81% Reviews
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95% Recommend
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2,478 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,478 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Classic Mercedes Benz SL"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

With my car being a classic, I can't comment too much on the Mercedes Benz SL as I have only driven it 8 miles since September and that was to the petrol station and back. However, the service I received from Kevin and the team was incredible! They explained everything about the car, they made the paper work go through quickly and I can't fault them.

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lewis from Phantom Motor Company in response to Classic Mercedes Benz SL

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Happy Mr's "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Mr's was in the market for a new car but wasn't sure what she was looking for so after having a look online, she came across the BMW X4 on Phantoms website and she wanted to go to the dealership to view it. After making the trip down, she took one look at the car and fell in love with it. After shouting Longin over to ask more about the car, he explained everything and let her test drive the car. She was happy to go ahead with the car and so was I, once we got the car back home I booked it in at BMW to get it plugged in and to give it a once over on their system, which we got the all clear for. She uses it a lot and I haven't heard of any issues with the car yet so everything must be okay. The only small issue I would say I had was the additional cover I took out, as it was a lot of information that was thrown at me so I'm not 100% on what cover the car is under.

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lewis from Phantom Motor Company in response to Happy Mr's

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase

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"Thank you Kevin1"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't be happier with my Golf, I'm really enjoying the drive of the car. Since purchasing it in September, it has been used pretty much every day since, so I have put a lot of miles on the car and it runs sweet. I did have to bring the car back to the dealer as there was something wrong with the radio but it was sorted within a couple of hours and it has been fine since.

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lewis from Phantom Motor Company in response to Thank you Kevin1

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Bang on 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service from this team is bang on, any time that I needed to get in touch with the team before and after the sale of my BMW they were on the other end of the phone. The car has been great!

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lewis from Phantom Motor Company in response to Bang on 👍

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new vehicle and we look forward to seeing you in the future when you return to Phantom.

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"It's bloody lovely 💖"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After seeing some of the quality of cars that this dealership had to offer, I was more than excited to go and have a look around. When I arrived, the staff were so welcoming! As I was walking around, I noticed that there was a beautiful Mercedes Benz SL in the showroom and I had to go and have a closer look. After speaking to Brian about the history of the car, previous owners and all of that information, I took the car out on a test drive. Once I came back from the test drive, I was so happy with the car that I had to get it! From start to finish this company made everything great and I can't thank them enough for the amazing experience 💖

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lewis from Phantom Motor Company in response to It's bloody lovely 💖

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Very happy with my Jag"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are very happy with our Jag, we had a great trip back to the north of Scotland which gave me chance to get used to the car. No issues with it at all, it met all my expectations so thank you. The handover was given by Chelsea I think, I was also very happy with Brian's help with regular updates and the walk round footage. I would 100 recommend Phantom Motor Company and use them again in the future.

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lewis from Phantom Motor Company in response to Very happy with my Jag

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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"No criticisms or complaints "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I collected my new car from Phantom a couple of months ago and it was a brilliant service, Craig was a lovely chap and helpful throughout the whole process. Absolutely no criticisms or complaints, I couldn't fault purchasing from him. The whole experience was comfortable and easy! My Land Rover is such a lovely car and I'm made up to bits with it.

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lewis from Phantom Motor Company in response to No criticisms or complaints

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new vehicle and we look forward to seeing you in the future when you return to Phantom.

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"Chelsea was great."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm very happy with the service Chelsea was great, I would rate my experience 5 out of 5.

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+0 Found this review helpful

lewis from Phantom Motor Company in response to Chelsea was great.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Dealt with Brian in the past he is great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have dealt with Brian at Phantom Motor Company in Wigan in the past and I must say that it is always a fantastic experience. Brian is extremely knowledgeable and professional and he goes above and beyond to ensure that your satisfied with your purchase, he is patient and takes his time to answer all of your questions and to make sure that you are comfortable with the entire process.

Reviewer has confirmed their email address

+0 Found this review helpful

lewis from Phantom Motor Company in response to Dealt with Brian in the past he is great

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

What is a verified review?
Reviewer has successfully provided proof of purchase
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"My dream supercar "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always dreamed of owning a supercar and when I saw the Mclaren I knew it was the one for me, it is a brilliant car with a stunning design, a powerful engine and luxurious interior and it is not just a car it is a work of art. The performance of the Mclaren 570s is second to none, it can accelerate from 0 to 60 mph in just 3.1 seconds and reach a top speed of around 204 mph. The handling of the car is superb and it is responsive, agile, stable on the road and it can tackle any curve or corner with ease. The Mclaren 570s is not only a performance beast but it is also a comfortable and a luxurious ride. It is a dream come true and I am very grateful to Chelsea for making it happen.

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+0 Found this review helpful

lewis from Phantom Motor Company in response to My dream supercar

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2478 reviews4.8 out of 5 stars — Rated Excellent
Excellent
2060
Very Good
371
Average
29
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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