Robert P, September 2025
"Pretty smooth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
No problems, pretty smooth. It was a distance sale so I had the car delivered - it arrived nice and clean and has been great so far. Happy to give them 5 stars.
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Aftersales from Essex Prestige in response to Pretty smooth
Hi Robert, Thank you for your kind words! We’re so glad you had a great experience and that we could help with everything. We can’t wait to welcome you back in the future!
Jason S, September 2025
"Kind and courteous"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The van has been fine so far, I'm enjoying it The staff were kind and courteous too.
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Aftersales from Essex Prestige in response to Kind and courteous
Hi Jason, Thanks for your feedback! We’re glad you’re enjoying the van and that our team looked after you. Wishing you many happy miles ahead!
Ross B, September 2025
"I am enjoying the car"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
After the sale went through I did have an issue with the car which is currently ongoing but they are still dealing with it to their credit. I have had to call and chase them a couple of times to get it sorted though which hasn't been great. I am enjoying the car so far though.
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Aftersales from Essex Prestige in response to I am enjoying the car
Hi Ross, Thank you for your feedback. We’re glad you’re enjoying the car and appreciate your patience while we continue to resolve the issue. We’ll keep working to make sure everything is sorted as quickly as possible!
Steven H, September 2025
"Car is good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The car is good, I've had no issues with it. 4 out of 5 stars.
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Aftersales from Essex Prestige in response to Car is good
Hi Steven, Thanks for your feedback! We’re glad you’re enjoying the car and really appreciate your patience while we get the issue fully sorted. We’ll make sure it’s resolved as quickly as possible
Ethan B, September 2025
"Tesla Model 3"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I found them on Autotrader because I was after a specific Tesla - I had to travel a couple of hours to get there and I'm glad I did. The car has been pretty good so far, no issues to report.
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Aftersales from Essex Prestige in response to Tesla Model 3
Hi Ethan, Thanks for your kind words! We’re thrilled you made the trip and that the Tesla’s been running well. Enjoy the car, and we’d be happy to help again anytime!
Keith W, September 2025
"3 stars"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The chap I dealt with didn't seem too experienced to be honest - I placed a deposit to hold the car on the Wednesday and at the weekend I was asked to place a deposit again. It took them a bit of time to track the money down which was a bit worrying. Apart from that, everything is fine with the car.
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Aftersales from Essex Prestige in response to 3 stars
Hi Keith, Thanks for your feedback! Sorry again for the mix-up with the deposit, but we’re glad everything worked out and that you’re happy with the car. Enjoy the drive!
Stacey R, September 2025
"The best company I've bought a car from"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
They are the best company I've ever bought a car from to be honest. I had a couple of problems with the car but they sorted them out straight away. The guy I dealt with was on the ball, we had a laugh, and they treated me properly. I've had no problems with the car at all touch wood! I'd give them 5 stars and I'd go back there again in the future when I need another car.
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Aftersales from Essex Prestige in response to The best company I've bought a car from
Thank you so much for the wonderful review Stacey! We're glad we could get everything sorted quickly and that you had a great experience with us. Enjoy your car, and we’ll be here whenever you’re ready for the next one!
Ms R, August 2025
"Mercedes C Class Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Five stars
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Aftersales from Essex Prestige in response to Mercedes C Class Purchase
Thank you for the 5-star review! We're so pleased you had a great experience with us. If there's ever anything you need, we're always here to help.
Rachel S, July 2025
"Smooth, on time delivery"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Got the vehicle delivered without ever seeing it, which was a bit nerve-wracking. However, when it arrived it was great, exactly as pictured and described. I didn’t find anything hidden from me, it was spot on. I am really pleased with it and have had no issues at all. There was a bit of a wait and delay in getting the logbook and it could have been avoided if everything had been done properly, so that part was a hassle. However, it is all sorted now so I am happy.
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Aftersales from Essex Prestige in response to Smooth, on time delivery
Hi Rachel, Thank you for your honest feedback! We’re glad to hear you’re pleased with the car and that everything matched up as expected. We appreciate your patience with the logbook delay and are happy it’s all sorted now. If you need anything else, just let us know — we’re here to help!
Warren B, July 2025
"5 very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I found them very helpful, there was no pressure at any point, everything was fully explained, they went over and above my expectations. The vehicle is exactly what I wanted and was well presented. I'm really pleased I went to them.
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Aftersales from Essex Prestige in response to 5 very professional
HI Warren, Thank you so much for your kind words! We're delighted to hear we went above and beyond and that you’re happy with your vehicle. It was a pleasure helping you, and we’re always here if you need anything in the future!
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