I love the car it's absolutely brilliant, and Shah the salesman who dealt with me was great. I wasn't happy how the car was presented to me initially though. When I got home I started checking things, all the tyres were deflated, no dust caps, no washer fluids in the wipers, electric windows don't work, Plus 20 litres of AdBlue was needed to be put in it. It's just disappointing that it wasn't checked over before the sale despite them saying it was. 4 star review. I would definitely have given them 5 stars if it wasn't for the above issues.
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to I love the car it's absolutely brilliant
Thank you for your kind review Stephen. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
The guy who handled the sale was lovely and communicative, his name was Shah. He made sure to send me a video of the car to make sure I liked it because my dad went to see it initially. I'm still dealing with an aftercare issue though - one of the keys was damaged. The last email from them said they can't sort it and to go to a different dealer and they will reimburse me which isn't great. I had to give 4 stars due to the key issue, but I am happy with my experience.
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to Lovely and communicative
Thank you for your kind review Jennifer. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
The experience was really good. To be honest I saw the vehicle on Autotrader so I phoned them up and put some figures together to see if the car would be suitable. It was quite a fast process once I had found the car I liked. I dealt with most of it over the phone with the guys and then went in to fill in the documents then drove it away. Pretty good experience across the board, there's nothing I can knock them down for really.
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Aftersales from Cartime Burnley in response to Quite a fast process
Thank you for your kind review Hannah. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
I would rate your service 5 I found the rep who sold. Me the car good and sale simple
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to Simple
Thank you for your kind review Martyn. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
5 out of 5 as the service was great. Everything is okay with the car, it's driving fine.
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Aftersales from Cartime Burnley in response to It was great
Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Very good helpful and professional service. Thank you 5 stars
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Aftersales from Cartime Burnley in response to 5⭐
Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Really enjoying the Mini I got from CarTime, Harry helped me with the sale his customer service was great I really can't complain. 5 out of 5 marks from me.
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Aftersales from Cartime Burnley in response to Can't complain
Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Made buying a new car easy! Friendly, informative and customer focused. Jason was a pleasure to deal with and made the experience easy. Also thanks to Morgan who took us on the test drive, a great people person. Thanks to you both
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Aftersales from Cartime Burnley in response to A great people person
Thank you for your lovely review. We're so pleased to hear that Jason and Morgan made the car-buying experience enjoyable.
I recently purchased an Audi A1 from CarTime. This is my first Audi, and I am really enjoying it. I use it pretty much as a daily car, and it is just great. I would recommend an Audi. My experience with CarTime was great. Mohammed, who helped me on the day, was really helpful and professional, as were all the staff I met. I would definitely go back in the future.
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to First Audi
Thanks for sharing your experience Hallie. It’s wonderful to know that Mohammed and the team provided helpful and professional service. We'll be sure to pass your comments back to them. Thanks again
I saw the car on AutoTrader and went down to view and do a part-exchange. I thought the exchange price was reasonable and what I was looking for. I did have to take it into a local garage near me as I had a issue with it but CarTime paid and took car of it without any issues. I am really enjoying the car now and haven't had any further issues with it.
Reviewer has confirmed their email address
Aftersales from Cartime Burnley in response to Part-exchange
Thanks for the five star feedback David. We're glad to hear the part-exchange process met your expectations and we're pleased we could resolve the issue promptly.
Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury, Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Cartime Burnley
2/4 Turner Road Lomeshaye Business Park
Nelson
Burnley
Lancashire
BB9 7DU
Mon | 09:00 - 19:00 |
Tue | 09:00 - 19:00 |
Wed | 09:00 - 19:00 |
Thu | 09:00 - 19:00 |
Fri | 09:00 - 19:00 |
Sat | 09:00 - 18:00 |
Sun | 10:00 - 17:00 |
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