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43 reviews from our car dealer reviews community
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43 reviews from our car dealer reviews community

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"Attitude was disgraceful."
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I definitely would NOT recommend A1 Carriages LTD. At the start things weren't to bad obviously because they wanted to sell it me and get it of their hands. Once I bought it and took it home I then found out many issues it had, the dealership were then blaming me for causing the issues even though it wasn't. Their after care was terrible and attitude was disgraceful.

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"RUDE STAFF BAD EXPERIENCE- AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

MARK at A1 Carriages was extremely rude and unhelpful, did not come out to welcome and help with wanting to know about the car, we was just handed keys. Car made funny noise when started and had very worn seats and wasn't even washed from the outside and when asked for a discount because of this was bluntly told all prices are fixed, which I have never heard of with a garage, considering work needed to be done on the car. After this he did not even bother to get back to us to let us know if the finance had been accepted- please avoid.

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"Absolutely Perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the moon with my new car! I purchased a Vauxhall Zafira from here in January and it's been wonderful! Absolutely no issues with it at all and it was a great price and looked like a new car when I collected it. The dealers were able to answer all of my questions and they were really nice people. I would very highly recommend A1 Carriages to anyone.

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"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with my Ford Fiesta from A1 Carrages. I have had it for about 9 weeks now and it's been brilliant. The dealers were helpful and made the sale smooth and straight forward and the car was a very good price. The car runs perfectly. I would certainly recommend this dealership, I found the service to be of a very high standard.

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"Poor service"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Faulty sensor not replaced just memory cleared then told I would have to pay as not covered by warranty. I do not recommend A1 Carriages.

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"Could have been better "
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service from A1 carriages was okay but could have been improved. There were a few cosmetic issues with the car that hadn't been mentioned and There was little done about this but the overall service was good and the car was a good price. I have had no major issues with the car up to now and I would still recommend the dealership.

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"Amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service. I bought a Ford Fiesta in August. The car and clean and in good condition. The only issue is that the cigarette lighter doesn't work but that not a big issue. The service was good overall and the car was a very good price. I would recommend.

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"Fiesta buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford Fiesta from here back in July. It was very nice and clean and in good condition and up to now I have had no issues with it at all. The dealers have been very helpful ad the car was an excellent price. I would happily recommend this dealership to my friends and family.

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"bad service"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford C max back in July and I have had a fair few issues with it, some of which has been resolved under warranty but some haven't and the issues are still ongoing. when I went to see the car it was dirty and had rips in the seats which they have sorted but it still could have been cleaner, seems like they have just done a rushed job on it. I would not recommend this dealership.

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"Tombo76"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initial salesman was very helpful and offered px on my car we spent around £14,000 on a low mileage car only to find that a week later the aircon stopped working! Phoned and was told to call a different number for the garage side! Garage arranged to have car in and replaced gas in system. Two weeks later it went again and was told to take car back where they replaced a leaking aircon pipe. 1 month later and its gone again!!! Really unimpressed with service and do not believe that it had a proper service before leaving the garage on purchase! There has been a constant squeak coming from the wheel despit a brake change and faults with the lights! This car is not worth the money and I now understand why they are so persuasive that you take an extra warranty so it costs them nothing!!! So it's win win for them! Not sure why Zuto rate them as a trusted dealer! If I didn't have the finance on the car I would be demanding a full refund and reporting to trading standards as this vehicle is not fit for purpose!

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Dealership Information

At A1 Carriages Ltd in Crayford the customer is always the focus. They have been in business for over 50 years and over this time have become specialist stockists of low mileage vehicles in a wide variety of used Fords and other big name manufacturers across the Kent, London and Essex areas. They also offer extended warranties for all car sales and are open 7 days a week.

Deals in: Cars
Manufacturers: Ford
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
43 reviews3.6 out of 5 stars — Rated Very Good
Excellent
22
Very Good
5
Average
7
Poor
4
Terrible
5

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Contact Information

Address

A1 Carriages Ltd
Crayford Road
Crayford
Dartford
Kent
DA1 4AW

Get in touch

01332 308460
http://www.a1carriages.co.uk

Opening times

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Dealership Statistics

65%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About A1 Carriages Ltd

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