94% Reviews
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17% Recommend
to friend


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17 reviews from our car dealer reviews community
Leave a review for Bocking Car Centre

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17 reviews from our car dealer reviews community

Leave a review for Bocking Car Centre
Click on the stars to start your review
"Finance still showing on car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This Time last year I bought a Mercedes CLK 320 from Bocking Car Centre, When I bought the Vehicle I was informed that there was nothing wrong with the car I travelled from Lanarkshire in Scotland to buy the car when I went to collect the car and pay the balance no one showed me around the car they took my money and just said it's out there, The car was filthy, the rear window heater wasn't working when I got home investigated further and I found that the rear SAM unit had burnt out now on the receipt for the car I noticed that they had stamped that anything electrical was not covered in their warranty to me that leads me to believe that they knew of the problem, and Because I was trying to sell the car I find out that there is finance still showing on the car. so anyone please beware and stay clear as they do not give a Sh*t

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+0 Found this review helpful

Ashley Cole from Bocking Car Centre in response to Finance still showing on car

Thank you for taking the time to give us some feedback. I’m sorry you feel you’ve had a bad experience. We’ve been in business for a number of years and we cater for a large number of customers a month, and we strive to provide the best used car buying service for all our customers. We take all feedback on board to help us improve.

Ashley Cole from Bocking Car Centre in response to Finance still showing on car

This vehicle was definitley not on finance.

"Glad I didnt buy from this dealer."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very interested in a Land Rover Feelander 2 Bocking Car Centre have on site, After I had read these reviews I decided that i would even go near the place to view the motor. I notice after every BAD (well they havent got any good ones really) reviews, they make no constructive replies, just the same uninterested replies if only to show they have read the reviews and couldnt care less. So I will save my money and go somewhere else that are really classed as dealers and not rip off merchants. Do read these reviews before visiting or handing over any money at all. (Henry. from Media Investigations)

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+0 Found this review helpful

Ashley Cole from Bocking Car Centre in response to Glad I didnt buy from this dealer.

Thank you for your comments, however this feedback would have been more constructive if you had visited our garage, it saddens us that the feedback put you off visiting. We address any concerns that our customers may have over the telephone or in person and try to resolve any issue that they may have.

"ARROGANT MAN!!!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BAD SERVICE, BAD CAR, TAKES YOUR MONEY AND DOESN'T WANT TO KNOW ABOUT ANY ISSUES. AVOID BOCKING CAR CENTRE AND MAKE SURE YOU READ REVIEWS PRIOR TO ANY PURCHASE.

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+0 Found this review helpful

Dave Johnson from Bocking Car Centre in response to ARROGANT MAN!!!

We are saddened to read the disappointment that your experience of our garage was not what you envisaged and we apologise for this. We both encourage and welcome customer feedback which is extremely valuable for us to maintain customer satisfaction.

GET A CAR FINANCE QUOTE TODAY!

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"I’m glad I didn’t read reviews first"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m glad I didn’t take notice to the reviews. Thanks Bocking for a lovely car, good service and a most pleasant experience

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+0 Found this review helpful

Geoff Cole from Bocking Car Centre in response to I’m glad I didn’t read reviews first

Firstly we would like to take this opportunity to thank you for taking the time to share your review. We are pleased you chose our garage to purchase the vehicle.

"BMW 630i "
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My third car from Bocking Car Centre. Once again a great car at a good price from a friendly local garage would highly recommend.

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+0 Found this review helpful

Geoff Cole from Bocking Car Centre in response to BMW 630i

Your kind compliments and valued custom are gratefully received. Thank you

"Bad dealer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just brought a nissan pathfinder from Bocking Car Centre, I got told by my local garage that shouldn't be on the road so take back to them for refund and 10 minutes later they put back on on forecourt for sale.

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+0 Found this review helpful

Geoff Cole from Bocking Car Centre in response to Bad dealer

Thank you for your comment. We are glad to know you are happy with your refund. We are in the process of rectifying any problems you had with the vehicle.

"arrigent money grabbing robbers"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

made the phone call , spoke to dave, told me car was excellent inside and out, payed £100.00 returnable deposit as long as I turned up to view, drove a 260 mile round trip only to find the kia car grimed in filth all on the inside, rear wiper seized up, 3in rotted hole in the top of tailgate door, asked for my money back, told me its none refundable, should of looked at reviews, needs shutting down.

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+6 Found this review helpful

Dave in response to arrigent money grabbing robbers

Worst garage ever. Swerve.

Geoff Cole from Bocking Car Centre in response to arrigent money grabbing robbers

May we take this opportunity to sincerely apologise regarding the miscommunication for the non refundable deposit £100,. Deposits are none refundable. Our information and details are clearly displayed on our various websites and on our adverts for our buyers to make informed choices prior to purchase. With all prices of vehicles being reflective of the quality.

"Beware"
1.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put a deposit on a car and travelled the next day to view it. Liked the car but there were a few issues that i wasn't happy with, so after many phone calls to qualified mechanics I decided not to buy the car. I asked for my deposit back but the Salesman said that it was non refundable as he had taken the car out of stock (less than 24 hours) and that he had explained this on the phone. I said that I had been under the impression that the deposit would not be paid back if I didn't turn up. The salesman stated that he had made it quite clear that I wouldn't get the money back and said the he'd had this problem before, which made me think that he is not communicating his side of the contract at all well. Should of read the reviews first........ Lesson learnt

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+7 Found this review helpful

Geoff Cole from Bocking Car Centre in response to Beware

Please accept our apologises for the confusion and inconvenience, for the non refundable deposit £100,. Deposits of £100 are none refundable. Our information and details are clearly displayed on our various websites and on our adverts for our buyers to make informed choices prior to purchase. With all prices of vehicles being reflective of the quality.

"Appalling service"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Refused to listen when i went back with my car due to an oil leak and walked away from me. Refused to accept 30 day right to reject. Finally agreed to pay for oil leak when my mechanic called him. 3 weeks after i have now had to pay £350 to get the car road worthy, and still to pay out for more. Zero customer service skills and wont acknowledge his 1 month warranty. Do not buy from this man.

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+9 Found this review helpful

Geoff Cole from Bocking Car Centre in response to Appalling service

Firstly i would like to thank you for your feedback. We both encourage and welcome customer feedback which is extremely valuable for us to maintain customer satisfaction. We are sorry that after trying to rectify the situation that you are not satisfied and take all your comments on board..

"Terrible service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Owner of Bocking Car Centre is an absolute disgrace. He takes your money, sells you a car that has a mountain of issues. He dishonors the warranty. I have never come across such untrustworthy despicable behavior. This garage should be shut down and reported to rouge traders.

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+13 Found this review helpful

Geoff Cole from Bocking Car Centre in response to Terrible service

Please accept our apologises for the service you feel you have encountered here, Our staff here try to maintain a good customer service level for all our customers and will take your comments on board.

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Dealership Information

West Yorkshire based Bocking Car Centre has a great choice of used cars in their Keighley based showroom. Renault, Audi and Vauxhall are just some of the makes that are included in their stock and the choice doesn't end there. If you are looking for a car in the West Yorkshire area then Bocking Car Centre might be a great place to start. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews1.7 out of 5 stars — Rated Poor
Excellent
3
Very Good
0
Average
0
Poor
4
Terrible
10

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Contact Information

Address

Bocking Car Centre
Myrtle Terrace
Keighley
West Yorkshire
BD22 9AJ

Get in touch

07708 894190
http://www.bocking-carcentre.co.uk

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Dealership Statistics

17%
Would recommend this dealer to family and friends
94%
Percent of reviews responded to by this dealer

Additional Information About Bocking Car Centre

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