So far my Audi is going well since driving away from Balham. I've been driving a reasonable amount, and although I've only had it since July, someone already side-swiped the car and not left any details, which is a pain. But as for everything else, it's been great. John was really great to deal with, he took me out in a couple of cars and was very informative and helpful throughout. Since I’ve never had a car in the UK, he explained everything about the documents I'd be signing and receiving very clearly. Overall, I’ve got no negative feedback, just 5* service all around!
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Aftersales from Balham Cars London Ltd in response to No negative feedback to report
Thanks for the review Anthony! Its great to know your Audi is running well. John will be thrilled to hear you comments and we will make sure they are cascaded to him. We hope we can help you again in the future.
I’m getting along fine with the car and really enjoying it. The only hiccup was discovering that the AC didn’t work, which I found out when it was about 30 degrees😀! but once I informed the team, they handled it very professionally. They got the car in, repaired it, and 30 minutes later, I was back on my way—everything was done for free, which I really appreciated. This is my first time getting a car, so I don’t have much experience to compare it to, but I can’t think of anything I’d change. The team was honest about the car and didn’t try to feed me any lies, even though they knew I didn’t know much about cars, I never felt patronised, which was a big relief.
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Aftersales from Balham Cars London Ltd in response to My first car buying experience
Hi Kester, Thanks so much for the fantastic review. So sorry about the air con and we have to admit that would be a awful way to find out it wasn't working, but we are pleased the team were able to fix it so quickly for you. Thanks for trusting us with your first car purchase and we hope we can help you again in the future.
Other than the radio being fault (which I knew at the point of sale) I'm really pleased with my Honda Jazz and once I get the radio repairs it will be the perfect car. I received really good customer service while making my purchase, so I can't complain.
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Aftersales from Balham Cars London Ltd in response to Really good customer experience
Thanks for taking the time to leave a review - Your feedback means a lot to us. Enjoy your new car!
I can't thank the sales team enough for putting my mind at ease about buying a car that I've never had before. The name escapes who looked after me but they sat me down after looking around the car and explained absolutely everything about the car and in great detail, they even asked what I was hoping to get out of the car to see if it's a good fit for me. Everyone was really professional and friendly, it made buying the car so much better. My Nissan Qashqai has been a lovely vehicle, and everything has worked out well. If I could give a score out of 10 it would be 11.
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Aftersales from Balham Cars London Ltd in response to If I could give an 11 rating I would 👍
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I'm happy with the purchase. Six weeks on, and I just got back from a road trip from France, where I really put it through its paces. The automatic transmission is new to me, but living in London, I’ve realised that driving a manual is a nightmare, so the automatic/semi-automatic is a welcome change. On the day of the purchase, everything went smoothly with no problems at all. I’ve known the garage for 15 years as they deal with my MOT's, which is why I chose to buy a car from here. My only reason for 4.5 stars is because there’s always room for improvement!
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Aftersales from Balham Cars London Ltd in response to I've known Balham Cars for 15 years
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So far so good with my Nissan Juke! - I've not own a Nissan before so it's a welcome change but I'm still getting used to it. I can't remember the salesman's name but he was very helpful and couldn't of done enough for me.
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Aftersales from Balham Cars London Ltd in response to So far so good
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This was my first time visiting Balham and I have to say that I'm very happy with how my car buying experience went. From the initial enquiry to the aftercare, the team has always been very responsive to get any issues resolved and wouldn't spin a web of lies. It's really a dealership you can trust. The condition of the car was great, both body work and mechanically. It's only been around 4 weeks but as I've been back and forth on the motorway, it's had a fair run out with no issues.
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Aftersales from Balham Cars London Ltd in response to Trusted dealership
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After a quick search online I found the perfect car around the corner from me as I'm based in Forest Hill. It was nice to know I didn't have to travel too far to find a great dealership. When I arrived all of the team were brilliant at taking care of any concerns I had about the car. I think it was Charlie who was the main salesman who conducted the sale who was lovely by the way, and I found him to be a really nice guy. I do keep getting a service light come on that needs removing but otherwise, I've got no complaints!
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Aftersales from Balham Cars London Ltd in response to No complaints
Thanks for taking the time to leave a review - Your feedback means a lot to us. Enjoy your new car!
Everything was made so easy when buying our Volkswagen Polo. There wasn't any sort of pressure put on by any members of the team and even though we had a Polo before, it was nice of the team to offer us a test drive. We went ahead with the car and it's been so much better than our old Volkswagen. It was a welcomed upgrade to say the least. I would happily buy a car from here again.
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Aftersales from Balham Cars London Ltd in response to I'd happily buy a car from here again
Thanks for taking the time to leave a review - Your feedback means a lot to us. Enjoy your new car!
I've known about the dealership for some time now as a good friend of mine has had a few cars from here before and he recommended them to me when I mentioned I was in the market for a new car. I ended up driving away in a Peugeot 3008 which has been a solid purchase. I did have a check engine light come on 3 days after driving it away but it's cleared the error on its own and I reckon it could be because the car has been sitting for a while as it hasn't come on since.
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Aftersales from Balham Cars London Ltd in response to Recommended by a friend
Thanks for taking the time to leave a review - Your feedback means a lot to us. Enjoy your new car!
Balham Cars London Limited is a used car dealer based in Balham where our aim is to help you drive away with the second hand car that suits your needs both practically. We offer some of the most competitive deals on used cars around London and across a variety of car brands. We have a great selection of used cars in all makes and models, from family cars to small hatchbacks, we are confident that we can find the right car.
At Balham Cars London Limited we have a reputation for quality customer service. This is because not only do we have extensive knowledge in used cars, but we have many years experience in selling the right car to the customer. But don't take our word for it, come and visit us and you will see why so many car buyers in the Balham area come back to us for their second car. Even if you are not thinking about changing your car, we can offer you friendly advice. For more information on all our used cars or services browse our website. We should have the car of your choice but if not and you are looking for a specific car that we don't have, please contact us and we will be happy to help you find the right car.
We pride ourselves on our wide range of stock but deals this good don't last and our stock of used cars changes frequently. Don't delay, contact one of the team today to arrange a test drive.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2002
Balham Cars London Ltd
302 - 306 Balham High Road
London
Greater London
SW17 7AA
Mon | 09.00 - 17.00 |
Tue | 09.00 - 17.00 |
Wed | 09.00 - 17.00 |
Thu | 09.00 - 17.00 |
Fri | 09.00 - 17.00 |
Sat | 09.00 - 17.00 |
Sun | Closed |
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