Abbie H, February 2026
"Lovely and great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everyone was lovely, they offered a great service, I have nothing to complain about. I got to go on a test drive and thought the documentation was all straightforward. I've had a few minor issues since the purchase, but nothing too concerning. I still give it 5 stars.
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ponko from Ponko in response to Lovely and great service
Thank you for your feedback — we’re pleased to hear you found the team welcoming and the overall service to be of a high standard.
It’s good to know the test drive and documentation process were clear and straightforward. We also appreciate your understanding regarding the minor issues experienced since purchase.
Thank you for the 5-star rating, and we hope you continue to enjoy your vehicle.
Jim C, February 2026
"No dramas at ponko"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
No dramas at ponko, it was all great. I spoke to multiple people, and everyone was helpful, and we got where we needed to be in the end. 5 stars
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ponko from Ponko in response to No dramas at ponko
Thank you for your feedback — great to hear there were no dramas and that everything went smoothly for you at Ponko.
Good to know the team were all helpful and that you got everything sorted without any issues.
We really appreciate the 5 stars, and hope you continue to enjoy your car
Sean C, February 2026
"Ford Focus"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My new Ford Focus is a lovely car, it drives smoothly and I'm really pleased with it. I think the battery may need to be changed, which I am going to contact them about. In regard to my experience at Ponko, I'd give it 5 stars. I was there around 2 hours. I did get a coffee, I would have liked another one or maybe a sandwich, but that is the only thing.
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ponko from Ponko in response to Ford Focus
Thank you for your feedback — really pleased to hear you’re enjoying your new Ford Focus and that it’s driving smoothly.
Good to know your experience at Ponko was a positive one overall and that the team looked after you during your visit. We appreciate your comment about the battery as well, and we’d encourage you to get in touch so we can take a look at that for you.
Thanks for the 5 stars, and hope you continue to enjoy the car
Andy W, February 2026
"Breath of fresh air"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My supervisor recommended me to Ponko. Originally I was looking at a Kia Sportage. As soon as I saw the insignia, I was no longer interested in the Sportage. Going to a car supermarket and not having any problems was a breath of fresh air, all of the staff were just amazing. Any questions I had were answered straight away, I asked about the service history and out came the service book and the previous owners. The car was serviced, I've done 1700 miles in about 5 weeks, and it has been driving brilliantly. I am more than happy with my purchase and wouldn't hesitate to buy from them again.
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ponko from Ponko in response to Breath of fresh air
Thank you for your feedback — great to hear your supervisor recommended us and that you ended up finding a car you really liked.
It’s brilliant to know the whole experience felt easy and stress-free, and that the team were able to answer your questions straight away and provide all the information you needed, including the service history.
Really pleased to hear the car has been driving brilliantly and has already covered some good mileage in the first few weeks.
We really appreciate your kind words and that you’d happily buy from us again — enjoy the car!
Adam S, February 2026
"4.5 out of 5"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My previous car was a Vauxhall Astra, it was written off. I got a Golf from Ponko. I definitely prefer the Golf, it has been perfect since the purchase at the start of January. Jack answered pretty much all my questions and took me for a test drive, so it was a good experience overall, 4.5 out of 5.
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ponko from Ponko in response to 4.5 out of 5
Thank you for your feedback — we’re really pleased to hear you’re enjoying your Volkswagen Golf and that it’s been perfect since you picked it up in January.
It’s also good to know Jack was helpful, answered your questions, and got you out on a test drive so you could feel confident in your choice.
We really appreciate the 4.5-star rating and hope you continue to enjoy the car 👍
Rory M, January 2026
"Provided a really great service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We needed a new car that could fit a car seat in, we found the Seat Leon on AutoTrader. What stood out at Ponko was how straightforward and simple the process was. They provided a really great service.
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ponko from Ponko in response to Provided a really great service
Thank you for your feedback — great to hear you found the SEAT Leon through AutoTrader and that it’s worked well for your needs with a car seat.
It’s really good to know the process felt straightforward and simple, and that the team provided a great service throughout.
We appreciate you taking the time to leave a review, and hope you continue to enjoy the car 👍
Mr D, January 2026
"Half the cars I liked were all on Ponko"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The car is running perfectly and it’s all fine at the moment, I needed to travel further and my old car wasn't reliable enough so I got the Focus for peace of mind. When I was looking I went on Autotrader and realised that out of all the cars I liked half of them were at Ponko, so it was a good range of cars and the Focus was ideal. Customer service was very good, there was a bloke there helping out with coffees and got chatting about football, to be honest in general a good experience.
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ponko from Ponko in response to Half the cars I liked were all on Ponko
Thank you for your feedback — really good to hear the Focus is running perfectly and giving you that extra peace of mind for the longer journeys.
Great to know you found a strong range of cars when you were searching on AutoTrader and that Ponko had plenty of options that matched what you were looking for. It’s also nice to hear the experience felt relaxed and friendly, and that you had a good chat with the team while you were there.
We appreciate you taking the time to leave a review, and hope you continue enjoying the car!
Mark G, January 2026
"Very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 the experience of buying a car from you was clear and smooth and the Car has behaved exactly as it should and it has been used almost almost every day and I would recommend you to anybody that I know who was looking for a car very professional.
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ponko from Ponko in response to Very professional
Thank you for your feedback — really pleased to hear the whole buying process was clear and smooth for you.
Great to know the car has been running exactly as expected and is being used regularly without any issues.
We really appreciate the 5-star rating and your recommendation — enjoy your new car!
Linda S, January 2026
"Car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Very good service.
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ponko from Ponko in response to Car purchase
Thank you for your 5-star review!
Christine, January 2026
"4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I like the car but feel I could have done better in hindsite
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ponko from Ponko in response to 4
Thank you for your feedback — we’re glad to hear you like the car overall.
We’re sorry to hear you feel that, with hindsight, you might have made a different choice. If there’s anything specific you’re unsure about or would like us to look into, our after-sales team would be happy to help and see what can be done.
We appreciate you taking the time to leave your comments.
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