Anonymous, December 2025
"Happy customer"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
After sorting out some initial problems, the car's been fine ever since. I've not done any big trips in it or anything but all's perfect. We encountered issues a couple of weeks after buying the car which was disappointing, but the staff at Ponko were very helpful and sorted everything out. They even made sure I had a courtesy car whilst the repairs were completed, so I'm really happy with how everything was handled.
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Ponko from Ponko in response to Happy customer
Thank you for your review.
While we are sorry to hear about the initial issues, we are pleased they were resolved and that the car has been running well since. It is good to know the team were helpful and that the courtesy car made things easier while repairs were completed.
Thank you for choosing Ponko and for your business.
Katherine, December 2025
"Couldn't have been more helpful!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The guys didn't even know we were coming as Autotrader hadn't notified them. Couldn't have been more helpful! Would highly recommend.
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Ponko from Ponko in response to Couldn't have been more helpful!
Thank you for your feedback.
Even without the heads-up from AutoTrader, it’s great to hear the team were still helpful and got everything sorted for you without any hassle.
We really appreciate the recommendation.
Nicholas S, December 2025
"Straightforward and quick "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Phil at Ponko made sure everything was straightforward, quick and got everything sorted for me. Unfortunately, we no longer have the Kia as someone drove into the back of it while it was parked… but we enjoyed the brief time we had with it.
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Ponko from Ponko in response to Straightforward and quick
Thank you for the great review, Nicholas.
We are pleased to hear Phil made everything straightforward and quick for you. Sorry to hear about the Kia being damaged while parked, but we are glad you enjoyed it while you had it.
Thank you for your business.
Nathanael K, December 2025
"Quick and efficient"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Ayman was pretty quick and efficient overall. I suppose if I'm being critical, there was a bit of a longer wait than I'd have liked to sign the documents, but that's only very minor.
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Ponko from Ponko in response to Quick and efficient
Thank you for your review, Nathanael.
We are pleased to hear Ayman was quick and efficient overall. Thank you as well for the feedback regarding the wait for documents, which we appreciate and will take on board.
Thank you for choosing Ponko and for your business.
Bennie V, December 2025
"Car's doing well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything's fine with the car so far - It's doing really well and the service we received when buying it was great.
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Ponko from Ponko in response to Car's doing well
Thank you for the great review, Bennie.
We are pleased to hear the car is doing well and that you were happy with the service you received. Thank you for your business.
Mrs M, December 2025
"Absolutely fabulous!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We purchased the Peugeot for our daughter and she's thrilled with it! She's actually down in Gloucester in it today, so it's certainly had a good run out! She lives within walking distance to Ponko and has purchased a handful of cars from them before their name change, The car's working absolutely fabulously and she's very happy in deed!
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Ponko from Ponko in response to Absolutely fabulous!
Thank you for your feedback.
We’re really pleased to hear your daughter is enjoying her Peugeot and that it’s already getting plenty of use. It’s also great to know she’s been a returning customer over the years and has stayed with us through the name change.
We really appreciate you taking the time to share your experience.
Ewa S, December 2025
"Even your coffee's fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I'm so very, very happy with Ponko and we'll be using you again for sure - You guys are brilliant!! Even your coffee's fantastic haha! My daughter was amazed by your choice of cars etc and she's finally got her driving test tomorrow, Fingers crossed she passes so she can start enjoying her new Polo 🤞🏼
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Ponko from Ponko in response to Even your coffee's fantastic!
Thank you for your feedback.
We’re really pleased to hear you’ve had such a positive experience with us and that your daughter enjoyed the choice of cars as well. That’s exciting about her driving test tomorrow — fingers crossed she passes and gets to enjoy her new Polo!
We really appreciate your kind words and look forward to seeing you again in the future.
Amy M, December 2025
"Absolutely outstanding!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The service I received at Ponko was absolutely 5 star. I think it was Kai (but could be wrong!) who sold me the car and he was great. As a first time car buyer I felt in very safe hands. He was patient, knowledgeable and just came across as a really honest and trustworthy bloke. I love my new and first ever car- it's perfect. The whole experience was outstanding.
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Ponko from Ponko in response to Absolutely outstanding!!
Thank you for your feedback.
We’re really pleased to hear your first car buying experience felt safe and well looked after, and that Kai (or the team member you dealt with) made a positive impression with their patience and knowledge. It’s great to know you’re enjoying your first car and that the whole process felt smooth from start to finish.
We really appreciate you taking the time to share your experience.
Leo W, December 2025
"Quite far but very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
A few months ago I got in my head that I wanted a new car, I used to have a Suzuki Swift, which is what pushed me to get another. I live around 2 hours from Ponko, but they had the car I wanted and I'm happy to say the staff and the car was worth the journey, they were very helpful. I would go back again, but they are a little to far away from me to promise that it would have to be the right car.
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Ponko from Ponko in response to Quite far but very happy
Thank you for your feedback.
Great to hear you made the trip over and found the Suzuki you were looking for. It’s also good to know the journey felt worthwhile and that the team were helpful throughout your visit.
We really appreciate your kind words and would be happy to see you again in the future if the right car comes up.
Michelle, December 2025
"More than happy! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Very good experience buying from Ponko, we found the staff amazing. They couldn't of done more, really bent over backwards for us throughout the whole process. I would say its around 4-5 star service as no-one is perfect, so its a very happy 4.5* from us.
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Ponko from Ponko in response to More than happy!
Thank you for your feedback.
We’re really pleased to hear you had a very good experience and that the team looked after you so well throughout the process. It’s great to know you felt supported and well taken care of from start to finish.
We appreciate the honest 4.5-star rating and your kind words.
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