1,771 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,771 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Returning Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

This is the second time I have bought a car from Ponko, and just like the last time, the customer service was brilliant. I always recommend Ponko to others when someone is looking to buy a car.

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Ponko from Ponko in response to Returning Customer

Thank you for your feedback. We’re really pleased to hear this is your second time buying from us and that, once again, the customer service was excellent. It’s great to know you’re happy enough with your experience to recommend Ponko to others. We really appreciate your continued support.

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"4 out of 5 ⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Giving Ponko a 4 out of 5 stars, we are really pleased with the car itself, there was initially some miscommunication about when the car would be ready, however this was rectified and we were happy with the outcome in the end, the car is also missing car mats which we didn't notice until we were home. However overall the service has been good and we are happy with the vehicle.

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Ponko from Ponko in response to 4 out of 5 ⭐

Thank you for your feedback. We’re really pleased to hear you’re happy with the car overall and that things were resolved to a satisfactory outcome after the initial miscommunication. We’re sorry to hear about the missing car mats and understand that this was disappointing to notice after collection. It’s great to know that despite this, you’re happy with the vehicle and the service you received overall. We really appreciate your 4-star rating and you taking the time to share your experience.

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Really good service, everything went smoothly, Hayden was helpful and efficient. Couldn't have asked for anything different just a really easy process. I will definitely consider going back in a few years when I am ready for another car. Can't fault Ponko.

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Ponko from Ponko in response to Excellent service

Thank you for your feedback. We’re really pleased to hear everything went smoothly and that Hayden was helpful and efficient throughout the process. It’s great to know the whole experience felt easy and straightforward for you. We really appreciate your kind words and look forward to seeing you again in the future.

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"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I bought the Ford Fiesta as an everyday car, and it is doing its job. I have no complaints about my experience, so it has to be a 5-star.

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Ponko from Ponko in response to 5 Stars

Thank you for your feedback. We’re really pleased to hear your Ford Fiesta is doing exactly what you need it to and that you’ve had a smooth, hassle-free experience. We really appreciate your 5-star rating.

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"I would recommend Ponko"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I would recommend Ponko based on my experience. The Ford C-Max has been running well ever since I purchased it back in early August.

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Ponko from Ponko in response to I would recommend Ponko

Thank you for your feedback. We’re really pleased to hear your Ford C-Max has been running well since August and that you’d feel confident recommending us based on your experience. We really appreciate you taking the time to share your feedback.

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"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Kye was the representative who showed us around the Ford Kuga and took us for a test drive. During the test drive, we noticed a slight issue with the brakes, which became more apparent when driving it home. Ponko collected the car quickly and resolved the issues, and touch wood, everything has been great ever since. I would give it 4 stars, mainly because of the issue we experienced early on.

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Ponko from Ponko in response to 4 stars

Thank you for your feedback. We’re really pleased to hear Kye looked after you well during the viewing and test drive, and that the Ford Kuga has been running well since the issue was resolved. We’re also glad the team were able to collect the car quickly and sort things out for you. We appreciate your honest 4-star rating and you taking the time to share your experience.

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"Kia Sportage"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We came across Ponko while looking online at a few different models, including the Kia Sportage, which is the one we decided to go for. We have only done a small amount of driving so far, but everything has been good.

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Ponko from Ponko in response to Kia Sportage

Thank you for your feedback. We’re really pleased to hear you found the Kia Sportage you were looking for and that everything has been going well so far with your early driving experience. We really appreciate you taking the time to share your feedback.

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"Jack was more than helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Jack was the salesman who helped me with the purchase of the Audi A3. Since then, I have had no problems, and Jack was more than helpful throughout the whole process. I would definitely return to Ponko in the future to purchase another car.

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Ponko from Ponko in response to Jack was more than helpful

Thank you for your feedback. We’re really pleased to hear Jack supported you well during your Audi A3 purchase and made the whole process smooth and helpful from start to finish. It’s great to know the car has been trouble-free since then and that you’d consider returning to us in the future. We really appreciate you taking the time to share your experience.

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"Happy with the service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car is for my wife, who has been enjoying it. When we went to the dealership, we were both very happy with the service provided. The Mini was fully valeted and ready to go when we arrived to collect it.

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Ponko from Ponko in response to Happy with the service

Thank you for your feedback. We’re really pleased to hear your wife is enjoying the Mini and that you were both happy with the service you received at the dealership. It’s great to know the car was fully valeted and ready for collection as expected. We really appreciate you taking the time to share your experience.

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"Good shopping experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Overall, I had a good shopping experience, and I would give Ayman a 5-star rating.

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Ponko from Ponko in response to Good shopping experience

Thank you for your feedback. We’re really pleased to hear you had a good experience overall and that Ayman provided a 5-star level of service. We really appreciate you taking the time to share your experience.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1771 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1360
Very Good
384
Average
16
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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