Cargiant reviews, London
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168 reviews from our car dealer reviews community
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168 reviews from our car dealer reviews community

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"CAR GIANT big no must read full "
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

CAR GIANT big no must read full of you love your family and care about safety. With my recent purchase with car giant I would warn everyone to think million times before visiting this dealer.  Within one hour of my purchase I had my brake failure and all sorts of mechanical warning starting flashing on screen.  I was lucky, i got away with by applying hand brakes and do what ever I could to save my life. Returned the vehicle back to car giant and their mechanical team came back with no fault.  But instead they found brakes pad off and need lifting and they gave that repair as name of "goodwill gesture" They failed to: 1.Provide me with initial investigation reports upon several request .  2.Provide me initial 150 + checkpoint reports. They sold an unfit car to end user. Their after sales team will never accept any fault and will reject the return. Instead they will suggest you to go through legal process as they did in mine.  Their sales team are very expert in selling cars which had issues to customer who are confused buying the car with least knowledge. I am now in process of contacting RCJ and legal action.  In nutshell they don't care about you or your money , your life , your safety as soon the vehicle is sold and out of their premise they will say it's bye bye job done and die or live they don't care.

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"So far so Good!"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend Cargiant. The Dealership was knowledgeable and helpful and all the people that worked there are good. In the last couple of days I've had a couple of issues with the car however I've not yet contacted them about it as I've been busy. I'm hoping the aftercare is good too!

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"good dealership!"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

overall was a good dealership, couple of miner issues along the way like being offered significantly less than everywhere else for my PX also wasn't Described 100% correctly.

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"A great car supermarket"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was amazed at the size of Cargiant. The choice and range of cars available is superb. I was served by a very polite and knowledgable salesman. I was trading in my old car and was given a fair price for it by another polite and helpful guy. And when I came along to collect, the whole process went very smoothly. I'll definitely be back for another vehicle in a few years! great place, great price.

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"Great service"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really liked the friendliness of staff.

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"Great service!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband had been looking a car passed two weeks so his cousin suggested cargiant they both went to the show room they actually found what they were looking for amazing place, amazing and helpful staff the staff answered all our question and queries. This was my husband's first time visiting cargiant overall the whole experience was excellent but one thing I do suggest that please plan your day well as this place is busy and very time-consuming. I will be recommending cargiant to all my friends and family.

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"Great customer service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a great experience searching for my 2nd car. The sales team were very knowledgeable and professional throughout the process. Highly recommend Cargiant!

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"Excellent Experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been researching for a long while for the type of vehicle I wished to purchase and my first visit to Cargiant gave me the opportunity to test drive a couple of vehicle, from the great range of choice of the vehicles on offer. On my second visit, a month later to purchase a vehicle, the staff remembered my name and ushered me around the various sections of Cargiant and within a few short hours, I had the vehicle of my choice, which I was really satisfied and a passing comment said to me from the security guard on leaving "that car really suits you Sir". My Financial pass was not all that great, but the finance team made me feel welcome and after a few questions, received a handshake and a greeting smile that I was successful in acquiring the Finance package needed to purchase the Vehicle of my choice. Excellent experience.

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"Pleasant and successful visit "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On arrival we were greeted by friendly staff who were helpful in pointing us in the right direction for the cars we were looking for. When we went in to request to test drive a car we were dealt with straight away and there was no waiting around. After finding my perfect car at an amazing price we were given a slot to collect the car, we had access to computers and printers and the onsite cafe was ideal for getting some lunch. On collection of the car we asked if there was any chance of collecting earlier and we were seen to straight away. All staff were so helpful and efficient, there was no pressure just advice. We came away happy and delighted with a lovely car for brilliant value.

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"car giant"
5 out of 5 stars See
Dealer's knowledgeable
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Great selection of cars, good prices and helpful staff

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Dealership Information

Cargiant in London was established in 1977 and is one of the worlds largest used car dealerships. An award winning car dealer, Cargiant has around 7000 cars onsite, including 36 different brands and a whopping 280 models meaning you really are going to find what you are looking for.

What really stands Cargiant apart from other car dealers across the UK is their multipoint safety check, where over 13 acres of land, 80 inspection ramps and 150 skilled mechanics you can be confident this second hand car dealer has taken every measure possible to ensure the car you are buying has been comprehensively checked before you make that purchase. Further services such as Finance, AA Warranty (MBI) and Part Exchange can be found at Cargiant.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1977

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
168 reviews3.9 out of 5 stars — Rated Very Good
Excellent
99
Very Good
31
Average
8
Poor
20
Terrible
10

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Contact Information

Address

Cargiant
Gateway Industrial Estate Hythe Road
London
Greater London
NW10 6RJ

Get in touch

020 8969 5511
http://www.cargiant.co.uk

Opening times

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Dealership Statistics

78%
Would recommend this dealer to family and friends
80%
Thought the dealer was knowledgeable and helpful
77%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Cargiant

Company Formed: 1977
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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