runs and drives very well. Only down side was very low on fuel but I did get to garage. So far very pleased.
White Cottage Car Centre was very good, transaction went well, very pleased as a whole. Great car Id return.
Reviewer has confirmed their email address
I’ve been ripped off with a car that was sold with heated seats, 12 months MOT (its up in July) no paperwork and the DVLA have taken it off the road. Reported to trading standards. no paperwork with car, no receipt! Will never trust a garage again after visiting this one, stay clear I wish I had. Tried to reason with him about the tax he wanted more money told me to go back to Huddersfield and his mate would tax it, warned by the DVLA not to pay him anymore money and the car could not and still can not be taxed. Lied and said the insurance company had destroyed the log book, 4 weeks later I’m still not the registered owner and the cars still off the road and will be for at least another 4 weeks!
Dave forrest in response to Honda Civic
Your review sounds flakey to say the least. Ive dealt with the cottage several times and your review sounds totally fictitious. customers get a receipt and v5 so your review is clearly an attempt to discredit a reputable dealership. are you perhaps a competitor?? if you had a problem these guys would sort it thats why i can tell your review is FAKE
I typed in 'Diesel Automatics' on google and it came up with a Vauxhall at White Cottage Cars. The car was brilliantly priced and very clean. There was a slight issue but the dealer sorted it straight out. I recommend!
Reviewer has confirmed their email address
Sales staff at the White Cottage Car Centre know nothing about the spec of the car or any history or common faults, just after a quick sale and if you're in your 30s or under don't bother an instant hard up attitude is brought forward, very insecure and unprofessional manor!!!
When I went to collect my car from White Cottage Car Centre at the start of the year, I was pretty disappointed. The car has a lot of scuffs and scratches on it that were not visible on the advert and the dealer was more than reluctant to take any responsibly or offer to help in anyway. I do not feel that the car was sold as advertised and I would not recommend this dealership.
Reviewer has confirmed their email address
Bought a car for £1700 from the White Cottage Car Centre and noticed oil leak and was told there garage in Elland would sort it inconvenienced me twice having to bring it to them and turns out they did nothing spent another 1500 at my own garage and car is finally road worthy don't go near them..........
When I bought my Citroen C4 from White Cottage Car Sales, The process was smooth and easy. The staff were happy to help and and the car was in perfect condition and a very good price. I have had no issues at all and I would happily recommend this dealership to anyone.
Reviewer has confirmed their email address
White Cottage Car Centre are a poor excuse of a company, all I can say is thank the legislation for the MOT, because White Cottage Car Sales most definitely do not comply within the motor transport legislation, without going into great detaIl I suggest you as a buyer get a 3rd party to overlook any purchase, hire vehicle SAFETY should come first inspect vehicle thoroughly the company or sales representative cannot be trusted.
White Cottage Car Centre is an Independent dealership that is based in Mirfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
White Cottage Car Centre
Cooper Bridge Road
Mirfield
West Yorkshire
WF14 0BS
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