1,695 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,695 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Great car buying experience and not a single point I can't think of that I could give them to improve on. The staff are friendly and there is a wide range of cars to choose from. The Corsa that I bought is very good. Overall I would say I got an experience worthy of five stars.

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+3 Found this review helpful

After Sales from Ponko in response to Five stars

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"Straightforward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I bought an Audi A1 from Reed Autos and it is a brilliant car. The team here are great and the whole process is so straightforward that I didn't need to have too much to do with the salesmen, if that makes sense? Everything was so well in hand that I was able to just leave them to it which suited me very well 👍 I will me using Reed Autos again.

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+3 Found this review helpful

After Sales from Ponko in response to Straightforward

Thank you for your 5-star review! We are pleased that you had a good experience, regardless of the circumstances! We hope to see you again soon, wishing you the best.

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"Above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Mito has been great! The customer service was very good, when I purchased the car, drove a couple of miles up the road and it went into limp mode 😕 you can imagine my disappointment. This happened just as the garage was closing, we took the car straight back (they hung on for us) and next day called to organise a courtesy car. They went above and beyond and not only fixed the car they also gave it a full service. So despite the initial disappointment the team at Reed really came through and I would highly recommend them. 5 out of 5! 😊

Reviewer has confirmed their email address

+3 Found this review helpful

After Sales from Ponko in response to Above and beyond

Thank you for your 5-star review and recommendation! We are glad to hear that your overall experience was easy and that the team was very responsive. We hope you enjoy your car and would love to see you back at Reed Autos in the future!

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"Very good "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It would be wrong of my to say anything other than this dealership is very good. When buying my Smart car everything went very smoothly and the purchase was completed quicker than I anticipated which was a huge bonus, The Smart Car has been running very well and there have been no unwanted surprises since the purchase.

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+2 Found this review helpful

After Sales from Ponko in response to Very good

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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"Wish I'd found you sooner! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I wish I'd have known how simple it is to buy a car with Reed Autos because I would have started using them years ago! The team couldn't have done more for me and the gentleman who I mainly dealt with was very knowledgeable about the Toyota which was most helpful. It really tipped the scale for me when I heard how economical it is.

Reviewer has confirmed their email address

+2 Found this review helpful

After Sales from Ponko in response to Wish I'd found you sooner!

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"Genuine and lovely team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My other half is very happy with his Focus and is more than happy to do the lion share of the driving now 🙊 There have been no issues with the car or the customer service for that matter! Without a shadow of a doubt in my mind it would have to be five starts for the genuine and lovely team!

Reviewer has confirmed their email address

+2 Found this review helpful

After Sales from Ponko in response to Genuine and lovely team

Thank you for your 4-star review! We hope you enjoy your new car and wish you all the best!

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"No complaints"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I can't complain so far the BMW is doing great. The team at Reed Autos were helpful and friendly throughout. I would return and recommend.

Reviewer has confirmed their email address

+2 Found this review helpful

After Sales from Ponko in response to No complaints

Thank you for your 5-star review and recommendation! We are glad to hear that the team was very responsive. We hope you enjoy your car and would love to see you back at Reed Autos in the future!

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"Not to salesy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Reed Autos is the dealership that I bought my Golf from at let me tell you it is absolutely spot on 👌 The one thing I am kicking myself about is curbing the alloys 😩 But anyway we move... the customer service was really good, there is nothing more that needed to be done to make my experience better. One thing that really stood out to me was they were not pushy or really salesy, the guy who I dealt with chatted to me naturally and didn't put it on thick.

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+3 Found this review helpful

After Sales from Ponko in response to Not to salesy

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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"Car for my daughter "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I bought a Peugeot 108 from Reed Autos for my daughter and the car is doing very well, she absolutely loves it! The whole process of buying the car was a pleasure and the team were fantastic. I encountered no problems and would happily return.

Reviewer has confirmed their email address

+2 Found this review helpful

After Sales from Ponko in response to Car for my daughter

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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"Recommend to others"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Great customer service provided, everything on time as planned and the car described exact. I was happy with the level of service provided and don;t have any reason to not pass on the recommendation.

Reviewer has confirmed their email address

+2 Found this review helpful

After Sales from Ponko in response to Recommend to others

Thank you for your 5-star review and recommendation! We hope you enjoy your car and would love to see you back at Reed Autos in the future!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1695 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1305
Very Good
365
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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