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93 reviews from our car dealer reviews community
Leave a review for BMW & Mini Direct
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93 reviews from our car dealer reviews community

Leave a review for BMW & Mini Direct
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"They went above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so glad I went to BMW & Mini Direct for my upgrade. I purchased the Mini Countryman, and it's brilliant; it gets me from A2B, and my dog loves going on road trips with me. I dealt with Lorraine, and she was an absolute diamond! Not only did she keep me updated throughout, but she even went the extra mile to pair my phone with the car. I know that if I need anything at all from them in the future, they would be more than happy to help.

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"Brilliant!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My family has always had Mini's; we have had five over the years, and when I was looking for one for myself, I stumbled upon BMW and Mini direct on AutoTrader.  I had seen lots while I was looking, and none of the ones I saw matched the ones at BMW and Mini Direct. The process was really quick; it only took me 1 week from making my inquiry to picking up the car. 

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Aftersales from BMW & Mini Direct in response to Brilliant!

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Ticks all of the boxes ✔️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A few years ago, I had a BMW, and I loved it, so when I recently sold my Porsche 911, I knew a BMW would be the closest thing to matching the Porsche's power. I was looking on Autotrader and saw BMW and Mini Direct had a 4 Series in stock, so I went to the dealership to make sure it was as perfect as it looked online. The staff at the dealership were really knowledgeable and did everything possible to help me. Now that I have had the car for a few weeks, I can confidently say it definitely keeps up with my Porsche and ticks all of my boxes.

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Aftersales from BMW & Mini Direct in response to Ticks all of the boxes ✔️

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"Lovely experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am extremely happy with my new Mini Countryman, thanks to BMW and Mini Direct! I was after a car that would get me from A2B without needing to worry about anything going wrong, so when my friend told me she had just bought from BMW and Min Direct and how amazing her experience was, I needed to see for myself. Sean from the dealership was lovely; he gave me a great price on the car I part exchanged. My experience was so pleasant and easy that I told my granddaughter to go down and have a look. 

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Aftersales from BMW & Mini Direct in response to Lovely experience

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"Best of both worlds!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been after a four-wheel-drive car that offered reliability and comfort. I researched the best options. I came across a YouTube video that showed the Land Rover Freelander, which seemed like it offered the best of both worlds. I found one at BMW and Mini Direct, and Rupert was phenomenal at getting everything sorted and any concerns I had. He made sure to spend the time explaining everything until I felt reassured. 

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Aftersales from BMW & Mini Direct in response to Best of both worlds!

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"No hard sales "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are very happy with our mini it is living up to all our expectations. The sales assistant was also faultless and he did an amazing job looking after me. No hard sales, it was a really relaxed environment and I was made to feel very welcome during the time I spent at this dealership.

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Aftersales from BMW & Mini Direct in response to No hard sales

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"Making car buying a breeze 💨"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

“Stepping into BMW and Mini Direct was like entering a realm of automotive excellence. Their approachability and professionalism are second to none, making the car-buying process a breeze. My latest acquisition, a Mini Cooper, is a testament to their commitment to quality. It’s more than just a car; it’s a joyride that brings a smile to my face every time I hit the road. A perfect score of 5 out of 5 stars doesn’t do justice to my satisfaction. BMW and Mini Direct, you’ve won me over yet again!”

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Aftersales from BMW & Mini Direct in response to Making car buying a breeze 💨

Thanks very much for your positive feedback

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"Absolutely faultless"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From beginning to end, the service from Lorraine at BMW & Mini Direct in Worcester has been absolutely faultless. I have no complaints whatsoever. She was a lovely lady who could not do enough to help me; she did not come across pushy at anytime during the sale, and she was always there to answer any of my questions or concerns that I had. A solid five-star experience.

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Aftersales from BMW & Mini Direct in response to Absolutely faultless

It’s always nice for the team to get positive feedback it what we strive for. Thank you

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"The long journey was worth it"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely delighted with my Mini. It’s been a joy to drive, and everything has been going smoothly. My experience with BMW and Mini Direct was nothing short of excellent, marking my first time using their services. The transition was smooth, thanks to Rupert, who was simply brilliant throughout the process. I discovered BMW and Mini Direct through Quick Car Finance, who were instrumental in finding me the perfect car. I would rate my overall experience a solid 4 out of 5. The only minor drawback was the lengthy journey from Stoke to Worcester, but it was a small price to pay for such a wonderful car and exceptional service. Highly recommended!"

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Aftersales from BMW & Mini Direct in response to The long journey was worth it

Thanks very much for your positive feedback. It means a great deal to us here. Very glad you’re happy. Look forward to seeing you in the future for another car.!!

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"I wouldn't change anything 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so glad that I got my Mini Cooper from here. The car has been perfect since I drove it away in December! It was my first time visiting this dealership, and everyone was very polite when I arrived. They also made the process very fast and efficient. I don't think I would have changed anything.

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Aftersales from BMW & Mini Direct in response to I wouldn't change anything 😊

Thanks very much for your positive feedback

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Dealership Information

Here at BMW & Mini Direct, we pride ourselves in our extensive range of second hand used cars in Worcester, Worcestershire.

Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.

Here at Mini Direct, we are renowned for our extremely high levels of customer service and have just been awarded HIGHLY RATED status by Autotrader for our Customer Service in 2020 & 2021.

We have also just received the HIGHLY COMMENDED award from Car Dealer Magazine in the Specialist Used Car Dealer category for 2021, and we are very proud to have been runners-up in a very highly contested category with dealers of all brands from across the UK.

We believe that we are the UK’s No 1 destination for quality used BMW’s & Mini’s and would love to welcome you down to see us soon.

The team has over 60 years of experience gained from working with some of the very best vehicle brands in the world, and pride themselves on making the journey from initial enquiry to driving off in your new car and beyond, a pleasurable and stress-free experience.

We don’t just sell BMW’s & Mini’s for a day to day job, we LOVE the brands, and all the team and family drive the cars, from our Mini courtesy car, to 840 Convertibles and X5’s and our new future classic Z3! We live & breathe the BMW & Mini brands and love to use our expertise and knowledge to help all of our customers find their perfect new car.

Free Delivery nationwide (Mainland UK)

We will answer all calls Mon - Sat from 09.00 - 22.00 (Viewing Times are different) 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2014

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
93 reviews5 out of 5 stars — Rated Excellent
Excellent
91
Very Good
2
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    BMW & Mini Direct
    Alcester Road
    Worcester
    Worcestershire
    WR7 4DB

    Get in touch

    01905 381000
    https://www.mini-direct.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About BMW & Mini Direct

    Company Formed: 2014
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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