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202 reviews from our car dealer reviews community
Leave a review for Cargiant

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202 reviews from our car dealer reviews community

Leave a review for Cargiant
Click on the stars to start your review
"Very pleased with my car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This time I am quite pleased with my choice and the time spent to collect is much quicker than my previous experiences since 2010 I have been dealing with Cargiant.

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"Fantastic service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car Giant is brilliant and have now just purchased my third car from them last week. My Daughter has bought from them three times, my son in law and I recommended a friend who bought her new car just before Christmas. So much choice to choose from, for all budgets. Get a part exchange figure. Helps you budget. I booked a test drive online, had email confirmation and a text on the day. Arrived and was seen by Khalid in sale area A who then saw me through the whole process from start to finish. I looked around the car and its in perfect condition inside and out. Went for a test drive and fell in love. Put a deposit down and arranged for the supaguard to be applied and the AA extra warranty. Very pleased with the price and I feel i got a fantastic car with so little trouble. I would always go back to car giant in the future for peace of mind. Thank you Car Giant.

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"Great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a car from car giant for the 3rd time, and as always, impeccable service from start to finish. Would highly recommend

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"Great 1st time experience "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an amazing experience till my car got booked into wrong slot but they dealt with it as fast as they could and I did take my car home the same day..

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"Purchased great mercedes"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes last week, it was great value. It’s been for a health check and service at the main dealer and all is as it should be. The team were very helpful, I test drove the car late at night and viewed it again the next day. All in all great service.

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"Excellent choice. Great customer service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing choice of cars! Everyone we dealt with was friendly and professional. So far so good with the vehicle - very pleased with it. Would recommend Cargiant.

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"Great Service ! As always "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales adviser James K. was very helpful , very knowledgeable and made the whole experience enjoyable He has a really positive attitude and very good approach to dealing with his customers and I can only imagine he is one of the best sales advisers available. overall James charismatic personality set a positive tone for the whole car giant experience . Second car from car giant now , great service great range of cars and I will always return .

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"Excellent Value & Good Customer Service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall really happy with the service I received from Cargiant. The value for money on offer is superb. The only small gripe was the car could have been a tad cleaner when I collected it, but would definitely recommend and use again.

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"April car buyer! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this dealership in April. The Audi was in good condition and cant say I had any issues. Bearing this in mind I would recommend them..

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"Stay away. No as good any more."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away from Car Giant. No as good any more. Go to your local dealer. He will be more considered and flexible. They say we check our vehicles properly, but they don’t. I purchased a vehicle from car giant, a Nissan Juke 2014 (£10500). A week after having it at home I put the windows down for the first time and heard a noise in front. I take it to my mechanic just for a scan and nothing turn up regarding the noise but did returned 4 fault codes related to other things. Meaning Car Giant never even connected a computer on this car to even check if there were any issues with it before posting it for sale. I called them and said under the consumer act (no even 2 weeks since I purchase it so I can definitely returned as faulty) plus with the noise in front and the fault codes enough to return this vehicle. I spent 2h with the after sales fighting 3 different people and they kept telling me there was nothing wrong with the car and I couldn’t return it or even try to swap for another vehicle. They even suggested lets take it to a Nissan main dealer to scan and to full checks probably after they went and deleted al the codes and fixed the problems. Meaning nothing to find at this point. Making me look stupid. They forced me to keep a faulty car and they said there were no error codes either meaning someone actually cleared the problems and they started saying they were never there. So I was not allowed even that I had it only for less than 2 weeks to try and swap for another option or get a refund. Everything they did was towards me keeping it. Expensive, bad customer service, hide information from you, no flexible or understandable and force you their way or no way. No even when you are protected by the law they care and you end with no proof and your word against their word. Having to spent so much money on apparently for piece in mind and ending with so much trouble, fighting to get your rights, been dismissed, lie to and played with. You pay to not have such things from Cargiant as they are apparently the largest and the best and you end with a lot of issues and bureaucracy that will do anything to not give you a refund or any positive options but to keep what you purchase not matter what. You don’t pay that amount of money to then having to fix the car already 10 days later.

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Dealership Information

Cargiant in London was established in 1977 and is one of the worlds largest used car dealerships. An award winning car dealer, Cargiant has around 7000 cars onsite, including 36 different brands and a whopping 280 models meaning you really are going to find what you are looking for.

What really stands Cargiant apart from other car dealers across the UK is their multipoint safety check, where over 13 acres of land, 80 inspection ramps and 150 skilled mechanics you can be confident this second hand car dealer has taken every measure possible to ensure the car you are buying has been comprehensively checked before you make that purchase. Further services such as Finance, AA Warranty (MBI) and Part Exchange can be found at Cargiant.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1977

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
202 reviews4 out of 5 stars — Rated Very Good
Excellent
129
Very Good
31
Average
8
Poor
21
Terrible
13

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Contact Information

Address

Cargiant
Gateway Industrial Estate Hythe Road
London
Greater London
NW10 6RJ

Get in touch

020 8969 5511
http://www.cargiant.co.uk

Opening times

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Dealership Statistics

80%
Would recommend this dealer to family and friends
82%
Thought the dealer was knowledgeable and helpful
78%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Cargiant

Company Formed: 1977
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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