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106 reviews from our car dealer reviews community
Leave a review for Your Next Car Ltd
Leave a review

106 reviews from our car dealer reviews community

Leave a review for Your Next Car Ltd
Leave a review
"Misleading but fair. "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 330i Coupe 09 plate Black, after 9 days of owning this it broke down, ( manifold issues ). This got repaired and again 1 month later the car broke down again, i strongly believe these issues were benign but not mentioned can i prove it ? Absolutely not but i don't intend to make my life more difficult than it needs to be by wasting my own time with theories. I then took it to BMW spent over £800 on this (Which was covered by the finance company and the garage ). Issues being ( air intake and two actuators ) not working. The car has been in and out of limp mode since ownership. Dealership was very difficult with the repairs the second time. I reported this to the finance company ( MotoNovo ) who were absolutely brilliant. This got repaired eventually. 1 month passed and the car broke down a third time ( Mixture control ). I spoke to YourNextCar who agreed to repair this in house. They recovered the vehicle which was reasonable, however once the car got repaired a third time ( Spark plug change, sensor change ) don't ask, the Mixture control issue had no been addressed. i got the car back and around a week or 2 went by, the car went into limp mode again! Rough idle and possible misfire was on the cards, exhaust fumes surround the car when idle and an eggy smell BMW advised after me taking it there myself for the third time. Enough was enough attempted rejection of the vehicle ( MotoNovo engineers report agreed ) and YourNextCar told me they had passed my details onto warrentywise and would not accept the vehicle back. I contacted the fiance company and agreed rejection through them after 3 months of ownership. Mixed opinions about them really, they worked with me to a point however when it came to crunch time they would not take responsibility for the limp vehicle. I am fortunate i did this through a finance company or i wouldn't have had a chance of returning this. I'd strongly recommend you take a inspection company with you if you are planning on buying anything from this garage.

WASEEM NAJEEB in response to Misleading but fair.

Hi Nathan Unfortunate circumstances, the faults on your car developed one after another. We did our utmost as a used car dealer to help you throughout by providing courtesy cars & recovering the car twice. I wish i had a magic wand but when a fault occurs all we can do it get it professionally diagnosed which we did by BMW main agent twice, We do appreciate your patience you were polite and cooperative throughout. In the end you owned the car for almost 6 months covering 4000 miles between faults and you were given A FULL refund by us. We have lost thousands and gained a non positive review, Sometimes a bad car is a bad car, A Car dealer no matter how good they are cant help that. A Big thanks to our dealer partner Motonovo who also repaid your monthly instalments for your troubles.. Best of Luck with your next car Kind Regards WASEEM NAJEEB

"Brilliant place. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic experience buying new car - really professional and know their stuff. Will be doing business again with them!

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+0 Found this review helpful
"BMW F21 118i M Sport"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really nice guys, lots of knowledge and they treat you with respect. Great range of cars with some nice body modifications. Reasonable prices. Bought my car a while back and it had been perfect since. However there has been no aftercare coverage (not necessary, but would be nice). They sorted out a few scrapes on the car free of charge. And touched up a couple minor paint chips as well. Overall a really sound place. Would recommend Your Next Car to anyone looking for a BMW.

"BMW 435 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We just bought a lovely car of your next car. We had a very nice agent who look after us very well. We are very pleased with our purchase.

"Very satisfactory"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly staff, made me feel very comfortable, cant fault them. Would recommend to somebody else.

"Great service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from start to finish at Your Next Car. Very knowledgeable.

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"1st class service, choice and prices ..."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 420d for my son from here after looking a numerous cars for sale and garages. Was impressed with their selection and prices were really competitive. From the first inquiry call up to vehicle handover, cannot fault anything in the whole process. Staff were friendly yet professional, nothing too much trouble, no pushy sales people and were flexible around viewing and accommodated our requirements. They put a lot of larger franchised dealers to shame, this is what a car buying experience should be about, well done Waseem and team ... keep up the good work and look forward to repeat business in the future ... TH

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+2 Found this review helpful
"Excellent throughout Start to Finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a BMW 320D M Sport lastweek.. Service provided was exceptional and very accomodating to my needs as they stored the car upon collection as I was away ... Perfect from Start to Finish Faultness Defintely recommend them to anyone looking to buy their next car Customer Service was exceptional whilst waiting for keys.. My wife and I are extremely Happy with our purchase

"Great and efficient service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 435D from them yesterday. Very good and efficient service.Great car, exactly as advertised.It was a pleasure to deal with them.They seem to be a very proffesional and obviouskly they know loads about cars.Nice sellection of performance BMWs. Very polite and unrushed service.Well done guys.

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"Appalling attitude ..... waste of time"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw a car online for sale at Your next Car, phoned up got the finance sorted for it. Put down a holding deposit and should of picked up on Monday. My husband managed to get home from my business trip early and I suggested we pop over and have a look. On arriving they were initially friendly very helpful went for a test drive they even went and washed it for us so we could inspect the car fully. Ok inspection alloys has large scuff marks and needed refurbishment, body work needed touching up none of this mentioned in the advert. Also the service light was on asked about it and said they would look into it. I quickly spoke to a friend and they said with the car being 6 years old requires cambelt and aux belt replacement with all idlers replaced. I asked if this had been done was told they would check and let me know. But stated if it hasn’t been done that they will get it done aswell as body work and alloys for us but wouldn’t be able to pick it up on the Monday would be end of week. Fabulous I said ......... then Monday morning my husband had a missed call on phoning back they were very rude and said they wouldn’t be doing the cambelt or any of the other work required as it’s too expensive and that they had put the car back up for sale due to loads of interest in it. Absolutely furious we had wasted hours on the Sunday had booked time off work for the end of week for me and my husband ..... plus we put a holding deposit on..... were is that now!!!!!!!! The persons attitude was disgusting . You can’t run a business talking to customers like that . We are now going Into this more but I’ll assuming the cambelt and aux belt being a big job to replace they are just refusing to do it

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+4 Found this review helpful

WASEEM NAJEEB in response to Appalling attitude ..... waste of time

Hi the car you enquired about was serviced upto manufacturer recommendations, the work you were requesting to be done was not in the service schedule. Sometimes Its better not to sell a car to someone we cant agree with on the outset, we did sell this car the very next car to a delighted couple who have had no issues with any belts!!

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Dealership Information

Your Next Car Ltd is an Independent dealership that is based in Nottingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
106 reviews4.6 out of 5 stars — Rated Excellent
Excellent
96
Very Good
1
Average
1
Poor
5
Terrible
3

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  • Contact Information

    Address

    Your Next Car Ltd
    High Church Street
    Nottingham
    Nottingham
    NG7 7JP

    Get in touch

    0115 8229431
    http://www.yournextcarltd.co.uk

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    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About Your Next Car Ltd

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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