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made the phone call , spoke to dave, told me car was excellent inside and out, payed £100.00 returnable deposit as long as I turned up to view, drove a 260 mile round trip only to find the kia car grimed in filth all on the inside, rear wiper seized up, 3in rotted hole in the top of tailgate door, asked for my money back, told me its none refundable, should of looked at reviews, needs shutting down.
Put a deposit on a car and travelled the next day to view it. Liked the car but there were a few issues that i wasn't happy with, so after many phone calls to qualified mechanics I decided not to buy the car. I asked for my deposit back but the Salesman said that it was non refundable as he had taken the car out of stock (less than 24 hours) and that he had explained this on the phone. I said that I had been under the impression that the deposit would not be paid back if I didn't turn up. The salesman stated that he had made it quite clear that I wouldn't get the money back and said the he'd had this problem before, which made me think that he is not communicating his side of the contract at all well. Should of read the reviews first........ Lesson learnt
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Refused to listen when i went back with my car due to an oil leak and walked away from me. Refused to accept 30 day right to reject. Finally agreed to pay for oil leak when my mechanic called him. 3 weeks after i have now had to pay £350 to get the car road worthy, and still to pay out for more. Zero customer service skills and wont acknowledge his 1 month warranty. Do not buy from this man.
Owner of Bocking Car Centre is an absolute disgrace. He takes your money, sells you a car that has a mountain of issues. He dishonors the warranty. I have never come across such untrustworthy despicable behavior. This garage should be shut down and reported to rouge traders.
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Wish I had checked reviews online about Bocking Car Centre before I bought... Hundreds of pounds of faults discovered in the month after buying, to which the garage contributed only a very small fraction. Avoid Bocking Car Centre.
Only ever bought one car from Bocking Car Centre! Never would go no where near again! Terrible car, barely got 500 miles out it before it went dead on us and couldn't be repaired locally, was gunna cost more than the car was worth! Thought it cud of been a one off but looking at reviews on here, clearly not!
Just bought a navara outlaw,great service from Geoff,will defiantly go back again...
Saw a car from this place on eBay , sent msg for details ie mileage as none on advert. Rang no an hour later after no msg reply was told mileage 150k. Drove over to them to view car, sales man mentioned about 3 times about molar at 150k , only opened car to look at inside , stood on side of car with arms folded with the keys in his hand , not started it or nothing. Because I need car I decided to pay deposit of £100 to collect it on Sunday . Next day rang my mechanic and gave him reg no to check details of car ie advisories of last MOT etc. I was informed by my mechanic I might want to reconsider buying this car from this dealer as mileage in May at last mot was 198k. Immediately I rang this place to cancel this sale as I was misinformed about the mileage , I was accused of actually taking the car for a test drive and seem the mileage which clearly didn't happen , and now refuse to refund my £100 deposit . I'm emailed Keighley News and Bradford Telegragh & Argus and I will have this published ! These thieving liars, robbing vulnerable folk from their hard earned cash , I'm going to do everything legally to get my money back !!
I would just like to share this the following. The owner of the Bocking car centre is Geoffrey Cole who also owns the Bocking 4x4 centre Ltd which on the 1st of March this year was made insolvent so that he could avoid paying a lawful debt. This information is freely available on the companies house website.
AVOID!!!!! The sales team at Bocking Car Centre were absolutely disgusting, worst customer service I have ever received. I came very interested in the car but the salesmen literally fobbed me off. Good thing I left it, did a Hpi check on the car and they had even misled about the number of previous owners.
West Yorkshire based Bocking Car Centre has a great choice of used cars in their Keighley based showroom. Renault, Audi and Vauxhall are just some of the makes that are included in their stock and the choice doesn't end there. If you are looking for a car in the West Yorkshire area then Bocking Car Centre might be a great place to start.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Bocking Car Centre
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