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99 reviews from our car dealer reviews community
Leave a review for BMW & Mini Direct
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99 reviews from our car dealer reviews community

Leave a review for BMW & Mini Direct
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"Best of both worlds!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been after a four-wheel-drive car that offered reliability and comfort. I researched the best options. I came across a YouTube video that showed the Land Rover Freelander, which seemed like it offered the best of both worlds. I found one at BMW and Mini Direct, and Rupert was phenomenal at getting everything sorted and any concerns I had. He made sure to spend the time explaining everything until I felt reassured. 

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Aftersales from BMW & Mini Direct in response to Best of both worlds!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"No hard sales "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are very happy with our mini it is living up to all our expectations. The sales assistant was also faultless and he did an amazing job looking after me. No hard sales, it was a really relaxed environment and I was made to feel very welcome during the time I spent at this dealership.

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Aftersales from BMW & Mini Direct in response to No hard sales

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"Making car buying a breeze 💨"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

“Stepping into BMW and Mini Direct was like entering a realm of automotive excellence. Their approachability and professionalism are second to none, making the car-buying process a breeze. My latest acquisition, a Mini Cooper, is a testament to their commitment to quality. It’s more than just a car; it’s a joyride that brings a smile to my face every time I hit the road. A perfect score of 5 out of 5 stars doesn’t do justice to my satisfaction. BMW and Mini Direct, you’ve won me over yet again!”

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Aftersales from BMW & Mini Direct in response to Making car buying a breeze 💨

Thanks very much for your positive feedback

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"Absolutely faultless"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From beginning to end, the service from Lorraine at BMW & Mini Direct in Worcester has been absolutely faultless. I have no complaints whatsoever. She was a lovely lady who could not do enough to help me; she did not come across pushy at anytime during the sale, and she was always there to answer any of my questions or concerns that I had. A solid five-star experience.

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Aftersales from BMW & Mini Direct in response to Absolutely faultless

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"The long journey was worth it"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely delighted with my Mini. It’s been a joy to drive, and everything has been going smoothly. My experience with BMW and Mini Direct was nothing short of excellent, marking my first time using their services. The transition was smooth, thanks to Rupert, who was simply brilliant throughout the process. I discovered BMW and Mini Direct through Quick Car Finance, who were instrumental in finding me the perfect car. I would rate my overall experience a solid 4 out of 5. The only minor drawback was the lengthy journey from Stoke to Worcester, but it was a small price to pay for such a wonderful car and exceptional service. Highly recommended!"

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Aftersales from BMW & Mini Direct in response to The long journey was worth it

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"I wouldn't change anything 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so glad that I got my Mini Cooper from here. The car has been perfect since I drove it away in December! It was my first time visiting this dealership, and everyone was very polite when I arrived. They also made the process very fast and efficient. I don't think I would have changed anything.

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Aftersales from BMW & Mini Direct in response to I wouldn't change anything 😊

Thanks very much for your positive feedback

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"Returning customer"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After purchasing a car from here before, I knew that the team was great at providing me with all of the information I needed to drive away happy. After taking the Mini out on a test drive, I knew it was going to be a great car. I would happily return to this dealership in the future.

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Aftersales from BMW & Mini Direct in response to Returning customer

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Very knowledgeable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've only had the car for a week, so I don't want to jinx myself when I write this review. My golf has been great over the past couple of days! I really look forward to driving it whenever I need to go out. I know this dealership is mainly BWM and Mini specialists, but that didn't stop the team from giving me a large amount of information about my golf. Since I haven't had the car that long, I don't want to give top marks too early on.

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Aftersales from BMW & Mini Direct in response to Very knowledgeable

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"Spot on 💖"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first Mini, so I didn't know what to expect or have anything to compare it too, but it is spot on! I went for the Mini Countryman as I was looking for a slightly bigger car and it ticks all the boxes. I haven't had any issues with it yet (touch wood)

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Aftersales from BMW & Mini Direct in response to Spot on 💖

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Happy Happy Happy! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really enjoying my new Mini Cooper! I've had it for just over a month now and it runs great. It is a daily car as I use it mainly for work and I haven't had any issues as of yet. Rupert was the salesman who looked after me throughout the sales process and I couldn't be happier with his customer service! Unfortunately, he wasn't in when we picked up the car as he went on holiday, but everything went smoothly.

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Aftersales from BMW & Mini Direct in response to Happy Happy Happy!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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Dealership Information

Here at BMW & Mini Direct, we pride ourselves in our extensive range of second hand used cars in Worcester, Worcestershire.

Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.

Here at Mini Direct, we are renowned for our extremely high levels of customer service and have just been awarded HIGHLY RATED status by Autotrader for our Customer Service in 2020 & 2021.

We have also just received the HIGHLY COMMENDED award from Car Dealer Magazine in the Specialist Used Car Dealer category for 2021, and we are very proud to have been runners-up in a very highly contested category with dealers of all brands from across the UK.

We believe that we are the UK’s No 1 destination for quality used BMW’s & Mini’s and would love to welcome you down to see us soon.

The team has over 60 years of experience gained from working with some of the very best vehicle brands in the world, and pride themselves on making the journey from initial enquiry to driving off in your new car and beyond, a pleasurable and stress-free experience.

We don’t just sell BMW’s & Mini’s for a day to day job, we LOVE the brands, and all the team and family drive the cars, from our Mini courtesy car, to 840 Convertibles and X5’s and our new future classic Z3! We live & breathe the BMW & Mini brands and love to use our expertise and knowledge to help all of our customers find their perfect new car.

Free Delivery nationwide (Mainland UK)

We will answer all calls Mon - Sat from 09.00 - 22.00 (Viewing Times are different) 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2014

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
99 reviews4.9 out of 5 stars — Rated Excellent
Excellent
96
Very Good
3
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    BMW & Mini Direct
    Alcester Road
    Worcester
    Worcestershire
    WR7 4DB

    Get in touch

    01905 381000
    https://www.mini-direct.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    92%
    Percent of reviews responded to by this dealer

    Additional Information About BMW & Mini Direct

    Company Formed: 2014
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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