1,697 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,697 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Fantastic aftersales."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

We had a few issues at the start, nothing major just a few tiny things. The office sorted everything out in a timely matter. I wasn't fussed about the issues because everything the sales advisor said was truthful. The Kia I have now is a lot nicer than any car I have had before. The staff were understanding and honest from the get go. A pleasant experience, its great when the after care is as good as the sales service.

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Fantastic aftersales.

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Efficient, brilliant and willing. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Saw it, liked it, bought it, it got delivered! Very responsive and efficient!

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Efficient, brilliant and willing.

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Asif couldn't of done better :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Really straight forwards process, no issues. Lovely car, was as described and I received good customer service. Highly responsive! Asif couldn't of done better! Very much enjoying the new Nissan!

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Asif couldn't of done better :)

Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!

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"Friendly place"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

The car is great! The level of customer care was through the roof, a lovely, kind, friendly place to buy a car, it just makes everything all the better when the staff are all round great!

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Friendly place

Thank you for taking the time to leave us a such a great review, we are pleased to hear you're happy with your new car and the service you received. All the best from the team here at Ponko!

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"Unmatched!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Superb experience down at Reed Autos. Honestly, an excellent experience with these guys buying the BMW, the car is so so nice. I love it its just what I wanted and I was very happy with the price I got it for not only that but I got a cracking deal on on my part ex. What I like about the dealership is that you can go, take a look, see what you like and if you like it you buy it with non of that salesman 💩! Non of this online buying like its a £10 amazon delivery, this is a car we are talking about! On the day I went down all the cars was frosted over, but not one.... the car I was viewing. It was all ready for me waiting for me to give it a good run on the test drive. There was no way I wasn't buying it, the test drive showed me everything I needed to know! A 5 star experience that I couldn't he happier with!

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Ponko in response to Unmatched!

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Loved my experince."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

We saw the car on AutoTrader when looking for a car for my daughter, I phoned up and said there was a car I wanted to take a look at, I was invited down and we was made to feel very welcomed on arrival. The car was perfectly clean, detailed to a very high level in fact! Very well presented and you could see it had been in the workshop, I could tell the prep had been done, I could see the break pads looking fresh and thick. As a general outlook, I loved my experience and my daughter loves her car! Thank you Reed Autos !!

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Ponko in response to Loved my experince.

Thank for you kind review, it was a pleasure doing business with you. All the best from the team here at Ponko!

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"5 ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

As smooth as butter my experience was down at Reed Autos. It was quick, easy and smooth. Reed Autos have some cracking staff that would move heaven and earth to make your experience 5 star! Every time I gave them a call to ask about a query it was answered and so was my questions. Fantastic garage⭐⭐⭐⭐⭐

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Ponko in response to 5 ⭐

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Thank you for your help. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

After a lengthy search for a car, I found fantastic reviews on Reed Autos and decided to go down to take a closer look at the stock they had in. I came across a Hyundai and I could not help myself! It looked beautiful, so clean and fresh. The guys around the dealership were really helpful so hats off to them. Thank you for your help guys 👌

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Ponko in response to Thank you for your help.

Thank for you kind review, it was a pleasure doing business with you. All the best from the team here at Ponko!

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"Thank you"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Thank you, great car and great service.

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Ponko in response to Thank you

Thank you for taking the time to leave us a such a great review, we are pleased to hear you're happy with your new car and the service you received. All the best from the team here at Ponko!

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Reviewer has successfully provided proof of purchase
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"Very Grateful."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Thank you Sarah, you were absolutely brilliant. Somebody get her a pay rise! I was also dealing with Asif and James on the day and both of them were hands down the nicest of chaps, especially for salesmen 😂. The Renault is a brilliant little cruiser, does the job well! I had a small issues at the start and once I informed Reed Autos, with in the click of the fingers the issue was rectified and I was on my way! Very grateful for the amazing cusotmer service and after care.

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Ponko in response to Very Grateful.

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1697 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1305
Very Good
365
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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