1,697 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,697 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
"Fantastic & Friendly!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

We were so impressed with this company, will definitely recommend it to our friends and family! Sam in particular was friendly fab! we love our KA and my son has even named it Ponko! the dealership handled everything brilliantly from making us feel welcome to the paperwork.

+2 Found this review helpful
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Ponko from Ponko in response to Fantastic & Friendly!!

Thank you for the wonderful review! We're delighted you had a great experience with us, especially with Sam. We're thrilled you're enjoying your KA, now lovingly named Ponko! We appreciate your recommendation and look forward to serving you and your loved ones again. Happy driving!

"Great buying experience "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Many thanks to Hadyn for making the whole buying ‘experience’ completely trouble free, kept me updated at all stages &. a friendly welcome on handover day. Highly recommend the Ponko team if you’re looking for a good used car. John (Focus ST)

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+1 Found this review helpful
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Ponko from Ponko in response to Great buying experience

Thank you for your kind words and for choosing Ponko! We're thrilled to hear that Hadyn made your buying experience trouble-free, keeping you updated at every stage. It's great to know you had a friendly welcome on handover day. We appreciate your recommendation and are pleased you found the perfect Focus ST with us. If you ever have more questions or need assistance, feel free to reach out. Wishing you many enjoyable miles in your new car!

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"The whole experience was fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Visited Ponko to look at some cars and I found a car I liked and had a test drive, I decided to buy it and the whole experience was really good. I was looked after very well from the beginning to the end, thanks. I would just like to add that the salesman who took me through the whole experience was fantastic.

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+1 Found this review helpful
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Ponko from Ponko in response to The whole experience was fantastic

We're delighted to hear that your experience at Ponko was really good, and we appreciate you choosing us for your car purchase. It's fantastic to know that you were well looked after from beginning to end. Thank you for acknowledging our fantastic salesman who guided you through the entire process. If you ever have any questions or need further assistance, feel free to reach out. Safe travels in your new car, and we hope to serve you again in the future!

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"Thrilled to bits "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience with Ponko in Cambridge was nothing short of amazing. Fred the sales advisor was one of the best salesman I have ever dealt with, he knew how to talk to customers and be on the same level as them, he was someone you could have great banter with and he did not try to push you into the sale. My VW Golf is a great little car and it is lovely to drive, I am thrilled to bits with it.

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+1 Found this review helpful
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Ponko from Ponko in response to Thrilled to bits

We're thrilled to hear that Fred, our sales advisor, made your car-buying experience exceptional. It's fantastic to know that his approach resonated with you, creating a comfortable environment with great banter and no pressure. We're also delighted that your VW Golf is bringing you joy, and we appreciate your kind words. If you ever need anything or have further questions, feel free to reach out.

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"Exceptional customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Happy so far with my Ford Focus and the service from Ponko was exceptional, thank you! 👍

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+1 Found this review helpful
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Ponko from Ponko in response to Exceptional customer service

We're delighted to hear you're happy with your Ford Focus and that you found the service from Ponko exceptional! Thank you for the positive feedback and the thumbs up. If you ever need assistance or have any questions in the future, feel free to reach out. Wishing you many enjoyable journeys in your Ford Focus!

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"A 5 star service from Fred "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Fred at Ponko was phenomenal throughout my experience with him, he was informative, courteous and he had lots of knowledge about the car's that he was selling. The whole experience was straightforward and stress free for me. A 5 star service from Fred at Ponko, thank you!

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+1 Found this review helpful
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Ponko from Ponko in response to A 5 star service from Fred

Thank you for your glowing review! We're thrilled to hear that Fred at Ponko provided you with a phenomenal experience. It's fantastic that his informative and courteous approach, coupled with his extensive knowledge, made your car-buying process straightforward and stress-free. We truly appreciate your 5-star rating and thank you for choosing Ponko. If you have any further needs or questions, don't hesitate to reach out. Safe travels in your new car!

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"A reliable delivery service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was in the market for a new car and I stumbled upon Ponko, a Cambridge car dealer that offers nationwide delivery. I was attracted by their wide range of used cars, and their excellent customer reviews. I spotted the car that I wanted, a VW Golf so I contacted them to arrange the purchase. Since I live a fair distance away from Ponko, I decided to use their delivery service, which was very convenient and reasonable. They delivered the car to my house and it was exactly as advertised on their website, the car was in superb condition, clean, and ready to drive. The delivery driver was courteous and professional and he explained everything I needed to know about the car and the paperwork. I am very pleased with my car and the service I received from Ponko, they made the whole process easy and stress-free, I would highly recommend them to anyone looking for a reliable delivery service.

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+1 Found this review helpful
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Ponko from Ponko in response to A reliable delivery service

Thank you for sharing your positive experience with Ponko! We're thrilled our nationwide delivery service made the process convenient for you. We're glad the VW Golf met your expectations, and we appreciate your kind words about our delivery driver. If you have any future needs or questions, feel free to reach out. Enjoy your new car!

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"A smooth delivery "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Haydn is an excellent salesman who provided me with a great service. He was very attentive, courteous and knowledgeable. The car I bought from him is doing fine and it was delivered smoothly and in perfect condition. I am very satisfied with my experience and I give him 5 out of 5 stars!

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+2 Found this review helpful

Ponko from Ponko in response to A smooth delivery

Thank you for sharing your wonderful experience with Haydn at our dealership! We're thrilled to hear that Haydn's excellent service, attentiveness, courtesy, and knowledge made your car-buying experience a positive one. It's great to know that the delivery of your car was smooth and that it arrived in perfect condition. We truly appreciate your satisfaction and the 5-star rating! If there's anything else you need or if you have any questions in the future, please don't hesitate to reach out. Safe and enjoyable travels in your new car!

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"No pressure sales "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I had a Ford Fiesta for around 20 years before I bought my Fiat 500 from here, I absolutely love my new car, I have not driven it much at the moment with all the cold weather we have been having because I have not wanted to leave my house much but so far, so good. The sales executive was very good, he did not pressure me or mess me around, the whole team here were absolutely lovely and I would not hesitate to recommend these to others.

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+1 Found this review helpful

Ponko from Ponko in response to No pressure sales

Thank you for sharing your experience with us! It's wonderful to hear that you enjoyed a long run with your Ford Fiesta and that you're now loving your new Fiat 500. We understand the hesitation with cold weather, but we're glad to know that, so far, everything has been good with your new car. We appreciate your kind words about our sales executive and the entire team. Providing a pressure-free and straightforward experience is what we aim for, and we're thrilled to hear that reflected in your feedback. Thank you for your recommendation, and if there's anything else you need or if you have any questions in the future, feel free to reach out. Safe and enjoyable driving in your Fiat 500!

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"They certainly didn't disappoint me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This was my first time using Ponko in Cambridge after I found them through an online search. They certainly didn't disappoint me, Fred was great at communicating with me, friendly and very efficient. He kept me well informed on a regular basis as of what was happening with the car and I have no hesitation in recommending this dealership and Fred to anyone else that is in the market to buy a new car. I would definitely come back here when I want to purchase another car.

Reviewer has confirmed their email address

+1 Found this review helpful

Ponko from Ponko in response to They certainly didn't disappoint me

We appreciate your recommendation of our dealership and Fred to others in the market for a new car. It's wonderful to know that you would consider coming back for your future car purchases. If there's anything else you need or if you have any questions down the road, please feel free to reach out. We look forward to serving you again when the time comes.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1697 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1307
Very Good
365
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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