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51 reviews from our car dealer reviews community
Leave a review for A1 Carriages Ltd
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51 reviews from our car dealer reviews community

Leave a review for A1 Carriages Ltd
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"Great service."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Suzuki Celerio second-hand car in December 23 for our Grandson from A1 Carriages, Crayford. Would definitely recommend Chris the salesman. He was courteous and honest. Our Grandson is very happy with the car.

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"Not happy"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here for £5000. Initially I thought they were genuine and they fixed a minor fault with the car, however the car began showing issues with the clutch and dmf. Car vibrated badly at idle and shock when at 60 mph. 5 returns to the dealer and each time they denied any issues, even when fords inspected the car and said there was. Then to be told by the dealer “ what do you expect for a £5000 car “. Typical dealer, not interested once they have your money

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"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Nissan Juke 2018 plate from A1 carriages. The sales person Paul was informative, polite and very hopeful. Chose car on a Wednesday and it was ready to collect on Friday. All taxed and valeted. Would highly recommend A1. Thankyou

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"Worst car dealership "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the worst car garage I have ever known I got a car in December and it was problems from day one the starter motor went 8 weeks after I got the in July the red oil light come on and EML had a warranty but they refused to fix under the warranty so what ever you do don’t trust these ppl and don’t pay for there warranty because they make an excuse not to fix and when someone looked at my car he has been in an accident because it had been rebuilt and some of the panels was not even metal.

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a white vauxhall mokka x from a1. The agent made sure the whole process was smooth and covid safe. The car was in excellent condition as promised. We are very grateful for the excellent service

"Couldn't ask for better service."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff and sales team were very courteous, patient with questions, answered everything in detail. Polite and pleasant to deal with. The car was delivered as promised without having seen it prior to the purchase. The car was spotlessly clean and for a car of its 2009 registration, in very good condition. The new owner is delighted with it.

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"absolutely terrible"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Class A bullshitters

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"AVOID THIS GARAGE!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased an ex-Motability Vauxhall Mokka 2016 with 30000 miles on the clock purchased from here in January 2020 along with the useless 3 month warranty. Within weeks it was back for a glow plug replacement. After less than 3000 miles and after only 7 months of ownership the vehicle had a major mechanical fault which involved the entire EGR unit being replaced at a cost of £1500. (Vauxhall confirm that these units should be good for 80000 miles) The garage needless to say didn't want to know. After weeks of arguing they finally offered £500 towards the cost of repair. The car is today back in the garage needing replacement of a wheel bearing costing £245.47 and has failed it's first MOT. The vehicle cost over £8000 and in less than 10 months has cost nearly £2000 in repairs. The garage have sold a vehicle which is unfit for purpose and we are now pursuing them through the small claims court and Trading Standards. My advice would be to go to any garage apart from this one. Alternatively, if you have money to burn and don't mind paying out endlessly for major faults on your recently purchased vehicle this is the place to go. Incidentally, even if we had purchased the useless one year warranty the fault would not have been covered as it was over the warranty limit!!

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"Great service great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is our 3rd car from a1 carriages and again great service no pushy sales talk just a honest approach, needed car a little sooner than arranged quick phone call all sorted thanks again would recommend a1 to anyone thanks again

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"Great car site great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car 3 months ago from A1 Carriages. Was going for a Ford Focus and came away with a Vauxhall Mocha. Thanks to the great salesmanship corny as it sounds I bought the car of my dreams.

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Dealership Information

At A1 Carriages Ltd in Crayford the customer is always the focus. They have been in business for over 50 years and over this time have become specialist stockists of low mileage vehicles in a wide variety of used Fords and other big name manufacturers across the Kent, London and Essex areas. They also offer extended warranties for all car sales and are open 7 days a week.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
51 reviews3.5 out of 5 stars — Rated Very Good
Excellent
26
Very Good
5
Average
7
Poor
6
Terrible
7

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  • Contact Information

    Address

    A1 Carriages Ltd
    Crayford Road
    Dartford
    Greater London
    DA1 4AW

    Get in touch

    01322 281525
    http://www.a1carriages.co.uk

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    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About A1 Carriages Ltd

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