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Visited Rooney Car Sales site this morning and I was very happy with the excellent customer service I received.?
I bought a Volkswagen Polo from Rooney Car Sales, just before Christmas. Customer service was excellent and both Gary and Billy were extremely helpful in every way. Would buy from Rooney's again.
Bought a 61 plates Passat from Billy at Rooney Car Sales. He provided an excellent customer service, lots of advices. At handover, the car was clean and ready to go, full year mot. After 2 weeks, water pump start leaking and I wasn't able to drive to their garage to fix it as I live far away, but Billy send me a cheque with the money I spent to fix it. Highly recommend !!
Rooney Car Sales are under new management and after me visiting many car companies this is by far the best . I had amazing customer care from Gary who made everything so simple and now i have a vauxhall insignia that im over the moin with . Forget about other reviews on here about the previous owner and go in and see for yourself how good this place is
Could not make an appointment with Charles Rooney Car Sales to view a car and wanted to re-schedule. Got a response from Michael stating "Just Leave It". After stating my disappointment with his response and that it was unprofessional i got another response "haha rocket" Thank goodness i did not proceed with this dealership.
Staff from Rooney Car Sales in response to Terrible customer service
Hi. Sorry but you did not come and view a car at our dealership. You mentioned you where to meet Michael who is nothing to do with our dealership. Michael is someone who sells private cars from Gumtree from a spare yard across form out dealership. Some customers see our signs and automatically presume they are our cars . We are a retail business and treat customers with a great customer service. We reject this review completely. Regards Gary
Only had my car 4 month, within 3 weeks there was a problem with my engine, then a week after that I had a leak in ma radiator now 2 month down the line all my electrics have went car wont start and my steering is away!! so angry and annoyed the fact my family knows them.
We have purchased car Seat Altea in August 2017 under name of Charles Rooney Car sales. Now Rooney Car sales. Still same address and same people! Beware!!!!! Car with one year MOT and tested when we decided to buy a car. Didn't pass MOT, so all was fixed (back exhaust holder and shock absorber). Came to pick up car, sale agreed, drove back home.Discovered oil leak from spring coil, back for repair. Fixed. Meantime finding air condition not working although when discussed car sale it was said is working, maybe requires charging. The long process of asking to repair air cond after finding that charging didn't help and finally Charles Rooney agreed to repair. Fixed by the external garage with one year warranty but air condition not working after 3 months and not possible for 2 weeks to get details where was fixed???? No word of commitment by salesperson!!!! 2 weeks of phone calls and visiting place! Dodgy place and company! Also, there was a minor problem with door locker and while Charles Rooney tried to fixed it he lost 3 screws! It has caused the problem with a window that I could not close as the door panel was not fixed properly and did not hold the window in place!!!!! Horror!!!!!!!!!!!! Unbelievable! Also when tried to inspect air condition lost some screws too! And what else? Fixed exhaust for MOT broken after 2 months! I warn you not to do any business with these company/ companies. Search internet well in advance there is some info about them!!! I will work either to get a compensation or will dedicate my time to spreading the word!
Bought a car a while ago from Charles Rooney Car Sales which should never have passed an MOT, he didn’t realise my partner is an MOT tester, and gave the car a clear check over and found numerous faults from tyres to the brakes!! Arrogant rude conman!!! Should be shut down! If I could have gave zero stars I would.
I travelled 400miles for my journey to Charles Rooney Car Sales when I received a phone call within arrival that the vehicle I had rang up the same morning for, had been sold. I made sure i spoke with the same person, Gary, whom i communicated with the day before via email. The very next morning, i phoned up before making my journey and confirmed that the car was available. Only later to be told that they sold it to one of their long standing customers. My time and expense wasted completely not to mention exhausted for nothing.
I bought a Peugeot 207cc about 2 months ago. I was told that the mot had passed with a few advisories but nothing major. We were also told that the car wouldn't have any warranty due to the low price (£1500). 2 weeks after purchasing the car I had to replace the 2 front tyres. I also noticed a warning signal which would appear and disappear. I've just been told that the car needs a new catalytic converter and exhaust which will cost £1500 to replace. I was advised by a Peugeot mechanic to check the previous MOT completed by Charles Rooney and guess what! He didn't mention half the stuff that was fixed. Please stay clear of this garage! The mechanic told me that the catalytic converter would never have passed an MOT! Absolutely disgusting!
Whether you are looking for a Ford Focus, Land Rover, Audi A4 or any other popular makes of used cars, then perhaps Charles Rooney Car Sales or Rooney Car Sales are they are also known, can help. They have a wide variety of different options to consider at their showroom and also have finance that can be arranged on site.
If anyone has purchased a car from Charles Rooney Car Sales then please share how everything went by leaving a review below.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Rooney Car Sales
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