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52 reviews from our car dealer reviews community
Leave a review for A1 Carriages Ltd
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52 reviews from our car dealer reviews community

Leave a review for A1 Carriages Ltd
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"Poor aftercare"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle from this dealership back in June. The wheel was making a funny noise which sounded like a loose baring which has turned out to be a worn tyre which the dealership will not replace. Not happy, would not recommend.

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"Outstanding"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding customer service, beautiful car and everything was brilliant. I bought a Vauxhall Astra back in May and I am so happy I would recommend A1 Carriages all the way. couldn't be more pleased.

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"Focus owner"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a Ford Focus from A1 Carriages Car Sales and I am happy with it, there were a few wee scuffs on it but no real damage. It was a good, fair price and the only issue is a slight noise but we in currently in the process of having it booked in for them to have a look.

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"Brilliant all around"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a clio from this dealership in may. The service was of a very high standard and the car is wonderful. There was an initial issue with the MOT certificate but this has all been sorted now as they re did the MOT. I can't fault the car or the dealership and i would recommend them.

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"Unhappy potential customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove up from Sevenoaks to buy a car, as website looked OK and prices reasonable. I was looking for an automatic and was told by "salesman" to go and find what I wanted by wiping away rain from windscreens to read details on each car. I started to work my way round and thought that if that's any indication of service, I wouldn't bother. I did go back to reception where the two salesmen were (in the dry) and told him that I wouldn't be bothering, the response was not very customer friendly. If they can't make an effort before you buy a car I'm sure they won't afterwards. Definitely wouldn't recommend.

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"Jamie"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very happy with the service from A1 Carriages, when they MOT'd the car pre sale they found the tyres were low tread so they wanted to fit new ones, this pushed the pick up date back a day but showed me they were trustworthy. The car has been perfect and they were good lads, I'd recommend them.

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"Nh"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought this car a month ago and within a week and a bit, the speedometer broke. When I was buying the car the guy said it would be serviced and MOT'd but that can't have been the case since the speedometer stopped working so quickly and the abs light occurred while it was being fixed. They fixed it within a week but the problem has now happened again. I wouldn't trust A1 Carriages again.

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"patient and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were busy so I had to wait a little while but when they were ready they were so patient and helpful. They helped me find the right car and even came down a little on the price to fit my budget. It's nice to buy a car and not having a salesman giving you the hard sell.

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"J ludlow"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disgraceful experience at A1 Carriages Ltd. I was insulted by offer of part exchange within minutes of entering premises. Would advise give this dealer a miss based on my experience.

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"Ford buyer"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can tell you that I am happy with my experience having purchased a car from A1 Carriages Ltd. I would recommend this dealership to a friend no problem at all.

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Dealership Information

At A1 Carriages Ltd in Crayford the customer is always the focus. They have been in business for over 50 years and over this time have become specialist stockists of low mileage vehicles in a wide variety of used Fords and other big name manufacturers across the Kent, London and Essex areas. They also offer extended warranties for all car sales and are open 7 days a week.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
52 reviews3.5 out of 5 stars — Rated Very Good
Excellent
27
Very Good
5
Average
7
Poor
6
Terrible
7

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  • Contact Information

    Address

    A1 Carriages Ltd
    Crayford Road
    Dartford
    Greater London
    DA1 4AW

    Get in touch

    01322 281525
    http://www.a1carriages.co.uk

    Opening times

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About A1 Carriages Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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