Beatrice Y, October 2025
"Service was excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Vauxhall is very good, and the service was excellent.
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Aftersales from Concept Car Credit in response to Service was excellent
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Keith D, October 2025
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Gaz and Becky where excellent from start to finish with purchasing my new car. They both went the extra mile guiding me through the process. They kept me informed of what l needed to do and submit. I feel that these guys are a credit to your company and l will use them again and very much recommend to friends and family. They are a well organised slick professional friendly team. Thanx again Gaz & Becky
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Aftersales from Concept Car Credit in response to Excellent
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Peter E, October 2025
"five out of five"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The overall buying experience at Concept was really good. I would absolutely give it five out of five.
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Aftersales from Concept Car Credit in response to five out of five
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Kyle B, October 2025
"Sam was really helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Sam was really helpful at the dealership throughout the entire process. I am really happy with the car, and it has been running perfectly.
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Aftersales from Concept Car Credit in response to Sam was really helpful
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Marcin K, October 2025
"Kia Sportage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service at Concept Car Credit was great, and I have been enjoying the Kia Sportage since purchasing it back in September.
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Aftersales from Concept Car Credit in response to Kia Sportage
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Ramona, October 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars
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Aftersales from Concept Car Credit in response to 5 Stars
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Jayden, October 2025
" Full marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would definitely recommend Concept Car Credit to others. I bought a Mercedes A-Class, and it has been fine mechanically. I thought the service at the dealership was good as well, so there’s no reason not to give it full marks.
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Aftersales from Concept Car Credit in response to Full marks
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Aftersales from Concept Car Credit in response to Full marks
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Donna R, October 2025
" No problems "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We have had no problems with the car or the service. Five stars!
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Aftersales from Concept Car Credit in response to No problems
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Kara C, October 2025
"Beautiful to drive"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new BMW 1 Series is beautiful to drive, and the people at Concept Car Credit were lovely. I have already told multiple people about them who are also looking to buy a car.
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Aftersales from Concept Car Credit in response to Beautiful to drive
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Annonymous, October 2025
"Embracing my choice"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a Mercedes A-Class from Concept Car Credit. It has been running okay, and I thought the service was fine. When I initially took the car for a test drive, I was only able to drive it around the block. Once I had taken the car on the motorway, I wasn’t sure if I wanted to keep it and considered changing it for something else. However, when I contacted Concept, they said I had already signed the agreement and there was nothing I could do. So, I am just trying to embrace the car at the moment and enjoy it. Based on this experience, I would give it a three-star rating.
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Aftersales from Concept Car Credit in response to Embracing my choice
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
