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179 reviews from our car dealer reviews community
Leave a review for Cleckheaton Motor Sales
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179 reviews from our car dealer reviews community

Leave a review for Cleckheaton Motor Sales
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"Viewing of a Honda Crv"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a huge disappointment!,..after travelling 63 miles to view vehicle, on first appearance nothing like described on advertisement from Cleckheaton Motor Sales!,...broken wash jet, body damage and scratches, when we arrived the battery was flat, air bag light was on, trim underneath hanging down, suppose to have a full 12 months mot, only 1 month in reality!..upon arriving appeared to be no real sales person,we arrived back with the vehicle after a short test drive and broke down, arrived back and after 10 minutes we simply walked off after no one appeared to be interested in what we thought! ..it’s disappointing to see this in the trade as I’ve owned and run my own garage for well over 20 years!,....Very disappointing!......

Deen Adam in response to Viewing of a Honda Crv

Hi. Was this the blue CRV with 90,000 miles on the clock? I went to see it and things looked off. I walked away without even test driving it. The whole outfit seemed shady.

"DO NOT BUY A CAR FROM CLECKHEATON MOTORS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found Cleckheaton Motor Sales on Auto Trader, this was the worst thing I ever did. I purchased a Seat Ibiza from them. I then drove an hour back to Sheffield with the car and as soon as I got it off the motorway smoke was coming from the bonnet, I took it to a professional garage for them to look at what the problem was. It turns out they sold me a car with a blown head gasket. I had to pay to tow my car back to Cleckheaton and I managed to get my money back. This was only because I told them I was going to trading standards as Cleckheaton motors tampered with the warning lights on the car so that I wasn't alerted when my car was loosing water and my temperature gage was BOILING HOT!!!!! The car could of blown up, set on fire or even killed me on the way home. They knew the car was broken when they sold it to me. Luckily I got my money back as I had the car a day however reading other reviews some people wasn't so lucky. I lost out on money I spent taxing, insuring and towing back to the garage. DO NOT BUY A CAR FROM HERE ALL THE CARS IN THERE GARAGE RUN FOR ABOUT A MONTH UNTILL THE 28 DAY GARUNTEE RUNS OUT THEN THE BROKEN CAR IS NOT THEIR PROBLEM.

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"Do not buy from these rip of merchants "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away from the cowboys!! Bought my daughters first car from them and it’s a death trap! Not road worthy! I took it back and they had it repaired but it’s worse now than before! I’ve had to take it to a decent mechanic who can repair it properly..The staff at Cleckheaton motor sales are rude and shouldn’t be selling cars..Stay away the cars look nice but all a bag of spanner’s! And they did a 12 month mot but I think Micky mouse passed it.

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"Do not touch with a barge pole "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter saved up for a year to buy her first car, a Renault twingo from this company. It broke down after 12 days. So I had to transport the car from Wigan to cleckheaton at my own expense to get it fixed under warranty. The company have had the car for 12 days now. They don’t answer my phone calls (27 to be precise). They have not responded to voice messages. They have not replied to my many texts nor have they replied to emails. My daughter is broken hearted. No car. Paying a fortune for car insurance and having to pay for public transport for work. Meanwhile we have no idea of the whereabouts of the car, what the fault is or if the company are even attempting to fix it. I advise anyone to steer clear of Cleckheaton Motor Sales.

"Good cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took a mechanic down to Cleckheaton Motor Sales and checked 4 cars ,they where all good .got a corsa with full mot .nice people and clean garage.

"Absolute disgusting service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only reviewing Cleckheaton Motor Sales as 1 star because i cant review as 0! I bought a 2010 VW beetle from this dealership and travelled 90 miles to collect it. Once i got the vehicle down the motorway the car was hunting and i was having issues with the clutch. I had the vehicle diagnosed by a VW specialist which i paid for out of my own pocket. The dealer then advised that if i brought the car back to them they would repair the car and they had the car for 3 days and i travelled another 90 miles to collect the car to find out that the repairs had not been done and the car hadn't even moved from where it had been left! i was promised that if i took the car away and then brought it back to them, they would provide me with a courtesy car for all of the travelling that i had done to get the car repaired. i then tried to contact the dealer to arrange bringing the car back for repairs and each call and text message was ignored for hours and hours up until i threatened the dealer with trading standards and the the dealer contacted me back within 10 minutes telling me he had left his phone at home. i was then told to call back the next day to sort the insurance on a courtesy car and arrange bringing my car back for repairs. To no surprise, the dealer wasn't answering the calls from my mobile but picked up first time when calling from another number. i was then spoken over and had the phone put down on me after being told to fix the vehicle myself as they were not willing to help me. it has now been 3 and a half weeks and i have paid almost £4k for a car that was described as 'as good as the day it left the factory' and i have had no end of issues with both the car and the dealer. I would avoid this dealer like the plague. they are happy for me to drive around knowing that the vehicle has a fault with the brakes also knowing that i have a young child. Absolute con artists full of false promises and no heart whatsoever.

"Fantastic garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from cleckheaton motors 5 years ago now back for a upgrade .fantastic place to buy a car.

"Avoid like the plague "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ford Focus tituniam from Cleckheaton Motor Sales last month and we have had nothing but problems with this car and in the long run is proven to be costing us a lot of money something in our engine started leaking yesterday that will be around £400 to fix the tires was flat when bought he said they only needed a pump that was a lie we needed new tyres that was £80 to fix the mot on the car was £300 it’s a coincidence how the engine does this once the 28 days are up never will buy a car from here again

"Teething problems...or more serious?"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Two days ago, I bought a 10 reg Peugeot 207 for £3000 from Cleckheaton Motor Sales. Yesterday it started flashing ''Engine fault - repair needed''. Thankfully, receipt states 28 day warranty on engine and gear box...here's hoping that's valid! Today I've phoned the land line - you can't leave messages. I phoned the mobile on my receipt....told to leave a text or phone the other mobile they gave me - no answer on that, so left a text on both mobiles. Guessing they must be INCREDIBLY busy to be unable to answer any phones!! Previous reviewers have said how difficult they are to get in touch with! Just waiting for their reply now and I'll let you know how it goes!

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Lynn Maria Saunders in response to Teething problems...or more serious?

Two and a half hours after leaving texts and a voicemail, I received a text - no message on it except "Paul " and the alternative mobile number. In twelve hours that is the only communication from this company - they've certainly had plenty of time to offer some sort of response. I've read through a lot of the bad reviews and added my agreement to many of them.....a lot of people had added their agreement to the comments about miserable staff ( Aaron was ok) and lack of people skills and virtual impossibilty of getting hold of anyone! It seems like they will only respond to people wanting to buy a car....but too disinterested to respond to people who have bought faulty vehicles. Hhhhmmm.........maybe I'll just go straight to Trading Standards for advice........I haven't time to keep chasing these guys! PROCEED WITH GREAT CAUTION IF YOU'RE PLANNING TO BUY!

Lynn Maria Saunders in response to Teething problems...or more serious?

UPDATE............ They've responded and I'm taking car in today. They have a courtesy car for me so that's very helpful! Will be back to update once sorted....would love to be able to give a good review.

Lynn Maria Saunders in response to Teething problems...or more serious?

Delighted with Cleckheaton Motor Sales so far :D When I took the car back they were helpful and friendly....I told Paul to finish his hot lunch before dealing with me, but he wouldn't hear of it and attended to me efficiently and respectfully and set me up with a courtesy car. He's responded to all messages promptly. His is the alternative no. given when you phone the mobile on your receipt....once you've got that contact you'll be well communicated with. I apologise for review about their bad communication...it just needs a bit of patience and perseverance....they're not like the others I've dealt with! They kept my car for several days - as they couldn't find any fault and wanted to check and double-check before giving it back and risking fault indicator showing again. GIVE THESE GUYS A CHANCE.......!!

"Not very helpful "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was interested in a vehicle, decided to ring the garage but no answer. Then I emailed the garage and no reply. Very badly managed company. Luckily read the the reviews about Cleckheaton Motor Sales. Saved me the headache.

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Dealership Information

As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.

Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
179 reviews2 out of 5 stars — Rated Poor
Excellent
32
Very Good
7
Average
9
Poor
35
Terrible
96

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  • Contact Information

    Address

    Cleckheaton Motor Sales
    Dewsbury Road
    Cleckheaton
    West Yorkshire
    BD19 5BT

    Get in touch

    07533 390011
    http://www.cleckheaton-motorsales.co.uk

    Opening times

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    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Cleckheaton Motor Sales

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