1,695 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,695 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Straight forward purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

A cute Insignia caught my eye so I made my enquiry and Haydn looked after me from then on, the test drive went smoothly and I decided to buy. Hadyn was great, friendly and very approachable. No pressure at all, a very positive experience. Hoping for many happy motoring miles ahead. Thank you to Hadyn and the team at Ponko for an exceptional service

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Ponko from Ponko in response to Straight forward purchase

Hi Tererai, thank you for choosing Ponko and sharing your positive experience with us! We're thrilled that the Insignia caught your attention and that Haydn provided excellent customer service throughout, ensuring a smooth test drive and a pressure-free buying experience. We appreciate your kind words about Haydn's friendliness and approachability. Our team at Ponko is dedicated to providing exceptional service, and we're delighted that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. But for now, enjoy your new car!

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"Impressive Dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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This is the first time I have used Ponko and I was very impressed with the service, it was painless and hassle-free. The Alfa is a lovely car, a really nice drive.

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Ponko from Ponko in response to Impressive Dealer

Hi Bobby, We greatly appreciate your feedback and are delighted to hear that your first experience with Ponko exceeded your expectations. Providing a painless and hassle-free service is one of our top priorities, and we're glad that we could deliver that to you. We're thrilled that you find the Alfa to be a lovely car and that it offers a pleasant driving experience. Your satisfaction is important to us, and we're grateful that you chose Ponko for your automotive needs. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. we hope you continue to enjoy your new Alfa for many more enjoyable miles!

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"ASIF WAS SUPERB "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The BMW X3 is really nice, I am very happy with everything. I would very highly rate Asif, he was superb. I cannot grumble about anything. I am super happy that I came to Ponko and I will return when it is time for me to upgrade.

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Ponko from Ponko in response to ASIF WAS SUPERB

Hi Paul, thank you for sharing your positive experience with us! We're thrilled to hear that you're enjoying your BMW X3 and that you're very happy with everything. We appreciate your high praise for Asif and his superb assistance. Providing excellent customer service is one of our top priorities, and we're glad that Asif made a positive impact on your experience. We're delighted to know that you're super happy with your decision to come to Ponko, and we look forward to serving you again when the time comes for your next upgrade. If there's anything else we can assist you with in the meantime, please feel free to reach out. Thank you for choosing Ponko, and we wish you many more enjoyable miles in your BMW X3!

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"Ba da ba ba bah I'm loving it. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Absolutely fantastic service from James at Ponko, I was very happy with the way that he dealt with things. I emailed James about the finance on my previous car which had not been paid and the company was chasing me for it. He assured me that this would be settled on the date that the settlement date was due and it was, so the information he gave me was accurate and I was very impressed by this. I am having fun in my new Nissan Juke, I have had a Nissan Juke for around 12 years and I upgraded this to the Nismo and like McDonalds would say ba da ba ba bah I'm loving it!

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Ponko from Ponko in response to Ba da ba ba bah I'm loving it.

Hi Susan, thank you for taking the time to share your feedback! It's great to hear that James provided you with fantastic service and effectively addressed your concerns regarding the finance on your previous car. We are thrilled to know that you're having fun in your new Nissan Juke! And we hope you continue to do so for many more miles. Thank you once again for sharing your positive feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

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"Keep up the good work "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It was the first time I have used them and everything was really good on both sides, meaning I am very happy with my Peugeot and the service that was provided to me. Keep up the good work Ponko!

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Ponko from Ponko in response to Keep up the good work

Hi Kathryn, thank you so much for taking the time to share your positive experience. We're thrilled to hear that your first encounter with us left you feeling satisfied and happy with both your Peugeot and the service provided. At Ponko, our primary goal is to ensure that every customer has an exceptional experience, and it's wonderful to know that we achieved that with you. Your kind words and encouragement mean a lot to us. We appreciate you choosing Ponko, and on behalf of the team, we wish you the very best for the future!

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"If Carlsberg did dealerships! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

A great place to visit when you are looking to purchase your next car! As soon as I walked into their showroom I was greeted by a warm smile from the salesman, he was so friendly and helpful and nothing was too much trouble for him. His knowledge of cars was amazing considering he had not worked for Ponko for that long, a real asset to the company. I am ecstatic with my Audi A1 it runs like Usain Bolt on steroids.

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Ponko from Ponko in response to If Carlsberg did dealerships!

Hi Wojciech, thank you for sharing your positive experience with us. We're thrilled to hear that Ponko was a great place for you to visit when looking for your next car. It's wonderful to know that as soon as you walked into our showroom, you were greeted with a warm smile from our salesman. We take pride in providing a friendly and helpful environment for our customers. We're glad to hear that he went above and beyond to assist you. We're delighted to hear that you're ecstatic with your Audi A1 and that it runs like a dream. Thank you for choosing Ponko and for sharing your positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us.

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"Perfect from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I first saw the Mercedes for sale on Autotrader, the listing was thorough and informative. Nice photos etc. I contacted Ponko and asked numerous questions, which James was happy to answer. He was very helpful and friendly and attentive. I received excellent customer service, he kept me in the loop every step. He answered any questions I had without issue. I absolutely love my new car, Ponko definitely know how to look after their cars and their customers, I will definitely be looking to them next time I want to purchase a car. However, I do hope that isn't for a while now!

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Ponko from Ponko in response to Perfect from start to finish

Hi Sanjose, thank you for sharing your experience with us. We appreciate your feedback and are pleased to hear that you had a positive car-buying experience with Ponko. We're glad that you found the Autotrader listing for the Mercedes thorough and informative, with nice photos. Providing detailed information and visuals is important to us to ensure our customers have a clear understanding of the vehicles we offer. It's also great to know that James was helpful, friendly, and attentive in answering your numerous questions. We strive to provide excellent customer service, and we're pleased to hear that James kept you in the loop every step of the way and addressed all your inquiries. We would like wish you many enjoyable miles ahead in your Mercedes!

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"Stress free and straight forward"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I am grateful for the smooth, stress free and very straight forward process I had down at Ponko in Cambridge. The car is brilliant, I was very happy with the way the car was presented on my arrival. I can say that I would very happily use Ponko when a new car is in the pipe line!

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Ponko from Ponko in response to Stress free and straight forward

Hi Stephen, thank you for sharing your feedback with us. We're delighted to hear that your experience at Ponko in Cambridge was smooth, stress-free, and straightforward. We're glad that you found the car presentation to be excellent upon your arrival. At Ponko, we strive to ensure that our vehicles are well-prepared and presented to meet our customers' expectations. We appreciate your kind words and your willingness to consider Ponko for your future car needs. We're committed to providing excellent service and a seamless car-buying process, and we look forward to assisting you when the time comes for your next car purchase. Thank you once again for choosing Ponko and for your positive feedback.

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"5/5 from me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Service on the day was 5/5, everyone was polite, Hayden who was helping me out with the car gave me all the information and help I needed so it was perfect. I'd recommend all day long!

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Ponko from Ponko in response to 5/5 from me

Hi Oliver, Thank you for taking the time to share your feedback. We're thrilled to hear that you had a 5-star experience at Ponko and that our team provided excellent service. We're glad that Hayden was polite, helpful, and provided you with all the information you needed. At Ponko, we strive to ensure that our customers receive the support and assistance they require to make informed decisions. Thank you for recommendation. We appreciate your trust and confidence in our services. If you have any further questions or need any further assistance, please don't hesitate to reach out to us.

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"Upgraded to a Mercedes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Ponko, were do I start.... Fred was really nice, lovely guy, good to talk to and knew his stuff. I knew about Ponko because I have driven past their showroom in the past, they have a great selection of cars and it always looked busy when I passed it. I decided to call in and have a look at the selection of gorgeous cars that they had in. Fred saw to me straight away and asked me a few questions as to what I was looking for, he showed me a Mercedes and even allowed a test drive, my mind was made up instantly to purchase this amazing car. This is only me 2nd ever car and my first was a Fiat 500 so this is a huge upgrade for me! The Mercedes is so smooth to drive and really comfortable inside, I'm so glad I made the decision I did!

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Ponko from Ponko in response to Upgraded to a Mercedes

Hi Aoife, thank you for sharing your positive experience with Ponko. We're thrilled to hear that you had a great interaction with Fred and that he provided excellent service. We're glad that you decided to visit our showroom after noticing the great selection of cars on offer. At Ponko, we take pride in offering a wide range of high-quality vehicles to meet our customers' preferences and needs. It's wonderful to know that Fred promptly attended to you, asked about your preferences, and showed around the Mercedes. We're delighted that the test drive confirmed your decision to purchase this amazing car. Congratulations on the upgrade from your Fiat 500! Once again, congratulations on your new Mercedes, and we wish you many enjoyable miles ahead!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1695 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1305
Very Good
365
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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