Artion S, December 2024
"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
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Aftersales from Balham Cars London Ltd in response to Great customer service
Hey, thanks so much for the 5 stars! 😊 We really appreciate your feedback and are glad to hear you had a great experience with us. If you ever need anything, don’t hesitate to reach out. Enjoy your ride!
Richard S, December 2024
"Five star experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
John, the chap who assisted me, was absolutely fantastic. The level of service was second to none and I truly felt taken care of every step of the way. I'm absolutely delighted with my Vauxhall Corsa and can confidently say it was a five-star experience all round.
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Aftersales from Balham Cars London Ltd in response to Five star experience
Hi Richard! Thank you so much for your kind words! We’re thrilled to hear that John made your experience so smooth and stress-free – he’ll be over the moon to hear your feedback. We’re so glad you’re loving your Vauxhall Corsa, and we really appreciate you taking the time to share your five-star experience with us. If you ever need anything at all, we’re always here to help. Enjoy your new car!
Saed I, December 2024
"Best impressed "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Things are going well with my VW Polo, and I was impressed with the high standard of customer service I received from John while purchasing my car from him last month. John was able to answer all of my questions and provided me with all the information I needed about my car.
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Aftersales from Balham Cars London Ltd in response to Best impressed
Hello Saed! We're so glad to hear that you're enjoying your VW Polo. It's great to know that John took good care of you and made the process smooth with all the info you needed. We'll be sure to pass on your kind words to him! If you ever need anything else, don't hesitate to reach out. Enjoy the drive!
Peter H, December 2024
"Excellent customer care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My purchase experience at Balham Cars London was excellent. The staff were helpful, friendly and knowledgeable 👍
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Aftersales from Balham Cars London Ltd in response to Excellent customer care
Hi Peter! Thanks so much for the great review, We're thrilled to hear that you had an excellent experience with us at Balham Cars. Our team always aims to provide the best service, and it's awesome to know it made a difference for you. If you need anything else, don't hesitate to get in touch! Enjoy your new ride
Vasile V, December 2024
"Top marks 🙏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very satisfied with the service I received from Onder during the purchase of my Ford Kuga, and there is no reason for me not to give him top marks.
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Aftersales from Balham Cars London Ltd in response to Top marks 🙏
Hi Vasile, Thank you so much for your kind words! We’re thrilled to hear that Onder provided you with such excellent service during your Ford Kuga purchase. We’ll be sure to pass along your compliments to him. It’s always our goal to make the car-buying experience enjoyable as possible. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new Kuga, and we look forward to seeing you again soon!
Eliz K, December 2024
"Wonderful service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m really happy with the service I received from Onder at Balham Cars! This was my first time buying from them. I was searching online for a car for a while when I came across Balham Cars on Google. Onder was helpful, answering all my questions. I’m absolutely in love with my new car—thank you, Balham Cars, for such wonderful service!
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Aftersales from Balham Cars London Ltd in response to Wonderful service
Hi Eliz, Thank you so much for your wonderful review! We're absolutely delighted to hear that Onder provided you with such great service during your first experience with us. It’s always our goal to ensure our customers feel confident and supported throughout the car-buying journey. We’re thrilled that you’re in love with your new car, and we truly appreciate you choosing Balham Cars. If you need anything else or have any questions down the road, don’t hesitate to reach out. Enjoy your new ride, and we hope to see you again soon!
Donald P, December 2024
"Smart little car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Smart Fortwo is definitely living up to its name. It’s a smart little car and great to drive! My mum is absolutely thrilled with it, which is all that matters. Onder, the salesperson, was a lovely person. Overall, it was great customer service, and now my mum has a car that’s both clever and cute; she is happier than ever! I highly recommend Balham Cars for a no-fuss, fun experience!
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Aftersales from Balham Cars London Ltd in response to Smart little car
Hi Donald, Thank you so much for this fantastic review! We're so happy to hear that your mum is loving her new Smart Fortwo—sounds like the perfect match! It’s great to know that Onder made the process enjoyable for you both, and we’re thrilled to have been part of such a positive experience. We truly appreciate your recommendation and are so glad we could help find a car that makes your mum so happy. If you ever need anything else, don’t hesitate to get in touch. Wishing you and your mum many happy journeys ahead!
Jesse C, December 2024
"All is well "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All is well with my Nissan Juke, and Onder was a lovely guy who took the time to make sure I was happy with things before committing to the purchase.
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Aftersales from Balham Cars London Ltd in response to All is well
Hi Jesse, Thank you for your kind words! We’re so happy to hear that you're enjoying your Nissan Juke. It’s great to know that Onder took the time to ensure everything was perfect for you before you made your decision. We always strive to provide a stress-free and enjoyable experience, and it’s wonderful to hear we achieved that for you. If you need anything at all, don't hesitate to reach out. Wishing you many happy drives in your Juke!
Michelle M, December 2024
"My daughter loves her new Audi"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I used to live near Balham Cars London and drove past the dealership almost every day, so when I was looking for a car for my daughter, I knew I had to stop by. I am so happy I did! Charlie was simply brilliant. He was patient, never rushed us, and took the time to ensure we were completely satisfied with everything. He even allowed us to take the Audi for a test drive, which made all the difference. The entire experience went smoothly, and I am grateful to Charlie for his excellent service.
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Aftersales from Balham Cars London Ltd in response to My daughter loves her new Audi
Hi Michelle, Thank you so much for this lovely review! We’re so happy you decided to stop by Balham Cars, and we’re thrilled that Charlie could provide you with such a positive experience. It’s wonderful to hear that he took the time to ensure everything was just right for you and your daughter. We truly appreciate your kind words and are grateful for the opportunity to help you find the perfect car. If you ever need anything else, don’t hesitate to reach out. Wishing you and your daughter many happy journeys ahead in the Audi!
Calum H, December 2024
"Stand out dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Balham Cars truly stands out for it's professionalism and outstanding customer service. From the moment I first made contact to the smooth handover and fantastic aftersales support, every aspect of my experience was flawless. The staff were friendly and went above and beyond to ensure my needs were met. It was a 5-star service, and I would not hesitate for a single second to return to this dealership the next time I need to change my car.
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Aftersales from Balham Cars London Ltd in response to Stand out dealership
Hi Calum, Thank you so much for your wonderful review! We’re absolutely delighted to hear that your experience with us was flawless from start to finish. Providing top-notch customer service is at the heart of everything we do, and it’s fantastic to know that our team went above and beyond to meet your needs. We truly appreciate your 5-star feedback and your trust in us. Whenever you're ready for your next car, we’d be thrilled to welcome you back. Thanks again for choosing Balham Cars—see you next time!
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