Kevin L, July 2023
"If the wife is happy so am I "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The wife is happy with the Land Rover so that is good enough for me. I dealt with Dylan at Essex Prestige he was a nice lad, he let me look round, was not pushy, everything was good. This is a great dealership that I would certainly recommend!
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Aftersales from Essex Prestige in response to If the wife is happy so am I
Thank you for your great review! We are pleased to hear that your wife is happy with the Land Rover and that you had a good experience with Dylan at Essex Prestige. Dylan is one of our most friendly and helpful sales consultants and he always respects our customers’ preferences and needs. We are glad that he was able to assist you in finding your Land Rover and that you were not pressured by him. Your Land Rover is a great car, with a rugged design, a spacious interior, and a reliable performance. We appreciate your business and your recommendation. We hope you enjoy your Land Rover for many years to come! 😊
Kye M, July 2023
"Perfection "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Dylan at Essex Prestige was spot on, all is good with my Golf, it is perfect. Will be sure to tell all of my family and friends about them and be back to them again when I am ready to get my next car.
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Aftersales from Essex Prestige in response to Perfection
Thank you for your awesome review! We are delighted to hear that you are happy with your Golf and that you had a spot on experience with Dylan at Essex Prestige. Dylan is one of our most professional and friendly sales consultants and he always delivers the best service to our customers. We are glad that he was able to assist you in finding your Golf and that you are satisfied with it. Your Golf is a perfect car indeed, with a stylish design, a comfortable interior, and a powerful performance. We appreciate your business and your referrals. We hope you enjoy your Golf for many years to come! 😊
Jane T, July 2023
"A lovely Porsche "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The Porsche is lovely, she is absolutely beautiful, I had a car similar to this one before, almost identical just an older model, I am really pleased with this one. I am extremally happy with everything that Essex Prestige did for me, everyone I spoke to were so helpful, because I live a long way from the dealership I paid for someone to do an inspection on the car and he told me that everything was great and how helpful Essex Prestige were with him when he went to do the inspection on the car.
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Aftersales from Essex Prestige in response to A lovely Porsche
Thank you for your review. We are very happy to hear that you love your Porsche and that she is absolutely beautiful. We are also glad that you are really pleased with this one and that it is similar to your previous car, just an older model. We are pleased that you are extremely happy with everything that Essex Prestige did for you and that everyone you spoke to were so helpful. We are also happy that the inspection on the car went well and that the inspector told you that everything was great and that Essex Prestige were helpful with him. We appreciate your feedback and we hope you enjoy driving your Porsche. Porsche is a brand that offers sportiness, design and functionality and has a long history of excellence and innovation. We are sure you will love your car and we look forward to seeing you again. 😊
Baileys B, July 2023
"A really smooth service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Rhianna at Essex Prestige was really good, I was able to get hold of her when I needed to and so was my finance agent, everything went really smoothly right up to the moment that it was delivered to my door.
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Aftersales from Essex Prestige in response to A really smooth service
Thank you for your review. We are glad to hear that you had a smooth and satisfying experience with Rhianna and Essex Prestige. We appreciate your feedback and hope you enjoy your new car. 😊
Christopher B, July 2023
"Putting things right "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My Porsche runs very nicely, everyone comments on what a lovely car it is, I recently put a cruise controller on it which I am very happy with. The overall experience that I had with Essex Prestige was a very positive one, the fact that there was an issue with the Porsche communication management unit and I had to pay to get this replaced. Essex Prestige did not quibble about paying for this and it made me think very highly of them. Based on this I would certainly do business with them again in the future.
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Aftersales from Essex Prestige in response to Putting things right
Thank you for your review. We are happy to hear that your Porsche runs very nicely and that you have received many compliments on it. We are also pleased that you are satisfied with the cruise controller that you installed. We apologize for the inconvenience caused by the issue with the Porsche communication management unit, but we are glad that we could resolve it for you and cover the cost. We value your trust and loyalty and we look forward to doing business with you again in the future. 😊
Mr J, June 2023
"🌙"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I am OVER THE MOON 🌙 with my Mercedes! It feels so luxurious inside and man can that thing move! 💨 Dylan is a top lad to deal with, I got on with him really well! I have already been recommending Essex Prestige to my mates, they'd love it here!
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Aftersales from Essex Prestige in response to 🌙
Thank you for your review. We are thrilled to hear that you are over the moon with your Mercedes and that you enjoy its luxury and speed. We are also happy that you had a great experience with Dylan, who is indeed a top lad. We appreciate your recommendations to your mates and we hope they will love it here too. 😊
Karl P, June 2023
"Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The car is great and as was Dawn! 5 stars
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Aftersales from Essex Prestige in response to Great
Thank you for your review. We are delighted to hear that you love the car and that you had a wonderful experience with Dawn. She is one of our best salespeople and she always goes the extra mile for our customers. We appreciate your 5 stars and we hope to see you again soon. 😊
A.A, June 2023
"enjoying the car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Ok so far, enjoying the car and I will be happy to come back soon.
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Aftersales from Essex Prestige in response to enjoying the car
Thank you for your review. We are glad to hear that you are enjoying the car and that you are satisfied with our service. We are always happy to see our customers come back and we hope you will find your next car with us too. 😊
Robert A, June 2023
"Porsche "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I bought my first Porsche from Essex Prestige and it is shaping up to be quite different (in a good way) to my previous cars, it is much more superior in many aspects. On the whole the customer service was brilliant but Nick in particular was fantastic. I couldn't fault him, his knowledge was unmatched. I am ecstatic with with purchase and wouldn't hesitate to return.
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Aftersales from Essex Prestige in response to Porsche
Thank you for your review. We are very happy to hear that you bought your first Porsche from Essex Prestige and that you are enjoying its superior features. We are also pleased that you had a brilliant customer service experience with Nick, who is an expert in Porsche cars and always ready to help our customers. We are ecstatic that you are satisfied with your purchase and we hope you will come back to us for your next car. 😊
George L, June 2023
"Happy with the car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
It was a very easy buying my GLA from Essex Prestige because everyone was so friendly! I felt very comfortable and I am happy with the car.
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Aftersales from Essex Prestige in response to Happy with the car
Thank you for your review. We are very happy to hear that you had a very easy buying experience with Essex Prestige and that you found everyone friendly. We are glad that you felt comfortable and that you are happy with your GLA. We hope you enjoy driving it and we look forward to seeing you again. 😊
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