173 reviews from our car dealer reviews community
Leave a review for Cartime Burnley
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173 reviews from our car dealer reviews community

Leave a review for Cartime Burnley
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"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was amazed by the service I received. Everything was excellent from the get go. They were a local business to me which is why I decided to go with them.

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Aftersales from Cartime Burnley in response to Excellent

Hi Mohammed. Thank you so much for taking the time to leave a review. Your positive feedback means a lot to us. We really hope you are enjoying your new car and we hope to see you again in the future. Thanks from all the team at Cartime.

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"Hoping the sun comes out again! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I'm getting on really well with my Mercedes from the Nelson branch of Cartime. I was a good experience buying from them, there were no issues with Asam, it did take a while to sort the paperwork out and would have been nice if he was assigned to just help us whilst we were there but it all worked out and they kept checking in with us and asking if we wanted a drink as well which was nice. I bought a convertible so I'm just hoping to sun comes out again soon!!

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Aftersales from Cartime Burnley in response to Hoping the sun comes out again!

Thanks for your feedback — great to hear you had a good experience overall. We appreciate your comments about the paperwork process and will take them on board. Enjoy your new convertible, and we hope you get plenty of sunny days for it!

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"Straight to the point "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car is good so far, so hope it carries on like this but we have only just got the car so hope it carries on like this. The customer service was good, and he was straight to the point and wasn't pushy which I appreciated.

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Aftersales from Cartime Burnley in response to Straight to the point

Great to hear you’re happy with the car so far. We’re glad the service felt straightforward and non-pushy. We appreciate your support and hope you continue to enjoy the vehicle!

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"Mohammed was spot on"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Saw the advert and went to see it at Cartime. It took a few days to collect as they were doing bits to it. Mohammed was spot on. Everything I needed to be dealt with was dealt with

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Aftersales from Cartime Burnley in response to Mohammed was spot on

Thanks so much Usman! We hope you are enjoying your new car and it's great to hear Mohammed looked after you - we will be sure to pass this feedback on.

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"No problems"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I recently purchased a Vauhall Mokka from Cartime and it's been going fine. There was a couple of issues regarding the logbook but these have now been resolved. Aside from that there's been no problems with the car.

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Aftersales from Cartime Burnley in response to No problems

Hi Tegan. Thank you so much for taking the time to leave a review. Your positive feedback means a lot to us. We really hope you are enjoying your Mokka and we hope to see you again in the future. Thanks from all the team at Cartime.

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"Top marks from me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

five-star experience

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Aftersales from Cartime Burnley in response to Top marks from me

Thanks for the 5 stars!

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"As good as it gets!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The MG is all fine, my wife was looking the MG3 specifically. We were driving around looking for them and found one at the Cartime Dealership in Burnley. Our whole experience was pretty good, the staff were friendly and helpful.

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Aftersales from Cartime Burnley in response to As good as it gets!

Thanks you for such a great review!

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"Mohammed and Samuel were both great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Mohammed and Samuel were both great, they saved me the hassle of having the collect the car and got it delivered to me. When I was there they went through everything with me. The BMW X2 has been fine

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Aftersales from Cartime Burnley in response to Mohammed and Samuel were both great!

Thanks for the positive feedback Emtnan! We are so glad to hear Mohammed and Samuel looked after you and we wish you all the best with the BMW. Thanks again

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"Limited edition Mini"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Mini has been sound, its running pretty decent. We had to treck quit a way to get the car as we live quite a bit away, but I was a after this specific Mini as it’s a limited-edition race one and there are only two in the county.

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Aftersales from Cartime Burnley in response to Limited edition Mini

Hey Oscar! Thanks so much, enjoy the limited edition Mini

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"Satisfactory"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Ford Mustang Mach-E has been fine. There was bit of an issue with the payment for the car as I agreed over the phone to pay for the car via Mastercard however when I completed all the paperwork the dealership informed me they didn’t accept card, so I had to take out finance and pay it off on the same day. They did compensate me with at a free service for the car afterwards.

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Aftersales from Cartime Burnley in response to Satisfactory

Thank you Dylan and enjoy that Mustang!

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Dealership Information

Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury,  Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
173 reviews4.5 out of 5 stars — Rated Excellent
Excellent
111
Very Good
48
Average
14
Poor
0
Terrible
0

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    Contact Information

    Address

    Cartime Burnley
    2/4 Turner Road Lomeshaye Business Park
    Nelson
    Burnley
    BB9 7DU

    Get in touch

    0170 643 8967
    https://www.cartime.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Cartime Burnley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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