Lorraine, March 2022
"Pleasure to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
What a pleasure it was to buy from this dealership! I am over the moon with my Tesla Model 3, it is everything that I could ask for and more!! The people there were amazing, so lovely and welcoming and really went above and beyond for me. I am so pleased with how everything went, couldn't ask for any better! Thanks Essex Prestige.
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Aftersales from Essex Prestige in response to Pleasure to deal with
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
WSC, March 2022
"Good company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Back in January I went to Essex prestige and purchased a Mercedes E200. Up to now I have had no issues and the car has been brilliant. During the purchase the team were extremely helpful and polite, they are a really good company to deal with. I would recommend them for sure.
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Aftersales from Essex Prestige in response to Good company
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Richard B, February 2022
"Nice selection of cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Polite, helpful and friendly staff. Very nice selections of cars to chose from which all look well looked after and clean. I bought a Seat Ibiza and couldn't be happier with it. Thanks Essex Prestige!
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Aftersales from Essex Prestige in response to Nice selection of cars
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Lee W, February 2022
"So quick and easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
All good with Essex prestige, I went down to collect my Mercedes GLE43, the car was gleaming clean and looked amazing, the guys were all over it, quick, no waiting around at all everything was ready to go. The cars been wonderful since buying, very impressed with it. I would be happy returning to this dealer for another car in the future, the customer service was very good and they certainly looked after me during my purchase.
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Aftersales from Essex Prestige in response to So quick and easy
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Chahira H, February 2022
"Enjoying my Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Very nice and helpful people at this garage, they gave me all the details and information about the car and left me to look around, test drive and make my decision. I went ahead and bought the Range Rover Vogue, it was exactly what I needed and I really liked how it drove, I absolutely love it. Really happy with the car I enjoy driving it every time I'm in it.,
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Aftersales from Essex Prestige in response to Enjoying my Car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Tansel E, February 2022
"Chuffed to bits"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Smooth purchase, very good helpful team, bought a lovely BMW 8 series and absolutely made up with it, and the price was very fair. The interior is gorgeous, its running smoothly and a pleasure to drive. The whole car is super impressive and I'm absolutely chuffed with it. Thanks to Essex prestige
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Aftersales from Essex Prestige in response to Chuffed to bits
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Irinel A, February 2022
"Felt valued"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I liked that the dealer did everything they said they would, brilliant customer service and nice to feel valued. The Mercedes GLE is working perfectly, I'm loving driving it and not had a single issue since taking it away. Would recommend Essex Prestige to everybody looking to buy a new car!!
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Aftersales from Essex Prestige in response to Felt valued
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Fiona B, February 2022
"Porsche 911"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
What a brilliant car I have bought, I went for a new Porsche 911 and its cracking! I cant fault the car, its been nothing short of perfect, a very good car, mechanically and cosmetically - its immaculate. Very nice people to deal with, lots of knowledge and help offered. I would shop here again for sure!
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Aftersales from Essex Prestige in response to Porsche 911
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Tony, February 2022
"Easiest sale"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
What a pleasant experience buying my Porsche 911 from Essex Prestige. The staff were great, very helpful and always there to answer my questions. It was exactly as described and the handover couldn't of been easier, when I arrived to pick it up it was ready to go. Thanks to the salesman that helped me.
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Aftersales from Essex Prestige in response to Easiest sale
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Victoria L, February 2022
"Pleasantly surprised "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We were pleasantly surprised with the service and process, everything was performed professionally, politely and on time! I'm utterly delighted with the car, its a lovely motor and no issues or niggle so far. Very impressed. The whole transaction was spot on and I cant argue with anything at all - would be happy to spend my money here again and more than happy to recommend to friends and family.
Reviewer has confirmed their email address
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Aftersales from Essex Prestige in response to Pleasantly surprised
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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