Monika H, November 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5
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Aftersales from Concept Car Credit in response to 5
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Carl S, November 2025
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have brought cars from concept before and with each car I get the car is reliable and good value for money. The aftercare is great, any problems with the car is dealt with by a fantastic garage they send you too called Zenon Car Service.
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Aftersales from Concept Car Credit in response to Great service
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Joshua H, November 2025
"Car is a good drive"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Mechanically the car is fine, it drives without any problems, I have noticed a number of scratches which I wasn't to pleased about. The actually buying process went smoothly it was quick, they talked me through the process and my options, I just felt if I was to give a full 5 stars then the scratches would have had to have been removed.
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Aftersales from Concept Car Credit in response to Car is a good drive
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Phillip S, November 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5
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Aftersales from Concept Car Credit in response to 5
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Delia M, November 2025
"Good service and good vehicles"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Customer service was good, I was talked through the whole process, any questions I had they made sure to answer in detail. There was no pushiness or pressure, Everything went well and the car I got has been great so far.
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Aftersales from Concept Car Credit in response to Good service and good vehicles
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Emma D, November 2025
"4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would give a 4 out of 5 because it was really hard to get a hold of aftersales and I think that needs improving.
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Aftersales from Concept Car Credit in response to 4
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Paul W, November 2025
"Couldn't have been simpler"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I did have an initial issue with the adblue system not being updated when they were doing work on the car, however everything got sorted quickly without any drama. Great initial buying process, all went smooth, couldn't have been made simpler to be honest. I am actually very happy with the car and with concept, they explained everything well.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Couldn't have been simpler
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Colin B, November 2025
"Excellent service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service. Can't fault them, happy with purchase.
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Aftersales from Concept Car Credit in response to Excellent service
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Ryan G, November 2025
"Other dealerships don't compare!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have never dealt with a company like Concept, Jamie and the whole team were just super helpful from start to finish, they helped me with the finance side of things and took me through the whole process. It didn't feel rushed or pressurienced it was just a nice relaxed experience throughout. I am of course happy with the vehicle I gotr, not had any issues with it. I would highly recommend, other dealerships don't compare!
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Aftersales from Concept Car Credit in response to Other dealerships don't compare!
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Nathan A, November 2025
"BMW 3 Series"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Pleased with the BMW I got, I have had an issue with the fag lighter, however I will just get it sorted myself. Everything else is fine, car drives great. The service was all fine no issues at all, giving a 4/5 just due to the one issue.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to BMW 3 Series
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
