Jade C, March 2026
"Best experience I have had "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Cartime's customer service was brilliant! It was such a quick and easy process everything just went through so smoothly and it was the easiest car I have bought on finance so far. Mohammed was brilliant honestly, he made everything so much easier for me. He even planned when I was going to go in to have a test dive, everything was just brilliant. Overall it was mainly just when I went into the dealership and I was seeing all the positive experiences everyone else was having it was just so nice to see and it was so busy too so they must be doing something right for everyone to be there on a Sunday.
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Aftersales from Cartime Burnley in response to Best experience I have had
Hi Jade,
Thank you for such a positive review - we really appreciate you taking the time to share your experience. We are so pleased to hear that you found the process quick and easy and it's the easiest car you have brought on finance so far - this is just what we aim for! It's lovely to hear that Mohammed looked after you and we will be sure to pass these kind words onto him. Thank you for choosing Cartime!
Anonymous, March 2026
"Asam was amazing! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I went to Cartime through a recommendation, and it was a five star experience. The salesman Asam was amazing, helped us through the process well. The Golf is perfectly fine and would buy from them again in the future.
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Aftersales from Cartime Burnley in response to Asam was amazing!
Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new Golf!
Mitchel, March 2026
"Easy to contact "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I liked the specification of the Renault from Cartime so I went with them. I was impressed with how they were able to resolve any disagreements or conflict. On top of that, I also admired how easy it was to get in contact with them.
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Aftersales from Cartime Burnley in response to Easy to contact
Thanks so much Mitchel! We are so pleased to hear that the specification of the Renault stood out to you and that you chose Cartime. We are also so pleased to hear that you found it easy to get in touch with us - clear and accessible communication is really important to us so it's lovely to hear this. Thank you for your review and enjoy your new Renault!
Jessica, March 2026
"A+ Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Mohammad's service was good
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Aftersales from Cartime Burnley in response to A+ Experience
Hi Jessica, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Srikanth, March 2026
"Good prices "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I used to own an MG before, so I knew what I was getting into. The MG-5 Cartime offered good price and the service from Asam was good.
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Aftersales from Cartime Burnley in response to Good prices
Hi Srikanth, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new MG!
Iain J, March 2026
"Went the extra mile"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything's been going fine with my Tesla, the only issue i did have was a slow puncture but other than this I was quite happy with it. Jamie the salesman was good, told me everything I needed to know and even went the extra mile and picked me up from the train station. I was really impressed with there communication to me and if my friends and family were willing to make the journey to buy from them as were in Glasgow I would recommend Cartime.
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Aftersales from Cartime Burnley in response to Went the extra mile
Hi Iain. Thank you so much for taking the time to leave a review. Your positive feedback means a lot to us. We really hope you are enjoying your Tesla and we hope to see you again in the future. Thanks from all the team at Cartime.
Daniel W, March 2026
"Would go back "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
First time using Cartime and would buy from them again, the car is good and the service was good too!
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Aftersales from Cartime Burnley in response to Would go back
Thanks, really glad to hear your first experience with Cartime was positive and that both the car and service met your expectations. We appreciate your recommendation!
Joseph L, March 2026
"My experience was very good!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
To be honest my misses was buying a car at the same time, so it made sense to go to Cartime. But my experience was very good, the follow up to be fair has been a little lacklustre, I have a chip in the windscreen, and I haven’t heard anything from them, but I do need to follow up myself but in terms of service when I was there and stuff it was pretty good. The gentleman was a really nice guy quite keen and had all the information that we needed 4 stars, but I am sure they will fix it for me.
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Aftersales from Cartime Burnley in response to My experience was very good!
Hi Joseph,
Thank you for taking the time to give us some feedback on your experience - this means a lot to us. We apologise for any inconveniences caused by the issues you have had - if any issues are still ongoing please don't hesitate to get in touch and we will be happy to help you get these resolved. It's lovely to hear that the salesman looked after you and we will be sure to pass this feedback onto the team. Thank you for choosing Cartime and we hope to see you again.
Karen A, March 2026
"Hyundai Tucson"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Three star experience
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Aftersales from Cartime Burnley in response to Hyundai Tucson
Thanks for the constructive feedback Karen - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Claire T, March 2026
"Not Pushy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My Nissan Qashqai is doing really good since buying it from Cartime. The process buying the car from Jamie there was excellent, they were not pushy at all which was good.
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Aftersales from Cartime Burnley in response to Not Pushy!
Delighted your Nissan Qashqai is doing well and that Jamie made the buying process such a positive experience. It's especially good to know you felt comfortable and never pressured throughout. Thanks for sharing your feedback! 🚗😊
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