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236 reviews from our car dealer reviews community
Leave a review for Cargiant

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236 reviews from our car dealer reviews community

Leave a review for Cargiant
Click on the stars to start your review
"Car Giant is the best"
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You always gt good cars with Car Giant.

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"Great "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cargiant is a great place to buy a car.

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"Many thanks for the car "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good customer service at CarGiant. Many thanks.

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"Just perfect!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was always looking to buy from Cargiant simply because of the price, in the end they had the perfect vehicle in stock but what surprised me the most was the genuine 100% perfect customer service I received. They will most definitely be my first port of call next time as well.

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"Great service!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Many thanks CarGiant and God bless the whole company.

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"Avoid this treble dealership "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst customer service been pushed about between Cargiant and the finance company to get the refund back yet Cargiant sold us faulty vehicle with questionable vehicle inspection report. Have reported to Trading Standards as we Are still under the 30 days period by law under the consumer rights act 2015.

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+1 Found this review helpful
"Great service, massive selection"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We came to CarGiant with our 8 month old baby and your staff were lovely, from the guys on the gates to the sales team, really helpful and friendly.

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"10 stars!!!!!!!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No places like car gigant!!!! Super, professional and amazing staff and massive place where they really take care of u!

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"Avoid at all costs"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Astra from CarGiant in July and could not recommend them less. Prior to paying for the car, I paid for CarGiant to undertake a full service to give me full confidence there were no problems with the car. I was therefore shocked when no less than three warning lights came on during my journey home from them, with the car jolting the entire way. I asked them to collect the car and was told they only collect cars which are not roadworthy. After a couple of weeks, they relented and collected the car. A few days later they phoned to let me know how my car's repair was progressing, despite me making it clear I wanted a refund, which I was entitled to under the Consumer Rights Act. When they said electrical and mechanical faults were not covered under this Act, I had to point out that neither 'electrical' nor 'mechanical' are words mentioned in the Consumer Rights Act. They will try anything not to give you a refund. After they knew I was going to enforce my legal right to a refund, I was asked to return the logbook and service book by post. Comically, they managed to lose this internally and refused to provide a refund until the postgirl returned from holiday, even though I had proof they had signed for my documents. Eventually, they found it and processed a refund, for £200! Now, over two months later being without a car, I have a full refund. At no point was there an apology or offer of compensation from CarGiant, the onus was always on me to push this through, via tens of emails and phone calls. Avoid at all costs.

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"Such a pleasant lot of people"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Such a pleasant lot of people at CarGiant.

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Dealership Information

Cargiant in London was established in 1977 and is one of the worlds largest used car dealerships. An award winning car dealer, Cargiant has around 7000 cars onsite, including 36 different brands and a whopping 280 models meaning you really are going to find what you are looking for.

What really stands Cargiant apart from other car dealers across the UK is their multipoint safety check, where over 13 acres of land, 80 inspection ramps and 150 skilled mechanics you can be confident this second hand car dealer has taken every measure possible to ensure the car you are buying has been comprehensively checked before you make that purchase. Further services such as Finance, AA Warranty (MBI) and Part Exchange can be found at Cargiant.

Deals in: Cars, 4x4s
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1977

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
236 reviews4.1 out of 5 stars — Rated Very Good
Excellent
158
Very Good
32
Average
9
Poor
22
Terrible
15

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Contact Information

Address

Cargiant
White City 44-45 Hythe Road
Gateway Industrial Estate
London
Greater London
NW10 6RS

Get in touch

020 8969 5511
http://www.cargiant.co.uk

Opening times

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Dealership Statistics

81%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Cargiant

Company Formed: 1977
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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