80% Reviews
replied to
19% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


21 reviews from our car dealer reviews community
Leave a review for Bocking Car Centre
Leave a review

21 reviews from our car dealer reviews community

Leave a review for Bocking Car Centre
Leave a review
"Avoid at all Costs!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle from Bocking Car Centre that lasted me 8 weeks and broke down. Although they give you a months warranty by law it is in fact 6 months. Spoke in regards to repair, manager didn’t give a hoot. Shocking! My Savings gone!

Rita in response to Avoid at all Costs!

Did you follow it up with trading standards? I think we should start a group and get this garage shut down. Sold me a death trap and is now giving is the runaround.

"went to view his used cars yesterday."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WE called in to Bocking Car Centre to check the used stock on offer, I dont know why but I was feeling uncomfortable about buying from here so I went home and looked at reviews for this used car seller. WOW ! got to be the worst customer feedback ever, so that`s the end of that, got to look elsewhere.

"Rubbish"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car that I love from Bocking Car Centre but it's cost me nearly a grand to get it fixed.

"Helpful friendly service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a 3 series BMW that I had test driven beforehand at Bocking Car Centre, upon getting home I detected noise coming from the engine. It turned out to be the timing chain that was failing. The car was recovered by Bocking road garage and a full refund without quibble was issued to myself. My thanks to Bob for a smooth friendly service. Edit; The condition of the car was down to a previous owner not taking the car for bmw recalls, it was in no way attributable to the garage who imo are completely free of any blame.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Geoffrey Cole from Bocking Car Centre in response to Helpful friendly service

Thank you for taking the time to review our service. We apologise for what happened when you bought the vehicle and we are happy that you felt we dealt with this in a professional manner. We try our best to deal with customers as swiftly as we can to not inconvenience yourself too much. Once again your feedback is very helpful for us to proceed in the future.

"Finance still showing on car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This Time last year I bought a Mercedes CLK 320 from Bocking Car Centre, When I bought the Vehicle I was informed that there was nothing wrong with the car I travelled from Lanarkshire in Scotland to buy the car when I went to collect the car and pay the balance no one showed me around the car they took my money and just said it's out there, The car was filthy, the rear window heater wasn't working when I got home investigated further and I found that the rear SAM unit had burnt out now on the receipt for the car I noticed that they had stamped that anything electrical was not covered in their warranty to me that leads me to believe that they knew of the problem, and Because I was trying to sell the car I find out that there is finance still showing on the car. so anyone please beware and stay clear as they do not give a Sh*t

Ashley Cole from Bocking Car Centre in response to Finance still showing on car

Thank you for taking the time to give us some feedback. I’m sorry you feel you’ve had a bad experience. We’ve been in business for a number of years and we cater for a large number of customers a month, and we strive to provide the best used car buying service for all our customers. We take all feedback on board to help us improve.

Ashley Cole from Bocking Car Centre in response to Finance still showing on car

This vehicle was definitley not on finance.

"Glad I didnt buy from this dealer."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very interested in a Land Rover Feelander 2 Bocking Car Centre have on site, After I had read these reviews I decided that i would even go near the place to view the motor. I notice after every BAD (well they havent got any good ones really) reviews, they make no constructive replies, just the same uninterested replies if only to show they have read the reviews and couldnt care less. So I will save my money and go somewhere else that are really classed as dealers and not rip off merchants. Do read these reviews before visiting or handing over any money at all. (Henry. from Media Investigations)

Ashley Cole from Bocking Car Centre in response to Glad I didnt buy from this dealer.

Thank you for your comments, however this feedback would have been more constructive if you had visited our garage, it saddens us that the feedback put you off visiting. We address any concerns that our customers may have over the telephone or in person and try to resolve any issue that they may have.

"ARROGANT MAN!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BAD SERVICE, BAD CAR, TAKES YOUR MONEY AND DOESN'T WANT TO KNOW ABOUT ANY ISSUES. AVOID BOCKING CAR CENTRE AND MAKE SURE YOU READ REVIEWS PRIOR TO ANY PURCHASE.

Dave Johnson from Bocking Car Centre in response to ARROGANT MAN!!!

We are saddened to read the disappointment that your experience of our garage was not what you envisaged and we apologise for this. We both encourage and welcome customer feedback which is extremely valuable for us to maintain customer satisfaction.

"I’m glad I didn’t read reviews first"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m glad I didn’t take notice to the reviews. Thanks Bocking for a lovely car, good service and a most pleasant experience

Geoff Cole from Bocking Car Centre in response to I’m glad I didn’t read reviews first

Firstly we would like to take this opportunity to thank you for taking the time to share your review. We are pleased you chose our garage to purchase the vehicle.

"BMW 630i "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My third car from Bocking Car Centre. Once again a great car at a good price from a friendly local garage would highly recommend.

Geoff Cole from Bocking Car Centre in response to BMW 630i

Your kind compliments and valued custom are gratefully received. Thank you

"Bad dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just brought a nissan pathfinder from Bocking Car Centre, I got told by my local garage that shouldn't be on the road so take back to them for refund and 10 minutes later they put back on on forecourt for sale.

Geoff Cole from Bocking Car Centre in response to Bad dealer

Thank you for your comment. We are glad to know you are happy with your refund. We are in the process of rectifying any problems you had with the vehicle.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

West Yorkshire based Bocking Car Centre has a great choice of used cars in their Keighley based showroom. Renault, Audi and Vauxhall are just some of the makes that are included in their stock and the choice doesn't end there. If you are looking for a car in the West Yorkshire area then Bocking Car Centre might be a great place to start. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews1.7 out of 5 stars — Rated Poor
Excellent
4
Very Good
0
Average
0
Poor
5
Terrible
12

Add Review


Contact Information

Address

Bocking Car Centre
Myrtle Terrace
Keighley
West Yorkshire
BD22 9AJ

Get in touch

07708 894190
http://www.bocking-carcentre.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

19%
Would recommend this dealer to family and friends
80%
Percent of reviews responded to by this dealer

Additional Information About Bocking Car Centre

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more