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49 reviews from our car dealer reviews community
Leave a review for Carpoint Of Peterborough Ltd

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49 reviews from our car dealer reviews community

Leave a review for Carpoint Of Peterborough Ltd
Click on the stars to start your review
"Stay away!!!! "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay well clear of CarPoint of Peterborough!! The car we purchased back in January is faulty and we are still fighting for our money back! They are a nightmare!!! STAY WELL AWAY!!!! They should be shut down!!!

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+1 Found this review helpful
"Thank you for everything "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank this company for going the extra mile. I needed a car delivered to me the same day. The normal company policy was 3-5 days but they accommodated for same day delivery. I have to say these guys go the extra mile and the services were fantastic. Thank you once again. I would recommend Carpoint of Peterborough.

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+3 Found this review helpful

Rob Taylor in response to Thank you for everything

Wait until a problem rises, just bought car 6 Oct, after 2 yes 2 days the engine management light came on, warranty won’t cover it, their response, rude and comments like, ‘it was ok at point of sale’?????? Thieves!!! Stay away, spread the word!!!!

"Office smells strongly of cherries :D"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi we came to CarPoint of Peterborough on sunday to pick up our Insignia! It's in way better condition than we expected and got alot of car for the money. Finance was already sorted through carfinance247 so just went in and collected the keys, salesmen (sorry didn't catch your names) made us tea because it was cold and raining, helped us to put tax on, and also gave us a 3 month warranty and fresh mot. drove great back to Leicester and since we are car enthusiasts as we discussed at length in your office lol, we took it to our usual garage to have it checked over and it's great! We were almost put off by the bad reviews but we aren't shy of fixing stuff. Anyway. My advice for people to lessen these experiences I'm reading below any time you buy a car anywhere, is, go and see things for yourself even if it means travelling, use your eyes and your hands,have a good look and feel around your car, take someone with you who is mechanically minded if you need to, ask for a test drive, read up on common faults, If you can, check your warning lights illuminate at first ignition. Simple things like this. As for carpoint peterborough specifically, we had a lovely experience :)

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+3 Found this review helpful
"Bad"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This car dealership is not to be trusted!! We spent £2,300 on a car from here and had all sorts of problems within the first couple of months of having the vehicle. Fumes within the car lead us to take it to our local mechanic who said 'it's not within our interest to work on the car'. When they hooked it up to diagnostics there were two faults came up that should appear on the dashboard, but because the wiring had been tampered with under the bonnet, these faults weren't showing. The inlet manifold was faulty, the EGR valve needed replacing, the car hadn't been serviced in a very long time (oil filter in very poor condition), and the thermostat wiring had been tampered with and also the thermostat housing was heavily corroded. Fumes internally in the car as well as thermostat wiring under the bonnet!!

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+0 Found this review helpful
"bad"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

wish I had read everyone else’s reviews about these before I brought a car from them and lost my £2500 worth of savings. It had been tampered with the engine management system so that the faults would ever come up. And I had been driving around in it!!!

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"Terrible business"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from them in good faith as they offered Nationwide delivery with 30 day money back guarantee. However, on discovering a number of issues with the car, they have ignored my emails and blocked my phone number. Eventually we managed to speak to the person that dealt with us, we recognised his voice though he denied it was him. My wife had to call on her phone to get through, then he said that we could return the vehicle but THEY WOULD CHARGE US A RE-STOCKING FEE OF £995!......we've since sought legal advice and have been told that they can't do that AS IT IS ILLEGAL PRACTICE. We have now written a letter and out battle for a refund continues.....

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+4 Found this review helpful
"Recommend Carpoint"
5 out of 5 stars See
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Resolving issues

I have to recommend Carpoint to others. The car that I bought was very good. The service provided by Carpoint was also very good.

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"Lack of communication"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I paid a deposit to hold a car at CarPoint of Peterborough but then was not able to continue, it was then impossible to contact them though I tried many times. I need the money back, I am a disabled pensioner and this amount of money is a lot for me.

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+4 Found this review helpful

haroon ali in response to Lack of communication

hi same happend to me sold me faulty car not responding my email or phone. blocked my phone number tryng to claim via card company chargs back scheme

"Ford C-max I buy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hello, Carpoint. I buy C-max from you in September 2017 last month. I am verry happy with the car. Your service was very good. I like this car very much.

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+0 Found this review helpful
"Good company"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say that this company is fantastic. The guys at carpoint go the extra mile. I bought a Ford Mondeo from these and everything from start to finish was absolutely fantastic. Will be back in two years time to purchase another vehicle from them .

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+0 Found this review helpful
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Dealership Information

Carpoint of Peterborough Ltd may be able to help you when you are looking for a used car dealer in Cambridgeshire. Whether you are looking for a Ford, Smart or Vauxhall car; they may have the right one for you. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
49 reviews2.9 out of 5 stars — Rated Average
Excellent
21
Very Good
3
Average
0
Poor
2
Terrible
23

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Contact Information

Address

Carpoint Of Peterborough Ltd
Harvester Way
Peterborough
Cambridgeshire
PE1 5UT

Get in touch

0800 6897979
http://www.carpointofpeterborough.co.uk

Opening times

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Dealership Statistics

46%
Would recommend this dealer to family and friends
48%
Thought the dealer was knowledgeable and helpful
45%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Carpoint Of Peterborough Ltd

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