68% Reviews
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16% Recommend
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25 reviews from our car dealer reviews community
Leave a review for Bocking Car Centre
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25 reviews from our car dealer reviews community

Leave a review for Bocking Car Centre
Leave a review
"Couple of aggressive thugs. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went with my mum to look at a car as I needed someone to run me round as I had no car of my own, the pair in the garage started as surley cockey and clever they thought I was a mug who could be pressured into a sale, I didn't feel safe but kept my cool as I wanted to spare my 60 yo mother any unpleasantness so I went through with a test drive, with no intention of buying, just so he couldn't accuse us of being timewasters. After a unpleasant short drive being patronised all the way up and down hermit hole hill, after parking up the owner came out and proceeded to tear a strip of me for blocking someone's drive which I told him several times wasn't me but he couldn't seem to take that in. I pretended I was going to enquire about the price of insurance just to get away, which they seemed to think strange and tried to tell me I could deal with that after I bought the car, the whole thing was bizarre. These men are a mixture of moronic thuggish and oddly ineffectual as they leave you just wanting to leave their presence and their premises. Never put yourselves in the hands of these knuckle dragging thugs.

"Worst Garage Ever "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

NEW garage name Valley View Car Centre , same old and greasy owner. Previous name Bocking Car Centre , worst garage ever. Stay well away

"Con merchant"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy anything from this con merchant. I only bought mine because I needed one desperately for work. I had to fork out 400 pounds for a new petrol tank two days after I had bought it ; rang him up . Surprise, surprise he'd gone on holiday but left his personal mobile behind 🤔 whoever does the the mot's must be taking a backhander because the REAL mechanic who sorted it said there's no way it could have been missed.Do NOT buy anything from him.

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+2 Found this review helpful
"Do not buy from this man"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spent 4500 on a car and 5 weeks later a week out of cover had to spend 1500 and nearly been killed on the motorway when the wheel nearly came off and dragged me over 3 lanes.

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+4 Found this review helpful

Jp in response to Do not buy from this man

Hi, I have similar experience with them. Any chance you could contact me please

"Avoid at all Costs!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle from Bocking Car Centre that lasted me 8 weeks and broke down. Although they give you a months warranty by law it is in fact 6 months. Spoke in regards to repair, manager didn’t give a hoot. Shocking! My Savings gone!

Rita in response to Avoid at all Costs!

Did you follow it up with trading standards? I think we should start a group and get this garage shut down. Sold me a death trap and is now giving is the runaround.

Jp in response to Avoid at all Costs!

I agree , let's get together and take him to the court. This is what I'm planning to do. So if anyone has some info or suggestions please contact me

"went to view his used cars yesterday."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WE called in to Bocking Car Centre to check the used stock on offer, I dont know why but I was feeling uncomfortable about buying from here so I went home and looked at reviews for this used car seller. WOW ! got to be the worst customer feedback ever, so that`s the end of that, got to look elsewhere.

"Rubbish"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car that I love from Bocking Car Centre but it's cost me nearly a grand to get it fixed.

"Helpful friendly service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a 3 series BMW that I had test driven beforehand at Bocking Car Centre, upon getting home I detected noise coming from the engine. It turned out to be the timing chain that was failing. The car was recovered by Bocking road garage and a full refund without quibble was issued to myself. My thanks to Bob for a smooth friendly service. Edit; The condition of the car was down to a previous owner not taking the car for bmw recalls, it was in no way attributable to the garage who imo are completely free of any blame.

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+0 Found this review helpful

Geoffrey Cole from Bocking Car Centre in response to Helpful friendly service

Thank you for taking the time to review our service. We apologise for what happened when you bought the vehicle and we are happy that you felt we dealt with this in a professional manner. We try our best to deal with customers as swiftly as we can to not inconvenience yourself too much. Once again your feedback is very helpful for us to proceed in the future.

"Finance still showing on car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This Time last year I bought a Mercedes CLK 320 from Bocking Car Centre, When I bought the Vehicle I was informed that there was nothing wrong with the car I travelled from Lanarkshire in Scotland to buy the car when I went to collect the car and pay the balance no one showed me around the car they took my money and just said it's out there, The car was filthy, the rear window heater wasn't working when I got home investigated further and I found that the rear SAM unit had burnt out now on the receipt for the car I noticed that they had stamped that anything electrical was not covered in their warranty to me that leads me to believe that they knew of the problem, and Because I was trying to sell the car I find out that there is finance still showing on the car. so anyone please beware and stay clear as they do not give a Sh*t

Ashley Cole from Bocking Car Centre in response to Finance still showing on car

Thank you for taking the time to give us some feedback. I’m sorry you feel you’ve had a bad experience. We’ve been in business for a number of years and we cater for a large number of customers a month, and we strive to provide the best used car buying service for all our customers. We take all feedback on board to help us improve.

Ashley Cole from Bocking Car Centre in response to Finance still showing on car

This vehicle was definitley not on finance.

"Glad I didnt buy from this dealer."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very interested in a Land Rover Feelander 2 Bocking Car Centre have on site, After I had read these reviews I decided that i would even go near the place to view the motor. I notice after every BAD (well they havent got any good ones really) reviews, they make no constructive replies, just the same uninterested replies if only to show they have read the reviews and couldnt care less. So I will save my money and go somewhere else that are really classed as dealers and not rip off merchants. Do read these reviews before visiting or handing over any money at all. (Henry. from Media Investigations)

Ashley Cole from Bocking Car Centre in response to Glad I didnt buy from this dealer.

Thank you for your comments, however this feedback would have been more constructive if you had visited our garage, it saddens us that the feedback put you off visiting. We address any concerns that our customers may have over the telephone or in person and try to resolve any issue that they may have.

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Dealership Information

West Yorkshire based Bocking Car Centre has a great choice of used cars in their Keighley based showroom. Renault, Audi and Vauxhall are just some of the makes that are included in their stock and the choice doesn't end there. If you are looking for a car in the West Yorkshire area then Bocking Car Centre might be a great place to start. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
25 reviews1.6 out of 5 stars — Rated Poor
Excellent
4
Very Good
0
Average
0
Poor
5
Terrible
16

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  • Contact Information

    Address

    Bocking Car Centre
    Myrtle Terrace
    Keighley
    West Yorkshire
    BD22 9AJ

    Get in touch

    07708 894190
    http://www.bocking-carcentre.co.uk

    Opening times

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    Dealership Statistics

    16%
    Would recommend this dealer to family and friends
    68%
    Percent of reviews responded to by this dealer

    Additional Information About Bocking Car Centre

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