Called into have a look at a Nissan Juke Nismo RS which i had seen on Autotrader, spoke to the salesman Paul about them popped back to have a drive of it. Paul was absolutely first class no pressure sales , decided to go ahead with the purchase car was ready on time all paperwork was in order and a smooth transaction, definitely recommend 👍

I phoned an hour before closing for information about a car. The man taking the call said he'd need to look at the file and he'd call me back. I waited until late morning the next day and still hadn't had a callback so I contacted them again. I was told that in his opinion the car I was interested in shouldn't have been put on the market due to a nasty smell inside it (I won't use his exact words). He said I could still look at it but the chances were that the horrible smell would still come back and he didn't want to sell it in case I brought it back after a few weeks. It did cross my mind that the car may have been earmarked for someone he knew as the story was so odd and far fetched, A good salesman would have told me that he could suggest another car (there was a Nissan that might fit the bill) but my query about the original car was knocked on the head so I ended the call as I felt he was steering me away from the car I wanted. I did some research on the internet about the Nissan but the MOT showed the same advisory had appeared two years running and the repair would have been approx £400+ so I discounted that car as I'd guess it would more than likely fail the next MOT and I'd have a hefty bill, Not a pleasant experience at all. I'd shop around and do your homework but I've never known a salesman who was reluctant to sell me a car

Bought a 10 year old Micra for my mother and found them to be helpful and easy to deal with. We turned up to collect the car and they'd fitted 2 brand new tyres that we hadn't asked for. I'd noticed the 2 front ones were low but I hadn't said anything and they were within limits so they could have easily let us drive off, so take from that what you will. (They should change their name though, I appreciate they used to be in Whitley Bay but they aren't now so it makes no sense to keep the name)

Bought a 66 plate car, so 5 years old at the time of purchase 11months ago. Basically with no warning the car went into limp mode. Fortunately i was right near a garage which was lucky as the smoke coming from the exhaust was horrendous and extremely concerning particularly with the car going into limp mode and registering a red engine management light on the dash. The lads in the garage looked at me with absolute shock and asked me when I last had the car serviced. I explained it was done when I bought the car 11 months ago. The mechanic could not believe the car had been serviced, infact said it had been some time since it had been in his opinion. He was also surprised at the mileage and questioned this himself. He showed me the oil filter and the oil was like jelly and absolutely filthy. I was advised that the engine was completely broken and the wider parts affected due to the oil having travelled through causing major damage. This was confirmed by a second garage where I got a second opinion. I had a bad feeling about Steve who sold us the car but never doubted the integrity of the garage, it was a large business with lots of cars and 2 sites. The car itself was immaculate and it fitted our lifestyle perfectly. We were happy with the car at first. The car is a hyundai i40 estate, immaculate costing over 8 thousand pounds. We have absolutely nothing to show for our hard earned money. We've had to buy a car for 500 pounds to get us by as the garage have been completely dismissive and non responsive to telephone or email communication with a Peter that works there. PLEASE PLEASE PLEASE READ ALL REVIEWS AND DO NOT BUY FROM THIS GARAGE. Absolutely changed our lives and are heart broken. If you must buy from these crooks then do so with extreme caution!!!!!

Bought a 66 plate car, so 5 years old at the time of purchase 11months ago. Basically with no warning the car went into limp mode. Fortunately i was right near a garage which was lucky as the smoke coming from the exhaust was horrendous and extremely concerning particularly with the car going into limp mode and registering a red engine management light on the dash. The lads in the garage looked at me with absolute shock and asked me when I last had the car serviced. I explained it was done when I bought the car 11 months ago. The mechanic could not believe the car had been serviced, infact said it had been some time since it had been in his opinion. He was also surprised at the mileage and questioned this himself. He showed me the oil filter and the oil was like jelly and absolutely filthy. I was advised that the engine was completely broken and the wider parts affected due to the oil having travelled through causing major damage. This was confirmed by a second garage where I got a second opinion. I had a bad feeling about Steve who sold us the car but never doubted the integrity of the garage, it was a large business with lots of cars and 2 sites. The car itself was immaculate and it fitted our lifestyle perfectly. We were happy with the car at first. The car is a hyundai i40 estate, immaculate costing over 8 thousand pounds. We have absolutely nothing to show for our hard earned money. We've had to buy a car for 500 pounds to get us by as the garage have been completely dismissive and non responsive to telephone or email communication with a Peter that works there. PLEASE PLEASE PLEASE READ ALL REVIEWS AND DO NOT BUY FROM THIS GARAGE. Absolutely changed our lives and are heart broken. If you must buy from these crooks then do so with extreme caution.

We bought an audi and had to return it within 15days due to being unsafe. We then bought a range rover evoque clutch went within 2hrs. They lie and make false promises. DO NOT USE THIS GARAGE

Sold my Fiesta through them quickly and easily, within about two hours of first contact. Had a load of interest for it as the asking price was below average due to wanting a quick sale, but WBM were on the ball. Friendly service and would recommend selling through them if you just want a no fuss, quick transaction.

Adam dealt with the sale which was not high value but he was charming and professional and we didn't feel second class in anyway. He even contacted the previous owner to see if he had the missing boot cover but was quite prepared to source it online if necessary. We will certainly use them again.

Having bought a car from this so called dealer 2.5months ago it’s been back 9 times for different faults don’t get me wrong it’s older so yes it’ll have some but 9 in not even 3 months is ridiculous! Drove half way home after picking the car up to realise the headlights didn’t work!! Next day got in the car and low oil warning came on to utter shock there wasn’t a drop of oil in the engine after various other faults and being lied to and trying to fob off about other faults I thought it was time to leave a true review of how these people treat their cars