Chris, December 2023
"Happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really happy with my latest purchase! My car has been running well so far, I haven't had any issues with it. It was Chelsea who sold me the car on the day, and she was more than amazing! she kept me updated, let me test drive the car and was a real pleasure to deal with.
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lewis from Phantom Motor Company in response to Happy customer
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.
Tracey, December 2023
"Ever so slightly missed out on 5 ⭐ "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Ever so slightly missed out on 5 ⭐ Me and my partner are really enjoying our Range Rover sport, it's a nice drive, very comfy and it can tow our caravan, which is the reason we needed a bigger car. When towing the caravan that's when we noticed that the electrics had an issue. Long story short, I let the team know and the part has been ordered so fingers crossed it arrives soon and gets sorted.
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lewis from Phantom Motor Company in response to Ever so slightly missed out on 5 ⭐
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
Stephen, December 2023
"Went down a treat!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car went down a treat with the wife as she was in the market for a new car, we ended up going for the BMW X6 and she loves it.
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Mark, December 2023
"All is running well "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've only driven it a couple of times because I don't want to put to many miles on the car but my Ferrari drives incredibly well. I'm looking forward to the warmer weather so I can go out in it more.
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lewis from Phantom Motor Company in response to All is running well
Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new vehicle and we look forward to seeing you in the future when you return to Phantom.
Amy E, December 2023
"Amazing service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m enjoying my little Volvo, it has some great features on the car that I'm slowly learning to use. Unfortunately, it didn't come with a parcel shelf but when I get time to measure the boot and sent it across to the team, they said they will cover the cost so I'm happy.
Reviewer has confirmed their email address
+0 Found this review helpful
lewis from Phantom Motor Company in response to Amazing service!
Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.
Nigel P, December 2023
"Great quality car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had my Jaguar since October, but I've not actually taken it out that much since I've had it. I did give it its longest run yesterday and I was pleased to see that I got 50mpg out of it, which isn't bad for a 3.0L Jag. I'm really pleased with it.
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+0 Found this review helpful
lewis from Phantom Motor Company in response to Great quality car
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.
Jaseentha J, December 2023
"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Other than my phone not being able to connect to my radio, I'm very impressed with my Mercedes Benz. It runs like clockwork, and it gives me a sense of pride when I drive it around. All of the team were very helpful and I'm glad I visited this dealership.
Reviewer has confirmed their email address
+0 Found this review helpful
lewis from Phantom Motor Company in response to Very helpful
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
William, December 2023
"Getting my old car back!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went back to this dealership to buy my old car back, so I knew I was getting a good quality car for my money. It runs perfectly, just as it did before. Great customer service from the team and I'm really happy.
Reviewer has confirmed their email address
+0 Found this review helpful
lewis from Phantom Motor Company in response to Getting my old car back!
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.
Kate, December 2023
"Audi RS6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My husband is really enjoying his Audi RS6! He uses it a lot but not for a daily car. He hasn't raised any issues as of yet and he loves his cars. The customer service on the day from all of the team was amazing and I can't fault them.
Reviewer has confirmed their email address
+0 Found this review helpful
lewis from Phantom Motor Company in response to Audi RS6
Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new vehicle and we look forward to seeing you in the future when you return to Phantom
Thomas D, December 2023
"Jaguar XF"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No issues with the car since I got it a couple of months ago, It is a really good quality car and I'm more than happy with it.
Reviewer has confirmed their email address
+0 Found this review helpful
lewis from Phantom Motor Company in response to Jaguar XF
Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.
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