Toby F, August 2024
"Great cars"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went to quite a few places before Williams Motor Company and the Ford Fiesta at this dealership was better than ones I saw previously, so it turned out to be a great deal.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Great cars
Hi Toby.
Thank you for sharing your experience! We’re so glad to hear that the Ford Fiesta at Williams Motor Company stood out as the best option for you. It’s always great when everything comes together and you find the perfect car at a great deal.
Enjoy your new car, and thanks again for choosing us!
Rebecca S, August 2024
"Really happy 😊"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really happy with my Ford Focus for the time I've driven it. I've been back and forth to South Wales without any issues. The only thing I did notice was that it was missing a headrest, but as soon as I made the team aware of this, they have been brilliant to get it resolved. From the initial enquiry to the handover, everything went without a hitch. I would be more than happy to recommend this company to others.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Really happy 😊
Hi Rebecca.
Thank you for your fantastic feedback! We’re so happy to hear that your Ford Focus has been running smoothly on your trips to South Wales. We really appreciate you bringing the missing headrest to our attention, and we're glad our team was able to resolve it quickly for you.
It’s great to know that the whole process, from enquiry to handover, went without a hitch. Your recommendation means a lot to us, and we’re always here if you need anything in the future.
Enjoy your Ford Focus!
Luke B, August 2024
"I couldn't ask for much more"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After having a bad experience at another dealership, I was a little bit more cautious but there was no need to be. Everyone at the dealership was amazing when buying my BMW 316d, I was offered a test drive on arrival, and after agreeing to sort out a small issue with the boot, I took the car there and then. They even put a fresh MOT and service on the car, so I couldn't ask for much more.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to I couldn't ask for much more
Hi Luke.
Thank you for sharing your experience! We're so glad to hear that your visit to Williams Motor Company turned out to be a positive one after your previous experience elsewhere. It’s great to know that the team made the process smooth and that you were happy with the test drive, the MOT, and the service. We truly appreciate your trust, and if you ever need anything in the future, don’t hesitate to reach out. Enjoy your BMW 316d!
Benjamin B, August 2024
"Always happy to help "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
You know you've got a good quality car when the neighbours get jealous! - I wasn't looking for a specific car when looking online, as the car is just for emergencies and treated as a spare car just in case anything happens to our main one, but I was impressed with the deal. The lady who handled the sale has been nothing but helpful from start to finish. I even called up for some advice about the car, to which she was happy to help.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Always happy to help
Hi Benjamin.
Thank you for your lovely feedback! It’s great to hear that the car is already impressing the neighbours! We're so glad that you found a great deal and that the car has served its purpose as a reliable spare. It’s also fantastic to know that the sales experience was helpful and that the team, especially the lady who assisted you, made everything smooth from start to finish.
Thanks again, and enjoy the car!
Alfie C, August 2024
"Everything went according to plan"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My son is very impressed with his Seat and even though he doesn't drive it every day, he's been on some odd trips without any issues. It was myself that went with him on the day, and everything went according to plan. One test drive later and we were happy to take it home. Great first time visit to Williams Motor Company on the whole.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Everything went according to plan
Hi Alfie.
Thank you for your great feedback! We’re so happy to hear your son is enjoying his Seat and that it’s been performing well on his trips. It’s wonderful that your first visit to Williams Motor Company went smoothly and that the test drive helped seal the deal. If you or your son need anything in the future, don’t hesitate to reach out.
Thanks again for choosing us, and enjoy the car!
Peter S, August 2024
"Refreshing experience!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It's refreshing to visit a dealership where you're treated like a real human being, where you receive straight forward answers and every customer has their own personal experience instead of a corporate feel. Everyone we met was friendly and couldn't do enough to help us while we were making our purchase. Unfortunately, me and my partner didn't have the chance to see the team again on the day of collection due to covid. So the car was delivered without any issues and we both have been enjoying it ever since.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Refreshing experience!
Hi Peter.
Thank you so much for your thoughtful feedback! We're thrilled to hear that you felt valued and received a personal experience during your visit. We always strive to offer a friendly, straightforward service, and it’s great to know that you and your partner had a positive experience with us.
We’re sorry you didn’t get to see the team again on collection day due to covid, but we're glad the delivery went smoothly and that you're both enjoying the car. If you need anything in the future, we’re here to help.
Enjoy the ride!
Finlay B, July 2024
"Bosting"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My sons very happy with his BMW, in his words the car is "Bosting." Cheers to the guys at the dealership for making everything easy.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Bosting
Hi Finlay.
Thanks for your great feedback! We’re so glad to hear your son is loving his BMW and that everything went smoothly for you at the dealership. “Bosting” sounds like high praise! If you need anything in the future, don’t hesitate to reach out.
Enjoy the car, and thanks again for choosing us!
Emily B, July 2024
"First time buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
For my first time visiting Williams Motor Company I'm very impressed with how relaxed the salesman was. I mainly wanted to get a car from here because of the 0 pressure, as at other dealerships they kept trying to force me to buy a car. My Ford C-Max has been good for the time being, so I'm happy.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to First time buyer
Hi Emily.
Thank you for your kind words! We’re so glad to hear that your first visit to Williams Motor Company was a positive experience and that you appreciated the relaxed, no-pressure approach. It’s great to know your Ford C-Max is working well for you, and we’re happy you’re pleased with your purchase. If you need anything in the future, don’t hesitate to reach out.
Enjoy your new car!
Fiona R, July 2024
"I love it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Andy was the gentleman who looked after me while I was purchasing my Nissan Juke and he was great. There wasn't one question left unanswered and he was just an all round nice guy. Also the car has been great, I love it.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to I love it
Hi Fiona.
Thank you for your wonderful feedback! We're so happy to hear that Andy provided such great service and made your car-buying experience a positive one. It’s fantastic that you’re loving your Nissan Juke and that everything is going well. If you need anything in the future, don’t hesitate to reach out.
Enjoy your new car!
Cassie, July 2024
"Worth the drive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went through a finance company to get my car so I didn't have much dealings with the dealership but when I arrived to pick up the keys, everyone was so lovely. Luckily, the car was as described because I travelled a long way to get it. Very happy overall.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Worth the drive
Hi Cassie.
Thank you for your kind feedback! We're so glad to hear that everything went smoothly with your purchase, and we’re thrilled that the car met your expectations, especially after traveling such a distance. It’s great to know our team made a positive impression when you picked up the keys. If you ever need anything in the future, feel free to get in touch. Enjoy your new car, and thanks again for choosing us!
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