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60 reviews from our car dealer reviews community
Leave a review for Carpoint Of Peterborough Ltd
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60 reviews from our car dealer reviews community

Leave a review for Carpoint Of Peterborough Ltd
Leave a review
"My 1st car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I want to say a huge thank you to Carpoint for providing me with my 1st car. I was a little nervous in purchasing my 1st car but the salesman put me at ease and the whole car buying experience was fantastic.

"A no no no"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Carpoint of Peterborough two weeks ago, it got delivered and the very next day the AA had to rescue me as car was overheating. I have called them over 50 times and no one has answered the phone, I have emailed them but no acknowledgement. The car failed its MOT the day before delivery but passed it the very next day. On further inspection, the coil which was the reason why it failed was not repaired as the noise from it continues to rattle. Hopefully finance will be cancelled as promised my the finance company. Apparently there was a power failure in Peterborough since 12/06/19 which has not been fixed hence they have not been able to take any calls. That was the advice I got from them on 12/06/19 when was arranging for delivery

"Don't buy a car from Car Point."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car which broke down the second day and has not moved since as its not mechanically sound. Despite informing them the next day asking for a refund and to return the car we have had to endure months of trying mediation, letters, emails and phone calls they refuse to discuss the matter. Court is now the only option, I cant believe how this company has kept going but looking at other reviews I'm one of many who have to go to court to get this sorted, Please go to another company, Carpoint of Peterborough can not be trusted.

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+3 Found this review helpful
"Overall good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Carpoint for providing me with a great car and good buying experience. Would recommend to others to buy from here.

"Excellent car buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy that I bought my new Nissan Micra 1.5 dci from here. I had the most excellent car buying experience and I would most definitely recommend other customers to buy from here too. The cars are very reasonably priced and my car came with a 3 month peace of mind warranty and a brand new mot. I am overall very satisfied with buying my car from Carpoint.

"Great after care service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Renault Megane and had a slight issue with the drivers electric window. The salesman told me to bring it back and was fixed free of charge. I am really happy with the after care service given by Carpoint. The car drives really well and I am happy with the fuel economy. The car was only £30 to Tax which is great. Thanks Carpoint.

"Top notch service very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys at Carpoint of Peterborough go the extra mile when it comes to purchasing used cars. I needed a car urgently and was able to drive away the same day without any fuss. I am a very satisfied customer and do recommend others purchase their next car from here.

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"Ian G, August 2017 READ THIS REVIEW "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a very similar experience that took 18 months to resolve. Carpoint of Peterborough Ltd denied their wrong doing all the way through the Court proceedings, even to the point of arguing with the Judge. The arrogance of the individual is only apparent once he has you money............ then watch the character change........... that is also assuming that you can get to speak to him. The conclusion to our case, raised primarily due to an engine management fault that materialised some forty miles after taking receipt of the vehicle. Ultimately it was worse than that as it an oil seal failure on the turbo.............. But the final nail in their coffin was the fact that they had "clocked" the car !! Not by a lot............ and not sufficiently for Police and Trading Standards involvement, but we still reported it and its recorded as an offence...... Not that Carpoint gave a monkey's........ be interested in how many criminal offences & CCJ's they do have against them. Anyway, bottom line we got our money back, plus full costs........... But only thanks to the Sheriffs. Would loved for the camera's to have been there that day!! Just be seriously warned and stay well away from Carpoint of Peterborough Ltd. ................ Just disappointing i have to give them a star at all!!

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+4 Found this review helpful
"Happy Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m a very happy customer. Bought a Ford Fiesta diesel from Carpoint of Peterborough. It was only £30 to Tax for the whole year. The fuel economy is phenomenal. Overall car was in a immaculate condition.

"indifferent"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Carpoint of Peterborough can’t even be bothered to answer sales enquiries, which tells me that the level of after sales service will be much worse. So I’m staying away.

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Dealership Information

Carpoint of Peterborough Ltd may be able to help you when you are looking for a used car dealer in Cambridgeshire. Whether you are looking for a Ford, Smart or Vauxhall car; they may have the right one for you. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
60 reviews3 out of 5 stars — Rated Average
Excellent
28
Very Good
3
Average
1
Poor
2
Terrible
26

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Contact Information

Address

Carpoint Of Peterborough Ltd
Harvester Way
Peterborough
Cambridgeshire
PE1 5UT

Get in touch

0800 6897979
http://www.carpointofpeterborough.co.uk

Opening times

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Dealership Statistics

50%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Carpoint Of Peterborough Ltd

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