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194 reviews from our car dealer reviews community
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194 reviews from our car dealer reviews community

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"April car buyer! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this dealership in April. The Audi was in good condition and cant say I had any issues. Bearing this in mind I would recommend them..

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"Stay away. No as good any more."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away from Car Giant. No as good any more. Go to your local dealer. He will be more considered and flexible. They say we check our vehicles properly, but they don’t. I purchased a vehicle from car giant, a Nissan Juke 2014 (£10500). A week after having it at home I put the windows down for the first time and heard a noise in front. I take it to my mechanic just for a scan and nothing turn up regarding the noise but did returned 4 fault codes related to other things. Meaning Car Giant never even connected a computer on this car to even check if there were any issues with it before posting it for sale. I called them and said under the consumer act (no even 2 weeks since I purchase it so I can definitely returned as faulty) plus with the noise in front and the fault codes enough to return this vehicle. I spent 2h with the after sales fighting 3 different people and they kept telling me there was nothing wrong with the car and I couldn’t return it or even try to swap for another vehicle. They even suggested lets take it to a Nissan main dealer to scan and to full checks probably after they went and deleted al the codes and fixed the problems. Meaning nothing to find at this point. Making me look stupid. They forced me to keep a faulty car and they said there were no error codes either meaning someone actually cleared the problems and they started saying they were never there. So I was not allowed even that I had it only for less than 2 weeks to try and swap for another option or get a refund. Everything they did was towards me keeping it. Expensive, bad customer service, hide information from you, no flexible or understandable and force you their way or no way. No even when you are protected by the law they care and you end with no proof and your word against their word. Having to spent so much money on apparently for piece in mind and ending with so much trouble, fighting to get your rights, been dismissed, lie to and played with. You pay to not have such things from Cargiant as they are apparently the largest and the best and you end with a lot of issues and bureaucracy that will do anything to not give you a refund or any positive options but to keep what you purchase not matter what. You don’t pay that amount of money to then having to fix the car already 10 days later.

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"Sold Me A Faulty Car. AVOID THIS COMPANY"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially a good experience with CarGiant, however, quickly after purchase I realised the vehicle had some major faults which were not disclosed to me. An initial repair failed and I rejected the vehicle under consumer rights act. CG is saying that they are not accepting a return and thus are breaking consumer rights law. Shows how quickly they go from a good company to a bad company as soon as they take your money. Avoid this company!!

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"Happy "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Everything went really well at Cargiant, The transaction went smoothly and i'm happy with the Ford I bought! This dealership is one I would definitely recommend!

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"Best customer services "
5 out of 5 stars See
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From beginning to end cargiant have been amazing. They have a fantastic selection at fantastic prices and they don't under value for part exchange. Couldn't imagine buying from anyone else now

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"Great place to buy your next car!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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Enjoyable experience making my car purchase from CarGiant – polite, efficient, superb value with no pressure selling - CarGiant have set themselves above any other used car dealerships with their amazing range of vehicles and quality of service.

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"Great experience !"
5 out of 5 stars See
Dealer's knowledgeable
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Friend, fast, fabulous and foremost a great experience from the beginning to end, very efficient and knowledgeable staff, great quality cars and nice to have all sorted in the same day!

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"Great experience at Car Giant"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Huge variety of cars at Cargiant making it a very efficient use of time. Super friendly team who are happy to help. Test drive was very good.

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"Great service"
4.8 out of 5 stars See
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Brought my polo from here Michal, was great and friendly and would recommend people buying their next car from car giant.

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"Got the car I wanted, easy process "
4.8 out of 5 stars See
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I visited car giant on 3 occasions, overall there is a good range of cars to select from and something available for most budgets.

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Dealership Information

Cargiant in London was established in 1977 and is one of the worlds largest used car dealerships. An award winning car dealer, Cargiant has around 7000 cars onsite, including 36 different brands and a whopping 280 models meaning you really are going to find what you are looking for.

What really stands Cargiant apart from other car dealers across the UK is their multipoint safety check, where over 13 acres of land, 80 inspection ramps and 150 skilled mechanics you can be confident this second hand car dealer has taken every measure possible to ensure the car you are buying has been comprehensively checked before you make that purchase. Further services such as Finance, AA Warranty (MBI) and Part Exchange can be found at Cargiant.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1977

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
194 reviews4 out of 5 stars — Rated Very Good
Excellent
121
Very Good
31
Average
8
Poor
21
Terrible
13

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Contact Information

Address

Cargiant
Gateway Industrial Estate Hythe Road
London
Greater London
NW10 6RJ

Get in touch

020 8969 5511
http://www.cargiant.co.uk

Opening times

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Dealership Statistics

79%
Would recommend this dealer to family and friends
81%
Thought the dealer was knowledgeable and helpful
78%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Cargiant

Company Formed: 1977
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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