98% Reviews
replied to
95% Recommend
to friend


567 reviews from our car dealer reviews community
Leave a review for Marshall & Son Motors
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567 reviews from our car dealer reviews community

Leave a review for Marshall & Son Motors
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"Trustworthy dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This is the second time I have used Marshall & Son i am about a 2 hour drive away from them but because I had such a good first experience I knew I would be looked after and be able to purchase a reliable vehicle if I went back. The customer service both times was very good, I felt looked after as a customer. I went for a discovery this time round and couldn't be more pleased with it, no issues at all. I would highly recommend Marshall & Son, a trustworthy dealership to me.

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Ed from Marshall & Son Motors in response to Trustworthy dealership

Thank you for the fantastic review, Oliver! We really appreciate you making the journey back to us and are delighted to hear you had another great experience. Enjoy your Discovery, and thank you for recommending Marshall & Son.

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"Very straightforward purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5, very straightforward purchase. Friendly staff, vehicle serviced and Motd as promised

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Ed from Marshall & Son Motors in response to Very straightforward purchase

Thank you for the 5-star review, Shane! We're glad to hear your purchase was straightforward and that everything was prepared as promised. We appreciate your feedback and hope you enjoy your vehicle.

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"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

The sale person was very helpful and professional would definitely recommend.

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Ed from Marshall & Son Motors in response to Excellent customer service

Thank you for the great review, Dian! We're pleased to hear you received helpful and professional service. We really appreciate the recommendation.

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"Went above and beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I couldn't fault this dealership, they went above and beyond in helping me. I came across them on Autotrader while looking specifically for a Defender 90. When I arrived at the dealership to view it, they allowed me to take my time, have a good look around and test drive without any rush. There was a couple of issues that came up after purchase, I tried to go through the warranty but it wasn't covered. I contacted the dealership and they sent me the money to cover the cost of any repairs! I was very appreciate of the great service they provided and would definitely use them again in the future if they had a vehicle I wanted.

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Ed from Marshall & Son Motors in response to Went above and beyond

Thank you for the great review, Thomas! We're delighted to hear you had such a positive experience and that the team could help you find the right Defender 90. We always aim to go the extra mile for our customers, so it’s great to know you appreciated the support. Enjoy your new vehicle, and we’d be happy to help again in the future!

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"Land Rover Defender "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The dealership was actually recommended to me by a friend who had purchased from here, and with it being a local I have always known of the dealership. I contacted Jay and he sorted out the deal for me. It was an older vehicle I got and it needed me to go over it a little bit but you know what, I am really happy with it. I think the communication is an area that the dealership excelled in. And even though I was part exchanging something equally as old there was no problems at all or holding back on the level of service, I was pleasantly surprised. I may be in the market for another vehicle and I do keep checking the website, as I will happily go back due to the great customer experience I had this time around. It was a quick enough deal and I honestly couldn't fault it. Highly recommend.

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Ed from Marshall & Son Motors in response to Land Rover Defender

Thank you for the fantastic review, Andrew! We're really pleased to hear you had such a positive experience and that Jake was able to help make the process smooth for you. It's great to know the communication and service stood out, and we truly appreciate your recommendation. Enjoy your Defender, and we’d be more than happy to help again when you're ready for your next vehicle!

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"Helpful and informative"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5 Very helpful and informative, gave good advice from the start of my purchase. Thank you.

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Ed from Marshall & Son Motors in response to Helpful and informative

Thank you for the 5-star review, Trevor! We're glad you found the team helpful and informative throughout your purchase. We really appreciate your feedback and hope you enjoy your new car.

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"No pressure sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I give marshall and sons 5 star. Helpful staff. No pressure sales allowed to look at cars in my own time. Sorted test drive straight away. Aftershaves service excellent

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Ed from Marshall & Son Motors in response to No pressure sales

Thank you for the 5-star review, Mark! We're glad you enjoyed the no-pressure experience and that the team could arrange your test drive quickly. We appreciate your support and hope you enjoy your new car!

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"Easy and straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've had no problems with the Porsche 911. The guys at the dealership did everything they said they would do, which made the process easy and straightforward.

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Ed from Marshall & Son Motors in response to Easy and straightforward

Thank you, Duncan, for your great feedback. We’re delighted to hear you’ve had no problems with your Porsche 911 and that everything was handled just as promised. Making the process easy and straightforward is exactly what we aim for. We really appreciate you choosing Marshall & Son Motors and wish you many enjoyable miles ahead.

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"Professional"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

How professional they were at the dealership stood out for me. I noticed a few things whilst looking around the Discovery, for example, one of the alloys had some damage. They got all 4 alloys powder coated straight away. After the purchase, one of the window regulators went, I informed them, and they sent me the part the following day. It was a nice garage, and I'd 100% use them again in the future.

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Ed from Marshall & Son Motors in response to Professional

Thank you, Garry, for your fantastic review. We’re really pleased that our professionalism stood out to you and that we could quickly put things right with the alloys and the window regulator. We always aim to ensure our vehicles and aftersales support meet the highest standards, so your feedback means a great deal. We truly appreciate your support and look forward to welcoming you back to Marshall & Son Motors in the future.

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"Happy with my experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have been getting on fine with the Range Rover so far and I'm happy with my experience at Marshall & Son Motors.

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Ed from Marshall & Son Motors in response to Happy with my experience

Thank you, Jamie, for your lovely feedback. We’re really pleased to hear you’re getting on well with your Range Rover and that you were happy with your experience at Marshall & Son Motors. If there’s ever anything you need, we’re always here to help. Enjoy the drive!

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Dealership Information

If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Used Car Finance & Loan Specialist of Walsall

If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.

Use our online finance calculator to check what rates we have, plus you can apply for finance online - it only takes two minutes and we aim to get back to you the very same day

Get In touch

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Walsall area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Marshall & Son Motors Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Walsall? We look forward to meeting you - find our contact details here.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
567 reviews4.8 out of 5 stars — Rated Excellent
Excellent
494
Very Good
67
Average
1
Poor
2
Terrible
3

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    Contact Information

    Address

    Marshall & Son Motors
    Wlyde Java Northgate
    Aldridge
    Walsall
    WS9 8UB

    Get in touch

    01922 458222
    http://www.marshallandsonmotors.co.uk

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 10.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Marshall & Son Motors

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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