K&B C, August 2023
"Perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Thrilled with my Mercedes A35! No issues, everything's running perfectly. Resolved any concerns quickly. Customer service was helpful, friendly, and efficient – sorted everything out on the same day. Drove in, left satisfied. 5 stars for sure!
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Aftersales from Essex Prestige in response to Perfect!
Thank you for your kind words and positive feedback! We are delighted to hear that you are enjoying your Mercedes A35 and that you had a great experience with our customer service. We appreciate your loyalty and your 5-star rating. We hope to see you again soon and wish you all the best on the road! 😊
Mr R, August 2023
"Bentley Continental "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
I am happy with the Bentley we purchased from Essex Prestige. We feel as if the staff are looking after us very well!
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Aftersales from Essex Prestige in response to Bentley Continental
Thank you for your wonderful review! We are thrilled to hear that you are happy with your Bentley and that you feel well taken care of by our staff. We strive to provide the best service and quality to our customers, and we are glad that you have experienced it first-hand. We appreciate your business and your trust in Essex Prestige. We hope you enjoy your Bentley for many years to come! 😊
Sarah E, August 2023
"Dawn was amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
I was dealing with Dawn down at Essex Prestige and she was just perfect! She helped e get the car that suited me best and I haven't looked back once since I drove away in the Land Rover Discovery Sport. Its much bigger than what I a used to, I came from a Range Evoke and the discovery makes the Evoke look tiny but I love it!1 It is such a comfy, nice and big, smooth drive.
My experience was perfect! Thank you so much!
Always room for improvement ;)
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Aftersales from Essex Prestige in response to Dawn was amazing
Thank you for your amazing review! We are overjoyed to hear that you are loving your Land Rover Discovery Sport and that you had a perfect experience with Dawn. She is one of our best sales consultants and she always goes the extra mile to help our customers find their dream car. We are happy that you appreciate the comfort, size, and smoothness of your Discovery Sport. It is indeed a great upgrade from the Range Evoque. We appreciate your loyalty and your feedback. We hope to see you again soon and wish you all the best on the road! 😊
James W, July 2023
"Stunning Porsche 911"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My review for my newly purchased Porsche 911: it has a stunning appearance, delivers exceptional performance, and certainly receives a vast amount of positive attention and generous compliments. I received a 5 star service when purchasing the 911, I was looked after extremely well and was offered great additional add on's and a fantastic warranty package - of which I will be upgrading when I'm ready to. A well rounded fantastic experience which I will be sure to share with others.
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Aftersales from Essex Prestige in response to Stunning Porsche 911
Thank you for your review. We are delighted to hear that you are enjoying your new Porsche 911 and that you had a great experience with our service. Your review is very helpful for other potential customers who are looking for a high-quality and high-performance car. We appreciate your feedback and your loyalty. We hope to see you again soon for your warranty upgrade and any other needs you may have. Have a wonderful day! 😊
Danny D, July 2023
"Happy returning client "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I have bought several cars from this dealer and they are an absolute pleasure to do business with, on every occasion I have bought a car from them they have been excellent. I sold my Range Rover Sport but I really enjoyed the time that it was in my possession, it was a great motor. I will be returning back to this dealership soon to purchase another vehicle from them.
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Aftersales from Essex Prestige in response to Happy returning client
Thank you for your review. We are very happy to hear that you are a loyal customer of our dealership and that you have enjoyed your Range Rover Sport. Your review is very valuable for us and for other people who are looking for a reliable and trustworthy dealer. We are glad that you have always found our service excellent and that you are satisfied with our offers and warranty packages. We look forward to seeing you again soon for your next purchase. We have a wide range of vehicles to suit your needs and preferences. Have a great day! 😊.
Kevin S, July 2023
"10 out of 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Myself and my Mrs, Elaine Thomas purchased two Mercedes from this dealership, we are both very happy, the service was banging. 5 stars does not do this dealership justice I would have to give them 10. Too right I would recommend them to every single person I know, we will be back when we are both looking to upgrade our cars.
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Aftersales from Essex Prestige in response to 10 out of 5 stars
Thank you for your review. We are thrilled to hear that you and your Mrs, Elaine Thomas, have purchased two Mercedes from our dealership and that you are both very happy. Your review is very flattering and generous. We are proud to offer you a banging service and a 10-star experience. We appreciate your recommendation and your loyalty. We can’t wait to see you again when you are ready to upgrade your cars. We have a lot of amazing deals and options for you. Have a brilliant day! 😊.
Elaine T, July 2023
"10/10 recommendation. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
A quick, easy, no hassle service from EP in Harlow, 10/10 recommendation.
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Aftersales from Essex Prestige in response to 10/10 recommendation.
Thank you for your review. We are pleased to hear that you had a quick, easy, and no hassle service from EP in Harlow. Your review is very helpful for us and for other customers who are looking for a quality and efficient service. We appreciate your 10/10 recommendation and your satisfaction. We hope to see you again soon for any of your car needs. Have a nice day! 😊.
Rowan K, July 2023
"Genuine, no fuss, no hard sales,"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
A genuine, no fuss, no hard sales experience with Essex Prestige. What you see with them is what you get. I’d been looking for an Audi A5 for some time and I’m over the moon with my purchase!
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Aftersales from Essex Prestige in response to Genuine, no fuss, no hard sales,
Thank you for your review. We are glad to hear that you had a genuine, no fuss, and no hard sales experience with Essex Prestige. Your review is very important for us and for other customers who are looking for an Audi A5. We are happy that you are over the moon with your purchase and that you found the car that suits your needs and preferences. We appreciate your feedback and your trust. We hope to see you again soon for any of your car needs. Have a wonderful day! 😊.
Brandon M, July 2023
"Don't think twice, give these a try"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
You don’t come across car dealers like this very often, the sales man provided me with an exceptionally service, looking back on everything it was in fact the wow factor, a very efficient and quick service from the moment I made the initial inquiry to driving away in my new Mercedes, everything was stress free. Don't think twice about giving this dealer a try if your looking to buy your next vehicle.
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Aftersales from Essex Prestige in response to Don't think twice, give these a try
Thank you for your review. We are ecstatic to hear that you had an exceptionally service with us and that you experienced the wow factor. Your review is very inspiring and motivating for us and for other customers who are looking for a new Mercedes. We are proud to offer you a very efficient and quick service and to make your purchase stress free. We appreciate your feedback and your confidence. We hope to see you again soon for any of your car needs. Have a fantastic day! 😊.
Rhyce D, July 2023
"A quick turn around time. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The BMW is lovely I am really happy with it, really good guys at Essex Prestige dealership at Harlow, a professional service, quick turn around getting the car sorted for me, a really good experience buying from them.
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Aftersales from Essex Prestige in response to A quick turn around time.
Thank you for your review. We are overjoyed to hear that you are really happy with your BMW and that you had a professional service with Essex Prestige dealership at Harlow. Your review is very valuable for us and for other customers who are looking for a quality and reliable car. We are glad that you had a really good experience buying from us and that we were able to sort out your car quickly. We appreciate your feedback and your trust. We hope to see you again soon for any of your car needs. Have a splendid day! 😊.
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