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65% Recommend
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43 reviews from our car dealer reviews community
Leave a review for A1 Carriages Ltd
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43 reviews from our car dealer reviews community

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"Very good experience over all"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Focus from here back in July. The dealers were very helpful and friendly and The car was clean and in very good condition. the only issues were 2 of the tyres needed changing which I knew wouldn't be covered by the warranty so I just went to a local dealership for that but other that that its been perfect and I would recommend this dealership.

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"Poor aftercare"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle from this dealership back in June. The wheel was making a funny noise which sounded like a loose baring which has turned out to be a worn tyre which the dealership will not replace. Not happy, would not recommend.

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"Outstanding"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding customer service, beautiful car and everything was brilliant. I bought a Vauxhall Astra back in May and I am so happy I would recommend A1 Carriages all the way. couldn't be more pleased.

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"Focus owner"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a Ford Focus from A1 Carriages Car Sales and I am happy with it, there were a few wee scuffs on it but no real damage. It was a good, fair price and the only issue is a slight noise but we in currently in the process of having it booked in for them to have a look.

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"Brilliant all around"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a clio from this dealership in may. The service was of a very high standard and the car is wonderful. There was an initial issue with the MOT certificate but this has all been sorted now as they re did the MOT. I can't fault the car or the dealership and i would recommend them.

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"Unhappy potential customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove up from Sevenoaks to buy a car, as website looked OK and prices reasonable. I was looking for an automatic and was told by "salesman" to go and find what I wanted by wiping away rain from windscreens to read details on each car. I started to work my way round and thought that if that's any indication of service, I wouldn't bother. I did go back to reception where the two salesmen were (in the dry) and told him that I wouldn't be bothering, the response was not very customer friendly. If they can't make an effort before you buy a car I'm sure they won't afterwards. Definitely wouldn't recommend.

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"Jamie"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very happy with the service from A1 Carriages, when they MOT'd the car pre sale they found the tyres were low tread so they wanted to fit new ones, this pushed the pick up date back a day but showed me they were trustworthy. The car has been perfect and they were good lads, I'd recommend them.

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"Nh"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought this car a month ago and within a week and a bit, the speedometer broke. When I was buying the car the guy said it would be serviced and MOT'd but that can't have been the case since the speedometer stopped working so quickly and the abs light occurred while it was being fixed. They fixed it within a week but the problem has now happened again. I wouldn't trust A1 Carriages again.

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"patient and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were busy so I had to wait a little while but when they were ready they were so patient and helpful. They helped me find the right car and even came down a little on the price to fit my budget. It's nice to buy a car and not having a salesman giving you the hard sell.

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"J ludlow"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disgraceful experience at A1 Carriages Ltd. I was insulted by offer of part exchange within minutes of entering premises. Would advise give this dealer a miss based on my experience.

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Dealership Information

At A1 Carriages Ltd in Crayford the customer is always the focus. They have been in business for over 50 years and over this time have become specialist stockists of low mileage vehicles in a wide variety of used Fords and other big name manufacturers across the Kent, London and Essex areas. They also offer extended warranties for all car sales and are open 7 days a week.

Deals in: Cars
Manufacturers: Ford
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
43 reviews3.6 out of 5 stars — Rated Very Good
Excellent
22
Very Good
5
Average
7
Poor
4
Terrible
5

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Contact Information

Address

A1 Carriages Ltd
Crayford Road
Crayford
Dartford
Kent
DA1 4AW

Get in touch

01332 308460
http://www.a1carriages.co.uk

Opening times

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Dealership Statistics

65%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About A1 Carriages Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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