1,703 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,703 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Good as gold"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

While I haven't necessarily enjoyed dealing with sales people in the past, Frederick at Ponko was absolutely fantastic. From the moment we walked in there was no pressure and no one jumped on us like you get in some places. It was nice to sit down for a proper appointment and not be rushed at all. Thanks to his excellent customer service, we'll definitely be visiting Ponko again in the future. Big thanks from a happy customer!

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Ponko from Ponko in response to Good as gold

Thank you for your wonderful feedback! We’re thrilled to hear that Frederick provided a relaxed, no-pressure experience and took the time to ensure everything was to your liking. It’s great to know you felt valued throughout the process. We look forward to welcoming you back to Ponko for your future purchases!

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"A refreshing experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

When I shop for a car I like to bring my dad along for help, and some dealers have had a habit of speaking to him and totally ignoring me - even though the car is for me! James was a breath of fresh air and always spoke to me 😊 every aspect of purchasing here was excellent & we'll definitely be back when it's time to change.

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Ponko from Ponko in response to A refreshing experience

Thank you for your review! We're so glad to hear that James made you feel valued and ensured the entire car buying experience was a positive one. It's great to know that everything went smoothly, and we look forward to assisting you again when it's time for your next purchase!

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"Fine so far"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I must say, I'm really impressed with Ponko. Anthony and the team got everything done as quickly as they could for me which didn't go unnoticed - Thanks chaps! It's been a positive experience overall.

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Ponko from Ponko in response to Fine so far

Thank you for your kind words! We're glad to hear that Anthony and the team were able to assist you efficiently. Your feedback is greatly appreciated, and we're happy you had a positive experience with us. Thanks again!

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"The guys were great!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Matthew and the team over at Ponko were great - They bent over backwards & did everything possible to help us throughout the purchase of our Nissan Leaf. Very deserving of top marks.

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Ponko from Ponko in response to The guys were great!!

Thank you for your review! We’re pleased to hear that Matthew and the team were able to provide the support you needed during your Nissan Leaf purchase. Your feedback is greatly appreciated, and we’re glad we could assist. Enjoy your new car!

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"Friendly dealership"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Anthony and the team at Ponko were friendly and helpful throughout. They took extra time in ensuring all of the paperwork was explained clearly which, to be honest, was a welcome change. The Nissan Qashqai's the perfect car for us & we're really enjoying driving it!

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Ponko from Ponko in response to Friendly dealership

Thank you for your review! We’re delighted to hear that Anthony and the team provided friendly and thorough assistance, ensuring everything was clear and straightforward. It’s great to know the Nissan Qashqai is the perfect fit for you—enjoy the drive!

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"Vauxhall Zafira"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We'd wanted to upsize to a people carrier for a little while, but were unsure as to which make/model would suit us best. We came across Ponko online and were immediately impressed by the huge amount of vehicles they held in stock. After making our way across to the dealership, and after much deliberation, we settled on a Vauxhall Zafira. The guys at the dealership allowed us space to look in peace - Their approach was friendly, relaxed and without pressure which suited us down to the ground. The car's perfect and the entire process was seamless from start to finish. We can't recommend the team at Ponko enough & really appreciate their five star service.

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Ponko from Ponko in response to Vauxhall Zafira

Thank you for your feedback! We're glad you found the right vehicle and that our team’s approach made the process smooth and stress-free. It’s great to hear the Vauxhall Zafira suits your needs perfectly. We appreciate your recommendation and look forward to assisting you again in the future.

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"Very quick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Ponko really helped me out. My Mondeo went at the weekend so I was in need of a new car, and fast! They processed everything really quickly and I was back on the road in no time. I'm happy with my new Seat and would use Ponko for my next purchase without a doubt!

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Ponko from Ponko in response to Very quick

Thank you for your feedback! We’re delighted we could assist you in finding a replacement vehicle so promptly. It’s great to hear you’re happy with your new Seat, and we truly appreciate your support. We look forward to supporting you with your next purchase in the future!

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"Reputable & trust-worthy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I can't thank Ponko enough - Everything was perfect! The service was excellent throughout and I got all the advice I needed. If you're looking for a reputable, trust-worthy dealership, you've found it!

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Ponko from Ponko in response to Reputable & trust-worthy

Thank you so much for your kind words! We're thrilled to hear that your experience with Ponko was perfect and that you received all the advice you needed. We take great pride in offering excellent service, and it's wonderful to know that you found our team trustworthy and helpful. We truly appreciate your recommendation and look forward to assisting you again in the future!

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"They go the extra mile for their customers"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Haydn at Ponko was efficient, courteous and professional throughout. This is my first van so his help and guidance was very much appreciated. In fact, everyone at the dealership seemed to go the extra mile for their customers and the atmosphere was great - Nothing was too much trouble.

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Ponko from Ponko in response to They go the extra mile for their customers

Thank you for your great feedback! We're so glad to hear that Haydn provided efficient, courteous, and professional service, especially as this was your first van purchase. It's fantastic to know that the entire team went the extra mile to ensure you had a positive experience. We truly appreciate your kind words and are thrilled that you felt well taken care of. Enjoy your new van!

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"All good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Ponko were quick at getting back to me when I made my initial enquiry, answering my questions in regards to arranging a test drive etc. They were also super helpful and friendly when I went to go and look at the car in the flesh, and I had complete confidence in them from the start which is unlike me! Very impressive.

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Ponko from Ponko in response to All good

Thank you for your fantastic feedback! We’re so glad to hear that our team at Ponko made such a positive impression from the moment you made your initial enquiry. It’s great to know that our quick response and helpful, friendly approach gave you the confidence to move forward with your decision. We truly appreciate your support and are pleased that you had such an impressive experience with us. Enjoy your new car!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1703 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1310
Very Good
366
Average
14
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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