Ian A, February 2026
"BMW 2 Series"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Enjoyed the BMW 2 Series and was happy with the service on the day.
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Aftersales from Concept Car Credit in response to BMW 2 Series
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Brandon, February 2026
"4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
4
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Aftersales from Concept Car Credit in response to 4
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Fern B, February 2026
"Ford Fiesta"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My new Ford Fiesta has been all good, Kieran, who managed it, had very good communication, kept me informed and answered all my questions throughout. I'd recommend it to others.
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Aftersales from Concept Car Credit in response to Ford Fiesta
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Ian G, February 2026
"Surprisingly straightforward! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I’ve had the car delivered from Manchester to Colchester while purchasing the car online. The whole process was good and straightforward, it was a lot quicker than I expected it to be and everything went through pretty quickly. The car had a full MOT and full valet before being delivered. I’ve previously financed cars and it was quite difficult. however with Concept the finance was easy enough as well, which was surprising as being retired makes getting credit for a car a bit hard.
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Aftersales from Concept Car Credit in response to Surprisingly straightforward!
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Dana A, February 2026
"Mercedes Benz A Class"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My experience with Concept Car Credit was alright, it was Kieran and another guy that was dealing with me and they were good.
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Aftersales from Concept Car Credit in response to Mercedes Benz A Class
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Evelyn C, February 2026
"5 out of 5 for Gaz"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
This is my 4th car I have bought from Concept Car Credit. I dealt with Gaz on all 4 occasions, and every time he showed me brilliant customer service, and I do not have a bad word to say. 5 out of 5 for Gaz
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Aftersales from Concept Car Credit in response to 5 out of 5 for Gaz
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Natalie E, January 2026
"Kind & Understanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
After finding concept online, my advisor was very good, kind and understanding to my needs as well as the paperwork was all fine and sorted. I would use them to buy a car again in the future as Mercedes is going well.
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Aftersales from Concept Car Credit in response to Kind & Understanding
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Gail S, January 2026
"Can't fault"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
This was the 2nd time I have used Concept Car Credit and the service has been consistently the same, the level of customer service they provide is excellent - really helpful staff. I am happy with my Qashqai I got the back end of last year, mechanically is good and as a whole I'm enjoying the car. I would recommend and definitely consider using them again. No-ones perfect so it's a 4/5 stars from me, but honestly can't fault them.
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Aftersales from Concept Car Credit in response to Can't fault
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Robert M, January 2026
"Kia Sportage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 stars awarded.
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Aftersales from Concept Car Credit in response to Kia Sportage
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Keith J, January 2026
"Service we got was excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The service we got was excellent Sam was a great person to do business with made us feel at home .
I recommend your business to all my family and friend would use your business again if I need a new car.
And a very very big thank you to Sam for all her help
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Aftersales from Concept Car Credit in response to Service we got was excellent
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
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