The Renault Clio has been absolutely fine, and the service was spot on.

Rang Gaz at the dealership. He asked me what sort of car I was looking for and sent me a few different options on WhatsApp. The whole process was quick, smooth and easy. I've bought my last 3 cars from there and never had any problems, it's always been fantastic.

This is the 2nd time I have bought from Concept Car Credit. The first time I had no issues, and it was a good experience. I received a marketing email to change cars, so I spoke to them and said I wanted to go up to £300 a month, which was agreed to, although when everything was processed, it came out at more than that, and I've since had an issue with the car that I am currently in the process of getting booked in. The dealership has advised me to get the diagnostic done and then get in contact with them. It was difficult to get through to after sales. I do like the car and was ready for an upgrade. If it was based on my previous experience, I would have been a five, but this time it would have to be a three star.

I didn’t actually go to the dealership, as I found the car online and dealt with everything through WhatsApp. There was constant communication, which was great, and if I had any questions, they were answered straight away. They also sent pictures and videos beforehand, so I knew what to expect. When the car was delivered, it was exactly as described. We needed a spacious car, as we have a child, and it is doing exactly what we need it to do.

Omar at Concept was fantastic. I came across Concept online looking for a car. The Nissan Juke has been really good, I needed a reliable car, which is why I went for the Nissan. It is comfortable and is good on juice.

Our new Peugeot 308 that we bought back in March has been absolutely fine. The car is mainly for my partner, as she’s the one who drives it, and there haven’t been any issues. I’ve already got another car with them as well, so I now have two cars through them, and I’m always happy with how things are handled. It was spot on.

Recently purchased a Dacia, and it has been good, and so was the experience buying the car.

The whole process was handled remotely as I didn’t visit the dealership, but it all worked really well over text and calls. I mainly dealt with Kieran, who was well mannered, very quick, and helped me out throughout.

Can't fault Concept Car Credit, they were spot on! I've had small oil leak issues, which they are currently in the process of getting resolved, and they have been helpful regarding the issue.

Kieran, who we dealt with, was lovely, he was really good and informative. My old car was worn, and it was time for a change. I've been enjoying the Renault Kadjar and would recommend the dealership to others based on my experience.