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11 reviews from our car dealer reviews community
Leave a review for Cars Yard Ltd
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11 reviews from our car dealer reviews community

Leave a review for Cars Yard Ltd
Leave a review
"they have no competence"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do not recommend lack of competence and they do not keep their word they make appointments for 2 clients at the same time

"Honest dealership, no hassle "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quality cars, honest, trusted and helpful staff, no paperwork hassle. This is the right place to buy an excellent car.

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"Don't even bother. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car in finance at the end of last year. Assured me it had FSH and was a brilliant drive. Less than 3 months later I had to take it to a garage as the engine management light came on. They checked this out and found it needed a new oil pump and filter and that someone at the dealership had botch jobbed it and covered it in silicone. The mot was fake. The car was not fit for purpose. The garage said they'd do the job and I agreed, telling them to invoice the dealer as it was under warranty but the dealer refused to allow the garage to do the work and took the car themselves. They refused to replace the parts and once again, resealed the oil sump with silicone. I haven't seen the car since and am over two thousand pounds out of pocket. Saw the car listed back up for sale a little while after. I am positive they wouldn't have told the truth about the condition of the vehicle. Have a case open with the financial ombudsman as we speak.

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+0 Found this review helpful
"False Advertisement"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

before I start , if you are thinking of buying anything from this place, go back, if you have bought something, know your right (Consumer's right ACT 2015 ) I purchased a car from a guy called SAMI ay CARS YARD LTD on 18/02 as no fault was described in the advert at auto trader. within 1 day it was found the car has a burning smell, took the car back , told me he would fix it, after chasing it for about 10 days, even though it was under warranty he lied and said I need to pay money for the LABOUR , I asked him to show me where it states that, he said he will , never did. I paid to get rid of him as he can not speak english and seems very poor in terms of knowledge of LAW and about everything. as soon as I drove out, found out the radiator was not working. Took it back immediately and told me we will repair it and comeback the next day. this guy (SAMI) called me the next day that the car is ready, when I got there , I was being told they need the car for another two days as they found a new fault because it is misfiring. Collected the car two days later and immediately found out the steering has a problem , took it back and the mechanic said the power steering is gone within 10 second of looking at it! They owner that can not speak proper english (SAMI) swore to god that the car has no problem and will fix it. I called many times for the next 2-3 days. He said he has no idea when the car is going to be fixed, even thou he said on the day it would be fixed ASAP. I asked for a refund after he said the car would be ready the next week (it would be over 30 days and he has no obligation to refund then!), he said he has to deduct 15% , I explained under my right he has to give me a full refund. he said no he doesn't and told me to go to court. I notified him I need his details for legal action, he threatened he will call the police , I called the police my self and they said they don't get involved with disputes and directed me to the right organisation. In short summary SAMI can not speak english and is very uneducated. He swore to god the car has no problem and it was checked before sales ( was never checked) The mechanic this SAMI guy has is an amateur and has no idea what he is doing. SAMI will cheat and provide warranty which he does not honour and does not believe in the UK Law, so be aware, you are talking to a cheater. I am in the process legally to deal with this guy ( SAMI) as he lied in his advertisement and mislead , sold me a faulty car as non faulty.

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+5 Found this review helpful
" Great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my car from the Cars Yard in Wood Green, very honest, clean car.

"Poor English in good reviews, SUSPECT!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Cars Yard in Wood Green and let me say this, proper wide boys, bit laddish and street talking. Nothing professional about these guys and over friendly which again says to me, trying to cover things up, so i left, was NOT impressed. Overpriced and also when a Car Dealer owner used the letter "U" instead of "You" in their replies to customer, this tells me ALL I need to know and to steer clear of these TEXT speaking idiots out there! Clearly English isn't their first language and this country is being flooded with people ready to fleece the poor genuine public! Also, anyone who passed English at school can work out the poor spelling in all 3 positive reviews were written by the same person or people from the same family for this company. Would not be surprised if they upped and disappeared in the next 6 to 18 months and set up under a new name so you can't take them to court if any purchase goes wrong!

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"Bought my first car here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would personally ignore the bad reviews about the cars yard. I can't recommend this place enough. Bought my first car, so was pretty nervous about getting the right deal. They weren't pushy at all, and didn't pressure me, and answered all the questions I had. Made the right choice and I couldn't be happier!

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"Great guys did above and beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a bigger car for our newborn and it had a door issue, ibriham offeres ro help and fix it no questions asked. We live far away from Wembley and when the repair took more than a day Ibrahim offer to drive the car back to us and he appreciated how difficult it was for me to deal with the car issue and the newborn which was amazingly nice, we'd consider getting our next car here! Lovely people at Cars Yard.

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+0 Found this review helpful
"Great cars. Excellent after sales servic"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 2007 BMW 335i from Cars Yard, which was being sold at a good price. At the time I was told by Ibrahim at Cars Yard that should I have any problems with the car then not to hesitate to call him. A short while after having the car it developed an oil leak. I contacted Ibrahim, and true to his word the car was taken in, repaired and returned to me within a couple of days without any fuss. And absolutely not a problems since... The car runs like it was brand new. All I can say is first class service from Ibrahim and all at Cars Yard Ltd. Will definitely look to buy my next car from these guys.

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+0 Found this review helpful
"Worst customer service, untrustworthy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Mercedes clk 220 from Cars Yard in August , advertised with 2 sets of keys and all functionable , went to collect it after going through finance and all and the second key didn’t work . They pretended not to know about it ,like they just discovered that then and there , took us for stupid , Apparently the key had rust , said they would fix it , never got back to us , not even with one text , we had to contact them constantly and after nearly 2 months we still haven’t got the second key . Car not great , cd changer doesn’t work , tyres in worst condition ever , now we just have to check it and see how much is going to last . Would not recommend to anyone . Don’t let yourself fooled by the talk and check properly absolutely everything about the car . I would have not thought that you could lie about a key that you dropped it in water and it’s all rust yet you charge for it . Now I have to take a good amount and purchase a Mercedes key which is not cheap or just go legal and sort it out .

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+2 Found this review helpful

Abdallah Aziz from Cars Yard Ltd in response to Worst customer service, untrustworthy

Dear Reviewer, Unfortunately your words is not true, U can check our review in our website carsyard.co.uk & you can read how we treat our costumer. Regarding you CLK key set as you mentioned you been calling us serval time & we not responding that unfortunately not true because we answer all phone call from our company number to respond to new costumers . We have proof that's we have texting you in your phone number end with 0059 to arrange a date for you to bring the vehicle to us for the key specialist to create new key as the old key is unfixable as we told you that on day 1. but unfortunately you never respond and we made the key specialist to visit you in your home address as you are not available and we have paid £200.00 Regarding your CLK tyre all our vehicle need to pass MOT and will change all necessary advisory needed by the MOT TESTER otherwise would not PASS. Regarding CLK CD Changer you have viewed & test drive by you and your wife the vehicle before purchasing and you was so happy to buy it after 4 times view visit and we was very patient with you and with the decision you made. NOTE: The customer didn't inform us about his dangers & unprofessional driving while he was test driving the vehicle & we took the risk without any complain about his driving as he is left driver and never drove right side before. Kind Regards CARS YARD

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Dealership Information

Cars Yard Ltd is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
GAP Insurance
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Servicing
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Warranty
Ratings
11 reviews2.8 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
6

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  • Contact Information

    Address

    Cars Yard Ltd
    Crawley Road
    London
    Greater London
    N22 6AG

    Get in touch

    0208 1154885
    https://www.carsyardltd.co.uk/

    Opening times

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    Dealership Statistics

    36%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Cars Yard Ltd

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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