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66% Recommend
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59 reviews from our car dealer reviews community
Leave a review for Whitley Bay Motors
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59 reviews from our car dealer reviews community

Leave a review for Whitley Bay Motors
Leave a review
"Terry Burns"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought Audi A3 £14000 The salesman told me he would put new brakes all round as this was a fault I picked up on the test drive I taken the wheel off no new brakes just had get them all replaced after driving 1k miles How do you fellas sleep at night ???? Dick Turpin

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"Brilliant dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my beautiful car from here in February this year. All round 5 star service. Great communication and excellent service throughout. Adam went above and beyond. I would recommend them highly.

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"five star treatment on changing my car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

changed my car in washington i am not overly enthused with car dealers on a hole but i have to give credit to this dealership i just cant fault them at all from start to finish they have gone that extra mile, my contact paul has been first class and up front five star service with all my concerns addressed and have confidence in any problems solved and would use this dealership again for a honest and up front service.

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"Fabulous service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just changed my car, Adam could not have been more helpful, no pressure to buy, excellent service all round, would definitely recommend Whitley bay motors and to deal with Adam

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"DON'T USE!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

!!!! DON'T USE THIS PLACE!!!!!! I bought £11.000 66 plate car from them in May 2020 they said that the car had already had a mot and service that day.. Day 1 oil leak on the car so I took it back to the garage and they 'fixed' it, day 2 oil still leaking so i took it back again. They looked at it and said they had again fixed it.... Day 3 oil still leaking, took returning to the garage 3 times before the problem was actually fixed. 2 weeks later heard a sound coming from the breaks, to find out the back and front brake pads had rusted down to the metal. I bought new front and back pads and discs and fitted them myself. 5 months after having the car the engine light came on so I phoned whitley Bay Motors and was told to just take it somewhere else as they only give 3 months warranty on all cars, they don't fix cars they just get them ready for selling not fixing them or any problems that come with them.

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"Charlie Mowbray"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cheap auction sourced rubbish- read the warranty details very carefully - most issues will not be covered - car had to go back several times as the dealer delayed resolving the issue until the sale of goods cut off kicked in - awful tactics that I was wise to. if the car cost more than small change, the ignore any MOT or paperwork and get it independently inspected - this place relies on turnover rather than quality and it shows - get it checked. the amount of templated 5 star reviews here raises my spidey senses somewhat. Its up to you but unlike the huge fleet sourced stock at the big car supermarkets, this lot is a mixed bag

"fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought BMW estate on 22/2/2020,i was greeted by Adam i have to say, fantastic service from start to finish he was very professional,friendly courteous and i would highly recommend anyone considering buying a new car from Whitley bay motors you will get 100 % SERVICE...... many thanks.

"Professional and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought a car from Whitley bay motors and honestly I am slightly skeptical as far as car sales go. However, Adam dealt with my initial enquiry and allowed me to also test drive the car unaccompanied.. Even helping to transfer my children’s car seats over for the drive! I decided to go ahead with the purchase and everything was straight forward and hassle free.. Slight problem post sale but dealt with swiftly with out a fuss.. 5* and would definitely use this garage again!

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a C220d AMG line , the service provided was really impressive. The car developed a sensor fault and when I phoned up they told me to take it to mercedes and get it checked out . The fault was picked up and fix and they paid the bill. Brilliant customer after care. I would recommend this company 100 %.

"fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i called to view a vw tiguan at Whitley Bay Motors and was greeted by adam, a very professonal, friendly and courteous sales rep, i was given an unaccompanied test drive and offered a very fair part exchange price for my old vehicle. all in all they offer a fantastic service and i would not hesitate to use them again, first class and thank you.

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Dealership Information

Whitley Bay Motors is an Independent dealership that is based in Washington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
59 reviews3.6 out of 5 stars — Rated Very Good
Excellent
35
Very Good
4
Average
2
Poor
11
Terrible
7

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Contact Information

Address

Whitley Bay Motors
Peel Retail Park Spire Road
Washington
Tyne And Wear
NE37 3ES

Get in touch

0191 4153540
http://www.whitleybaymotors.co.uk

Opening times

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Dealership Statistics

66%
Would recommend this dealer to family and friends
1%
Percent of reviews responded to by this dealer

Additional Information About Whitley Bay Motors

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