Hannah M, June 2025
"Quite a fast process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The experience was really good. To be honest I saw the vehicle on Autotrader so I phoned them up and put some figures together to see if the car would be suitable. It was quite a fast process once I had found the car I liked. I dealt with most of it over the phone with the guys and then went in to fill in the documents then drove it away. Pretty good experience across the board, there's nothing I can knock them down for really.
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Aftersales from Cartime Burnley in response to Quite a fast process
Thank you for your kind review Hannah. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Martyn D, June 2025
"Simple"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would rate your service 5 I found the rep who sold. Me the car good and sale simple
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Aftersales from Cartime Burnley in response to Simple
Thank you for your kind review Martyn. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Amy O, June 2025
"It was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 out of 5 as the service was great. Everything is okay with the car, it's driving fine.
+0 Found this review helpful
Aftersales from Cartime Burnley in response to It was great
Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Jacek S, June 2025
"5⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good helpful and professional service. Thank you
5 stars
+0 Found this review helpful
Aftersales from Cartime Burnley in response to 5⭐
Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Marie R, May 2025
"Can't complain"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really enjoying the Mini I got from CarTime, Harry helped me with the sale his customer service was great I really can't complain. 5 out of 5 marks from me.
+0 Found this review helpful
Aftersales from Cartime Burnley in response to Can't complain
Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
MRS E, May 2025
"A great people person"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Made buying a new car easy! Friendly, informative and customer focused. Jason was a pleasure to deal with and made the experience easy. Also thanks to Morgan who took us on the test drive, a great people person. Thanks to you both
+0 Found this review helpful
Aftersales from Cartime Burnley in response to A great people person
Thank you for your lovely review. We're so pleased to hear that Jason and Morgan made the car-buying experience enjoyable.
Hallie M, April 2025
"First Audi"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased an Audi A1 from CarTime. This is my first Audi, and I am really enjoying it. I use it pretty much as a daily car, and it is just great. I would recommend an Audi. My experience with CarTime was great. Mohammed, who helped me on the day, was really helpful and professional, as were all the staff I met. I would definitely go back in the future.
+0 Found this review helpful
Aftersales from Cartime Burnley in response to First Audi
Thanks for sharing your experience Hallie. It’s wonderful to know that Mohammed and the team provided helpful and professional service. We'll be sure to pass your comments back to them. Thanks again
David L, April 2025
"Part-exchange"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I saw the car on AutoTrader and went down to view and do a part-exchange. I thought the exchange price was reasonable and what I was looking for. I did have to take it into a local garage near me as I had a issue with it but CarTime paid and took car of it without any issues. I am really enjoying the car now and haven't had any further issues with it.
+0 Found this review helpful
Aftersales from Cartime Burnley in response to Part-exchange
Thanks for the five star feedback David. We're glad to hear the part-exchange process met your expectations and we're pleased we could resolve the issue promptly.
Kate G, April 2025
"Easy and straight forward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Craig was really helpful and friendly and made everything stress free and easy for us
+0 Found this review helpful
Aftersales from Cartime Burnley in response to Easy and straight forward
Thank you for your kind review Kate. We are very glad you enjoyed the service offered. Thanks again for choosing cartime and we hope you enjoy your new car!
Malcolm H, April 2025
"Brilliant service from Mohmed. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased an Audi from the Burnley branch and really impressed with the service from Mohmed. Although it's more technical than I'm used to, I'm enjoying it so far
+0 Found this review helpful
Aftersales from Cartime Burnley in response to Brilliant service from Mohmed.
Thank you for your kind review Malcolm. We are very glad you enjoyed the service offered. Thanks again for choosing cartime and we hope you enjoy your new car!
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