The purchasing process was okay, they dealt with any quires I had. I do wish they have shared more information upfront about the vehicle. It was all cleaned and prepared for me. I would give 3/5.

The team at Prestige Cars Kent were very helpful, and I thoroughly enjoyed my experience when purchasing the car. I want to ensure that John S receives recognition for his after-sales work. My car had a minor problem that was resolved with ease, making my life easier. John was incredibly helpful.

I would rate a 4/5. Car has been fine so far and the service was also fine.

Good service and well looked after

The team were very professional and welcomed my little dog (a pug) into the office whilst we sorted everything out, all done in a few hours. Part exchanged my old Audi TT and drove away in my new car . Would recommend and will be using the company for servicing too!

Simple fast friendly delivery. Also the fact I could do the whole purchase and arrangements via email.

Cupra Formentor - Five stars

Went above and beyond to get my finance. Vehicle was pristine condition, communication was spot on. Never had to wait for a reply. Would highly recommend

4 stars awarded

Please do not use this company. Utterly terrible. Arranged to buy a car, with a part-ex on mine - at an agreed price. A 200 mile trip for me but it was a car I really wanted. Asked them to make sure the car was ready, good to go and fully charged. Got there at 10am. Waited an hour before anyone saw me. Inexplicably, the car was off-site, unvaleted and with a totally flat battery. They eventually brought it to the dealership and put it on charge. It was up to 20% at this point. I asked if it was going to be valeted but stressed that I only wanted that doing if they could do so whilst leaving it charging, which they assured me they would. They checked my car over and promptly offered £1,200 less than the agreed figure based on largely made-up 'issues' with the car. After I complained, they waived their administration fee and upped the offer slightly. I'd driven a long way and just wanted to go, so I agreed. FOUR HOURS later, everything was finally done. Asked what the charge was and was told 'still 20%'. For some completely unknown reason, they had unplugged it to valet it, despite me stressing not to do so. Who wants to be a shiny clean car on the hard shoulder... So I left and obviously with a 200 mile journey, had to find a fast charger - £50 put of pocket. 5 miles up the road, I get a warning that all the tyres need inflating - not even basic checks done by them. Day ruined. Never ever use this company.