97% Reviews
replied to
93% Recommend
to friend


335 reviews from our car dealer reviews community
Leave a review for Williams Motor Company
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335 reviews from our car dealer reviews community

Leave a review for Williams Motor Company
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"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car I've bought from here, and once again, the experience has been excellent. I knew exactly what I wanted when visiting, so there was no messing about. It's reassuring to see the dealership maintain its high standards. I've had this car for a little while now, and it's proving to be a good little vehicle. My daughter is learning to drive with it, and she is enjoying it for the most part. I was the best looking car on Autotrader, and when we agreed to it they managed to turn everything around on the same day. The process was formal yet relaxed, and they even provided a fresh MOT which was assuring. So it made for a nice transaction and straightforward.

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Williams Motor Company from Williams Motor Company in response to Returning customer

Hi Andrew. Thank you for your continued trust in us! We're so happy to hear that your second experience was just as excellent as the first. It’s great that the car is working well for both you and your daughter, especially as she learns to drive. We're also glad to know the process was smooth and efficient, with the fresh MOT giving you peace of mind. We truly appreciate your feedback and look forward to helping you again in the future! Enjoy the car and best of luck to your daughter on her driving journey!

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"Easy process! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From enquiry to picking up the keys the whole process was very easy and quite straight forward. I'm no good with names so I can't remember who sold me the car but he was a pleasure to deal with. I was offered a test drive, the paperwork was pushed through quickly and on the day of collection the car was cleaned inside and out, which was a nice touch. Easy 5 stars and I'm sure I will continue to love my Jaguar XF.

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Williams Motor Company from Williams Motor Company in response to Easy process!

Hi Andrew. Thank you for your wonderful feedback! We’re so glad to hear that the whole process was straightforward and that you had a great experience from enquiry to collection. It's fantastic that the car was all cleaned and ready for you on the day of pick-up. We're thrilled you’re enjoying your Jaguar XF and truly appreciate the 5-star rating. Enjoy your new car!

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"I never give top marks"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never give top marks but it was a very good experience, and I want to say a big thank you to the person who sold me the car. I felt very at ease and I found it to be a surprisingly easy process.

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Williams Motor Company from Williams Motor Company in response to I never give top marks

Hi Sam Thank you so much for sharing your experience! It's great to hear that everything went smoothly and that you felt at ease throughout the process. I'll be sure to pass along your thanks to the person who helped you—I'm sure they'll appreciate it. Enjoy your new car

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"From Crew to France "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

For my first time visiting this company I don't think it could have gone any better. When I arrived, the whole team were nothing but polite and always on hand to help. On the day of picking up my Nissan Qashqai, I wasn't waiting long until the car was pulled around after having a fresh valet, which was a nice touch. The car has since been on a long trip to France and it made it without any issues.

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Williams Motor Company from Williams Motor Company in response to From Crew to France

Hi Toby Thank you so much for your wonderful feedback! We're thrilled to hear that your first visit went so smoothly and that our team was able to assist you every step of the way. It's great to know the Nissan Qashqai made the journey to France without any issues – that's what we love to hear! Safe travels and enjoy your new car!

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"A real gentleman "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've only taken a couple of drives with my Mercedes E250, but so far, it's been amazing. Andy was the gentleman who assisted me, and I found him to be incredibly helpful, informative, and approachable. He took the time to address all of my questions and concerns, ensuring that I felt confident in my decision. I even opted for the additional two-year extended warranty for added peace of mind but fingers crossed I won't have to use it.

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Williams Motor Company from Williams Motor Company in response to A real gentleman

Hi Andrew Thank you for sharing your experience! We're so glad to hear you're enjoying your Mercedes E250 so far. It's fantastic that Andy could provide such helpful and informative service, making sure you felt confident in your decision. The extended warranty is a great choice for peace of mind, and we hope you won’t need to use it either! Enjoy your new car!

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"No complaints 🚫"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service from the team has been nothing short of brilliant! I can't remember the name of the salesman because I'm not good with names but to my knowledge I didn't have any issues with him. I got a great car so I can't complain.

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Williams Motor Company from Williams Motor Company in response to No complaints 🚫

Hi Logan Thank you for your kind words! We're so glad to hear that you had a brilliant experience with our team and that you're happy with your new car. No worries about the name – what matters most is that everything went smoothly for you. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

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"Honest dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's nice to visit a dealership that is very honest in their advertisements because, after seeing the car online, I was sceptical if it was in the condition as described. Luckily it wasn't a wasted trip because the car was perfect and I was happy to take it home. Since purchasing it the car has been running as it should and I've not had any issues so I can't complain.

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Williams Motor Company from Williams Motor Company in response to Honest dealership

Hi Lauren Thank you for your feedback! We're so glad to hear that your visit was a positive experience and that the car lived up to the online description. It's great to know everything has been running smoothly since your purchase. We always aim for transparency, and it's rewarding to hear that it made a difference for you. Enjoy your new car!

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"A welcomed upgrade!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A welcomed upgrade! My previous car had seen better days. When I spotted the Ford Fiesta at the dealership, I was quick to make the switch, and I haven't looked back since. Everything has been going smoothly so far, and I've already racked up quite a few miles, especially with my weekly 600 mile commute to Manchester, which involves a lot of motorway driving. Andy was the gentleman who looked after me on the day of my visit, who made it a nice experience. He was incredibly informative and didn't resort to the stereotypical high-pressure sales tactics you get from other dealerships. After a short test drive I was happy to commit to the purchase. I would happily recommend William's Motor Company to people I know.

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Aftersales from Williams Motor Company in response to A welcomed upgrade!

Hi Jake Thank you for sharing your experience! We're thrilled to hear that the Ford Fiesta has been such a great upgrade for you, especially with your long commutes. It’s great that Andy was able to provide a pressure-free and informative experience—he’ll be glad to hear your positive feedback. We truly appreciate your recommendation. Wishing you many smooth miles ahead!

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"Very accommodating team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been very impressed with my Chevrolet Captiva because it's been a fantastic addition to our family, especially for my wife. It's got a lot of space, making it incredibly easy for her to move in and out of the car, and there's loads of room to to put her wheel chair in. This was my first time visiting this dealership, and it was an outstanding experience. Dave, the salesman, was nothing short of brilliant. He went above and beyond to assist both me and my wife, ensuring that we found the perfect vehicle to suit our needs. I wouldn't hesitate to give this dealership a well-deserved 5-star rating. Dave's exceptional service made the entire process easy and stress-free. It's been ten years since I last purchased a car, but Dave made the transition very smooth. I hope he sees this review. I want him to know that his efforts are truly appreciated.

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Williams Motor Company from Williams Motor Company in response to Very accommodating team

Hi Phillip Thank you so much for sharing your wonderful feedback! We’re delighted to hear that the Chevrolet Captiva has been such a perfect fit for your family and that it’s made life easier, especially for your wife. We're thrilled that Dave was able to provide such exceptional service and make your experience stress-free. He’ll definitely appreciate hearing how much his efforts meant to you both. Thank you for the 5-star rating. Wishing you many happy journeys ahead with your new car!

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"Faultless experience!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Faultless experience from start to finish. The sales team were always on hand to help with any questions I had about the Ford Fiesta that I travelled so far to see, and once we had all the questions answered then we were offered a test drive, which sealed the deal. All of the paperwork was pushed through quickly but explained within a lot of detail so I wasn't left with any hidden surprises. I've since added a lot of miles to the car and since using it to drive up and down the country, I've not had any issues with it.

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Williams Motor Company from Williams Motor Company in response to Faultless experience!

Hi Joseph Thank you for sharing your experience! We're so glad to hear that everything went smoothly from start to finish and that our team was able to answer all your questions about the Ford Fiesta. It's great to know the test drive helped seal the deal and that the paperwork process was clear and straightforward. We’re thrilled to hear the car has been performing well on your long trips. Enjoy many more miles of trouble-free driving!

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Dealership Information

Williams Motor Company is a used car dealer based in Crewe, Cheshire near the border of Staffordshire and the Welsh border.

We realise that buying a car can be a daunting experience: our friendly staff all go the extra mile to guarantee that you receive the best advice you need with many of our happy customers coming back to us and recommending Williams Motor Company to their family and friends. And for the extra piece of mind we are now a Handler Protect Warranty supplier which consists of a varied amount of extra benefits for you, the customer.

We are proud to offer first class customer service with very competitive pricing and are well established within the Crewe area with a great reputation for offering excellent professional advice with a wealth of automotive experience over 3 generations and modern diagnostic vehicle maintenance.

In order to offer cars to suit everyone we make sure that we update our stock list regularly…it's always worth giving us a call even if you don't see what you are looking for on our website.

At Williams Motor Company we don't just sell cars, we do everything possible to get you driving your next car, if you are looking for a second hand car then don't delay, call us today.

Our aim is to provide you with a second hand car that suits your needs both practically and financially. Our aim is to provide the customer with the best competitive deals across Staffordshire and Cheshire and our sales team is here not to just to sell you a vehicle but also to give you a hassle free experience.

We are highly driven and motivated to bringing the customer first class service in a no pressure environment and to browse our forecourt at your own leisure. If you are in two minds about changing your vehicle don't think twice on contacting our sales team for advice as they are on hand to help. We have access to over 50,000 cars nationally so if there is something you are after in particular please give us a call.

We deliver vehicles throughout England, Scotland and Ireland and even Europe at very competitive rates.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
335 reviews4.7 out of 5 stars — Rated Excellent
Excellent
272
Very Good
53
Average
1
Poor
4
Terrible
5

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  • Contact Information

    Address

    Williams Motor Company
    Stewart Street
    Crewe
    Cheshire East
    CW2 7RW

    Get in touch

    01270 669777
    https://www.williamsmotor-company.co.uk/

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 09:00 - 16:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Williams Motor Company

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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