1,695 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,695 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Even your coffee's fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I'm so very, very happy with Ponko and we'll be using you again for sure - You guys are brilliant!! Even your coffee's fantastic haha! My daughter was amazed by your choice of cars etc and she's finally got her driving test tomorrow, Fingers crossed she passes so she can start enjoying her new Polo 🤞🏼

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"Absolutely outstanding!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The service I received at Ponko was absolutely 5 star. I think it was Kai (but could be wrong!) who sold me the car and he was great. As a first time car buyer I felt in very safe hands. He was patient, knowledgeable and just came across as a really honest and trustworthy bloke. I love my new and first ever car- it's perfect. The whole experience was outstanding.

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"Quite far but very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

A few months ago I got in my head that I wanted a new car, I used to have a Suzuki Swift, which is what pushed me to get another. I live around 2 hours from Ponko, but they had the car I wanted and I'm happy to say the staff and the car was worth the journey, they were very helpful. I would go back again, but they are a little to far away from me to promise that it would have to be the right car.

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"More than happy! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Very good experience buying from Ponko, we found the staff amazing. They couldn't of done more, really bent over backwards for us throughout the whole process. I would say its around 4-5 star service as no-one is perfect, so its a very happy 4.5* from us.

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"Everything was good"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

4.5. Everything was good. Service, friendliness, professionalism, quality of the car. It wasn't until a couple of weeks late I noticed the interior lights in front and rear passengers don't work when doors opened. The boot didn't but it had been turned off. Can't get cabin lights to come on. Too busy to do anything at the moment. Need to get this resolved. This is the only reason you don't get a 5.

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"Good Communication and very informative"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

We chose a Ford Focus and reserved it online before going for a test drive, We were given all the information we needed to decide between finance or cash purchase. The staff were polite and helpful. Our questions during the first few days of getting used to the car were answered . I would recommend Ponko to friends without hesitation.

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"Incredibly easy process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m pleased that the staff at Ponko made the buying process incredibly easy, and so far my Honda Civic's been great. Even though I’ve had to replace a light and a tyre, this hasn't affected my overall opinion.

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"Nissan Juke "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

When buying my Nissan Juke from this garage, it was quite good. The staff were really friendly and nice, communication could have been better throughout as found my updates from them quite slow. There is definitely room for some improvements but overall I'm happy.

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Ponko from Ponko in response to Nissan Juke

Thank you for the review. I’m glad to hear you’re happy with the Juke and that the team were friendly throughout. Your comments on communication are noted and will help us improve. We appreciate the four-star rating and thank you for your business.

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"Pleasant experience"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Ponko team were great during the sale, there was a little bit of waiting when the finance was getting sorted, but this was out of Ponko's control, overall a pleasant experience. I do feel there needs to be a little bit of work done on the aftercare side of things which is what has brought my score down slightly. But if this was worked on I do feel over all it could be a really good buying experience.

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Ponko from Ponko in response to Pleasant experience

Thank you for your review and for buying from Ponko. I'm glad the sales experience was positive and appreciate your understanding around the finance delay. Your points on aftercare are noted and will help us improve. Thank you again for your business and for the constructive feedback.

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"10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It wasn't good service it was fantastic service! I can't fault Ponko at all, the KA I bought for my son who is still learning is a great. I have been driving it around and not one issue has arose. I would say they gave a 10/10 service!

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Ponko from Ponko in response to 10/10

Thank you for the brilliant review and for choosing Ponko. I'm really pleased to hear the KA has been faultless and that your son is enjoying it while learning. We appreciate your kind comments about the service and thank you again for your business.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1695 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1305
Very Good
365
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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