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53 reviews from our car dealer reviews community
Leave a review for Carpoint Of Peterborough Ltd

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53 reviews from our car dealer reviews community

Leave a review for Carpoint Of Peterborough Ltd
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"Ian G, August 2017 READ THIS REVIEW "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a very similar experience that took 18 months to resolve. Carpoint of Peterborough Ltd denied their wrong doing all the way through the Court proceedings, even to the point of arguing with the Judge. The arrogance of the individual is only apparent once he has you money............ then watch the character change........... that is also assuming that you can get to speak to him. The conclusion to our case, raised primarily due to an engine management fault that materialised some forty miles after taking receipt of the vehicle. Ultimately it was worse than that as it an oil seal failure on the turbo.............. But the final nail in their coffin was the fact that they had "clocked" the car !! Not by a lot............ and not sufficiently for Police and Trading Standards involvement, but we still reported it and its recorded as an offence...... Not that Carpoint gave a monkey's........ be interested in how many criminal offences & CCJ's they do have against them. Anyway, bottom line we got our money back, plus full costs........... But only thanks to the Sheriffs. Would loved for the camera's to have been there that day!! Just be seriously warned and stay well away from Carpoint of Peterborough Ltd. ................ Just disappointing i have to give them a star at all!!

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"Happy Customer"
5 out of 5 stars See
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Vehicle cleanliness
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I’m a very happy customer. Bought a Ford Fiesta diesel from Carpoint of Peterborough. It was only £30 to Tax for the whole year. The fuel economy is phenomenal. Overall car was in a immaculate condition.

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"indifferent"
2.2 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

Carpoint of Peterborough can’t even be bothered to answer sales enquiries, which tells me that the level of after sales service will be much worse. So I’m staying away.

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"Good guys"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car delivered, found couple of things needed doing rang dealer up was told bring it back to us we will look at issues whatever needs doing will be done free of charge gave us a lift into town to go shopping while car was being worked on rang us when it was done to see if we wanted picking up very nice guys, very friendly and approachable very pleased with car runs like a dream big, big thank you to carpoint of peterborough.

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+3 Found this review helpful
"Stay away!!!! "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Stay well clear of CarPoint of Peterborough!! The car we purchased back in January is faulty and we are still fighting for our money back! They are a nightmare!!! STAY WELL AWAY!!!! They should be shut down!!!

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+3 Found this review helpful
"Thank you for everything "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank this company for going the extra mile. I needed a car delivered to me the same day. The normal company policy was 3-5 days but they accommodated for same day delivery. I have to say these guys go the extra mile and the services were fantastic. Thank you once again. I would recommend Carpoint of Peterborough.

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+4 Found this review helpful

Rob Taylor in response to Thank you for everything

Wait until a problem rises, just bought car 6 Oct, after 2 yes 2 days the engine management light came on, warranty won’t cover it, their response, rude and comments like, ‘it was ok at point of sale’?????? Thieves!!! Stay away, spread the word!!!!

"Office smells strongly of cherries :D"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi we came to CarPoint of Peterborough on sunday to pick up our Insignia! It's in way better condition than we expected and got alot of car for the money. Finance was already sorted through carfinance247 so just went in and collected the keys, salesmen (sorry didn't catch your names) made us tea because it was cold and raining, helped us to put tax on, and also gave us a 3 month warranty and fresh mot. drove great back to Leicester and since we are car enthusiasts as we discussed at length in your office lol, we took it to our usual garage to have it checked over and it's great! We were almost put off by the bad reviews but we aren't shy of fixing stuff. Anyway. My advice for people to lessen these experiences I'm reading below any time you buy a car anywhere, is, go and see things for yourself even if it means travelling, use your eyes and your hands,have a good look and feel around your car, take someone with you who is mechanically minded if you need to, ask for a test drive, read up on common faults, If you can, check your warning lights illuminate at first ignition. Simple things like this. As for carpoint peterborough specifically, we had a lovely experience :)

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+4 Found this review helpful
"Bad"
1 out of 5 stars See
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Resolving issues

This car dealership is not to be trusted!! We spent £2,300 on a car from here and had all sorts of problems within the first couple of months of having the vehicle. Fumes within the car lead us to take it to our local mechanic who said 'it's not within our interest to work on the car'. When they hooked it up to diagnostics there were two faults came up that should appear on the dashboard, but because the wiring had been tampered with under the bonnet, these faults weren't showing. The inlet manifold was faulty, the EGR valve needed replacing, the car hadn't been serviced in a very long time (oil filter in very poor condition), and the thermostat wiring had been tampered with and also the thermostat housing was heavily corroded. Fumes internally in the car as well as thermostat wiring under the bonnet!!

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"bad"
1 out of 5 stars See
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wish I had read everyone else’s reviews about these before I brought a car from them and lost my £2500 worth of savings. It had been tampered with the engine management system so that the faults would ever come up. And I had been driving around in it!!!

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"Terrible business"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from them in good faith as they offered Nationwide delivery with 30 day money back guarantee. However, on discovering a number of issues with the car, they have ignored my emails and blocked my phone number. Eventually we managed to speak to the person that dealt with us, we recognised his voice though he denied it was him. My wife had to call on her phone to get through, then he said that we could return the vehicle but THEY WOULD CHARGE US A RE-STOCKING FEE OF £995!......we've since sought legal advice and have been told that they can't do that AS IT IS ILLEGAL PRACTICE. We have now written a letter and out battle for a refund continues.....

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Dealership Information

Carpoint of Peterborough Ltd may be able to help you when you are looking for a used car dealer in Cambridgeshire. Whether you are looking for a Ford, Smart or Vauxhall car; they may have the right one for you. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
53 reviews2.9 out of 5 stars — Rated Average
Excellent
23
Very Good
3
Average
1
Poor
2
Terrible
24

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Contact Information

Address

Carpoint Of Peterborough Ltd
Harvester Way
Peterborough
Cambridgeshire
PE1 5UT

Get in touch

0800 6897979
http://www.carpointofpeterborough.co.uk

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Dealership Statistics

47%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

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