1,771 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,771 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Spotless"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

So far, so good with the Ford Fiesta. The car was spotless when I went to collect it, which I was happy about.

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Ponko from Ponko in response to Spotless

Thank you for your feedback. We’re pleased to hear things are going well with your Ford Fiesta and that the car was presented spotlessly on collection — great to know that stood out for you. We really appreciate you taking the time to share your experience.

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"Full marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I dealt with two people when buying the car, Kye and Sam, and they were both very supportive. They helped me find the exact car I was looking for. I would give them full marks.

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Ponko from Ponko in response to Full marks

Thank you for your feedback. We’re really pleased to hear Kye and Sam were both supportive and helped you find exactly the car you were looking for. It’s great to know they made the process straightforward for you. We really appreciate your full marks and you taking the time to share your experience.

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"Ponko was excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have already clocked 3,000 miles since buying the car and it is running smoothly. I am loving the car, and the service at Ponko was excellent. I am really happy with everything.

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Ponko from Ponko in response to Ponko was excellent

Thank you for your feedback. We’re really pleased to hear you’ve already put plenty of miles on the car and that it’s running smoothly. It’s great to know you’re enjoying it and that the service you received from the team met your expectations. We really appreciate you taking the time to share your experience.

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"five-star experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Five-star experience without a shadow of a doubt. Fantastic service by the team at Ponko, and my wife is loving the car. We have had no problems at all.

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Ponko from Ponko in response to five-star experience

Thank you for your feedback. We’re really pleased to hear you had a five-star experience and that the team looked after you so well. It’s great to know your wife is enjoying the car and that everything has been running smoothly with no issues. We really appreciate you taking the time to share your experience.

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"Kia Sportage Owner 5 Star Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Cannot recommend Ponko enough. Richard was very helpful seeing to us and getting us seen too promptly. Heydon was very knowledgeable regarding the car we were looking at. When we came back to purchase the car Sam was very professional and great at explaining the different warranties they offer. He was also great at taking our old car off our hands. The car we brought did require a new flywheel fitted which they booked in very quickly and Steve managed to get all the repairs fitted in the day which I was very appreciated of. While they had the car they supplied me with courtesy car too. All in all Ponko are great and I couldn't recommend them enough.

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Ponko from Ponko in response to Kia Sportage Owner 5 Star Service

Thank you for your feedback. We’re really pleased to hear you had such a positive experience with the team. It’s great to know Richard was helpful in getting you seen quickly, Heydon was knowledgeable, and Sam provided clear and professional support throughout the purchase and part exchange process. We’re also glad Steve was able to get the repairs completed promptly and that the courtesy car helped keep you on the road in the meantime. We really appreciate your recommendation and you taking the time to share your experience.

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"Quick and easy process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Quick service from kye, I went to the dealership in person and everything went smoothly the car was valetted and everything was prepared efficiently. Since having the car I have been very pleased with it, no issues with it at all. I would definitely recommend Ponko and Kye as a salesman.

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Ponko from Ponko in response to Quick and easy process

Thank you for your feedback. We’re really pleased to hear everything went smoothly during your visit and that Kye provided a quick and efficient service. It’s great to know the car was well prepared and that you’ve been very happy with it since purchase. We really appreciate your recommendation and you taking the time to share your experience.

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"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5, helpful , have recommend to family and friends

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Ponko from Ponko in response to 5 Stars

Thank you for your feedback. We’re really pleased to hear you found the team helpful and that you’ve already recommended us to family and friends. We really appreciate the 5-star rating.

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"After-sales team was excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything was good. We had an issue with the car, but the after-sales team was excellent and resolved it very nicely. Five stars.

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Ponko from Ponko in response to After-sales team was excellent

Thank you for your feedback. We’re really pleased to hear everything was good overall and that our after-sales team were able to resolve the issue for you quickly and to a high standard. It’s great to know you felt well looked after throughout. We really appreciate your 5-star rating.

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"Definitely give you a 5/5."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

definitely give you a 5/5. The process was very easy and cleaning/fixing the issues on the body work/interior was very appreciated. The car is in good condition and have not had any major issues, over all a very good experience. Thank you!

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Ponko from Ponko in response to Definitely give you a 5/5.

Thank you for your feedback. We’re really pleased to hear the process was easy for you and that the team were able to take care of the bodywork and interior issues before handover. It’s great to know the car is in good condition and that you’ve had a positive experience overall. We really appreciate your 5/5 rating and kind words.

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"Mini Countryman"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I recently bought a Mini Countryman in August from Ponko, and I have been enjoying it. There was a slight delay in collecting the car due to a few issues, but I was kept in the loop and updated on the progress, which was good. For that reason, I would still give it four stars.

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Ponko from Ponko in response to Mini Countryman

Thank you for your feedback. We’re really pleased to hear you’re enjoying your Mini Countryman and that you’ve had a positive overall experience with us. We’re sorry there was a slight delay in collection, but it’s good to know you were kept updated throughout the process. We really appreciate your understanding and your 4-star rating

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1771 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1360
Very Good
384
Average
16
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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