1,697 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,697 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"On the ball."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

The most responsive and genuine dealership I have ever been to. The level of communication was always top tier. If I called and they missed it I would have a call back straight away and 9 times out of 10 they were on the ball with answering my calls. They helped me out a lot through the process and went above and beyond. I highly recommend if you're looking for a reliable honest dealership.

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+1 Found this review helpful

Aftersales from Ponko in response to On the ball.

Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!

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"Stress Free!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I am highly satisfied with my experience down at Reed Autos, it couldn't of gone better! The customer service was brilliant from the very start. Everything ran just like clockwork! No Issues, no hassle and No stress, a complete hassle free buying experience.

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Stress Free!

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Top!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

5 stars for everything, Reed Autos - you are amazing! Thanks for the brilliant Volkswagen!

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Top!

Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!

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"The best ever."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

The best service I have ever had when buying any car! The staff were absolutely impeccable and the cars they sell... WOW. Such a good selection to choose from, there is something for everybody. The most helpful bunch and very friendly. I could go on forever about how great the dealership is its self but its the staff that made my experience perfect! No one else to thank but you guys!

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to The best ever.

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Extremally well prepared Vehicles. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

My experience and the service I received was great! I was greeted at the door by Ross, he showed me around and made me feel very welcome. I was then dealing with Asif, he was carrying the sale. I came to view one car but I ended up buying a different one. I was given every last bit of information that I needed to make a decision and they didn't mind pulling out the other car and they was happy to show me around. I turned up an hour before closing time and the staff stayed way over openings times for me, not once did I feel rushed, pushed or hurried at all, I received the same service I would if I turned up at 9am! I would recommend to anyone because the prices are competitive, they sell amazing vehicles that are very good and all vehicles are very well checked and that you can tell a mile off. I'll be coming back here, in fact, Reed Autos is the only place I'll buy from in the future. Thank you!

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Extremally well prepared Vehicles.

Thank for you kind review, it was a pleasure doing business with you. All the best from the team here at Ponko!

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"Would buy from them again "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We love our Audi A1, it is a gorgeous car. Ticks so many boxes for us - drives well, nice interior and spec! Customer service while dealing with Reed Autos was great. We are in agreement that would would happily buy from this dealership again.

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Would buy from them again

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"A good balance "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have been getting on brilliantly with my Golf, thank you so much Reed Autos! It was a pleasure buying the car from you. Your team get the balance just right by being hands on but not overbearing. Paperwork side of things was handled efficiently too.

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to A good balance

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Customer focused business "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I would say that Reed Autos is a very customer focused business. From the initial communication with them they were professional and when I was at the dealership in person I felt very welcome. I bought a Golf and on the whole the car has been great, there were a few teething problems but they got these put right for me no questions asked. I don't think you could say fairer than that! I think it is good to know you are in safe hands in case anything does arise.

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Customer focused business

Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!

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"Hassle free purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My Qashqai is such a nice car, I am made up with it! All has been going well since the purchase it is a sound motor. Buying the car from Reed went perfectly, the process was hassle free and efficient. I anticipate that I will be returning to Reed Autos when we are ready for our next car.

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Hassle free purchase

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Thank you Asif "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Asif sold our 3 Series to us and quite frankly he was amazing! He always has the best sparkle! It truly was a pleasure to dealt with him and he gave us a lovely surprise when we came to collect the car it was ready for us in a big red bow! This made it feel that much more special. The car has been doing very well we love it!

Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Ponko in response to Thank you Asif

Thank for you kind review, it was a pleasure doing business with you. All the best from the team here at Ponko!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1697 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1305
Very Good
365
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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