0% Reviews
replied to
50% Recommend
to friend



Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


66 reviews from our car dealer reviews community
Leave a review for Carpoint Of Peterborough Ltd
Leave a review

66 reviews from our car dealer reviews community

Leave a review for Carpoint Of Peterborough Ltd
Leave a review
"All round excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say these guys are excellent in the customer services. The car was absolutely spot on and as described. It was well worth the long journey. High key higher recommended and thank you for your excellent service.

"Don't try to contact them"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had car 9 days gone wrong the insurance is a joke says not covered phone dealer told them just didn't want to know and put phone down on me tryed to phone back no answer 5 times so don't buy from Carpoint of Peterborough.

"Avoid!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Carpoint of Peterborough seem friendly and very professional, lots of certificates on the walls... Car I choosed was ready for my test drive... Nothing felt wrong, so I payed deposit, applied for finance and after this fun started. Day I payed was Monday, so I was hoping to get car by weekend. Had to call them few times during the week, about delivery. "We didn't get documents" "need to take it for MOT"... Ok, finally, it arrived on Saturday. Guy knocked the door, gave key and envelope to my father in law and disappeared.. didn't find MOT certificate, and no information on gov.uk.... First noticed that tyres are bold. Then found out that rear wiper blade is broken. Boot lock getting stuck, brakes rusted... Air con worked for 1 hour and stopped... And then, less than 2 weeks since I got this car it just didn't start!!! No recovery help from warranty, actually, no help from them at all! Took them 4 days to send me some kind of information... F that, payed for recovery, took car to garage I trust. Guys found that AC pump is gone, also power steering pump is leaking. And some other small things here and there. Ring finance company, told them I want to cancel agreement... They investigating everything now...I had to get another finance for another car (different dealership), because I can't even get to work! Avoid this place and don't believe them... I wish I read reviews before I decide to deal with them...

"4 star only because no price negotiation"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am pleased with every aspect of the car and service given by this dealer however, I believe that there was room for negotiation on the price of the car. The dealer had this car slightly overpriced but overall very happy with it. Would have given 5 star but only giving 4 stars.

"Worth the long travel journey "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a car placed on Autotrader and made the journey from Glasgow to come and see it. It was well worth the journey. The car was spot on and accurately described. Very happy with purchase.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BUYERS BEWARE DON'T BUY FROM CARPOINT"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Carpoint of Peterborough in January 2019.Had issues from the start, there was no spare key, they said they said as a "Goodwill Gesture" they would provide one, All they provided was a blank key. 1st problem was a nearly bald tyre, After two weeks, we kept losing power, then Engine Management light came on, Then Engine Failure was illuminated. We had been back to Carpoint, a couple of times, with no joy, so we took car to a garage local to us, diagnosis was frightening. The DPF filter pipe had been welded together, (badly), it should have been fitted with screws and bolts, the exhaust pipe was not connected in two different places, and another part had a mix match of different screws and nuts. To put right was going to cost over £2000,when l rang Carpoint, he actually screamed at me down the phone, he wouldn't let me speak, when l shouted at him he put phone down on me. I kept ringing with no answer, so l tried a different phone, to get an answer machine, told them l wanted money back, No reply, and on reading reviews, (wish we had read them 1st)knew we weren't going to get anywhere with legal proceedings, so we claimed from credit card. While bank attempted charge back, they had audacity to tell bank we had taken a 3rd party vehicle engineer with us, who had fully inspected vehicle, and he found it satisfactory for our needs, LIES,!!!. We have finally got our money back, we have also scrapped car as it was going to cost too much to put right, lm not sure how it got a year's MOT, as EML had been reported since 2017. So please folks if your looking for a car, AVOID Carpoint of Peterborough, they say a lot of things as a Good Will Gesture, but it's only words. Please read reviews, though ignore the 5 star reviews, as lm sure they've written them thereselves.

Get Car Finance

Reviewer has confirmed their email address

+2 Found this review helpful
"My 1st car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I want to say a huge thank you to Carpoint for providing me with my 1st car. I was a little nervous in purchasing my 1st car but the salesman put me at ease and the whole car buying experience was fantastic.

"A no no no"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Carpoint of Peterborough two weeks ago, it got delivered and the very next day the AA had to rescue me as car was overheating. I have called them over 50 times and no one has answered the phone, I have emailed them but no acknowledgement. The car failed its MOT the day before delivery but passed it the very next day. On further inspection, the coil which was the reason why it failed was not repaired as the noise from it continues to rattle. Hopefully finance will be cancelled as promised my the finance company. Apparently there was a power failure in Peterborough since 12/06/19 which has not been fixed hence they have not been able to take any calls. That was the advice I got from them on 12/06/19 when was arranging for delivery

"Don't buy a car from Car Point."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car which broke down the second day and has not moved since as its not mechanically sound. Despite informing them the next day asking for a refund and to return the car we have had to endure months of trying mediation, letters, emails and phone calls they refuse to discuss the matter. Court is now the only option, I cant believe how this company has kept going but looking at other reviews I'm one of many who have to go to court to get this sorted, Please go to another company, Carpoint of Peterborough can not be trusted.

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
"Overall good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Carpoint for providing me with a great car and good buying experience. Would recommend to others to buy from here.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

Carpoint of Peterborough Ltd may be able to help you when you are looking for a used car dealer in Cambridgeshire. Whether you are looking for a Ford, Smart or Vauxhall car; they may have the right one for you. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
66 reviews3 out of 5 stars — Rated Average
Excellent
31
Very Good
3
Average
1
Poor
3
Terrible
28

Add Review


Contact Information

Address

Carpoint Of Peterborough Ltd
Harvester Way
Peterborough
Cambridgeshire
PE1 5UT

Get in touch

0800 6897979
http://www.carpointofpeterborough.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

50%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Carpoint Of Peterborough Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more